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Basin Park Hotel and Spa

Hartanah 3.0 bintang
Gunung hotel dengan spa perkhidmatan penuh, beberapa langkah dari Basin Spring Park

Pilih tarikh untuk melihat harga

Ulasan

8.8 daripada 10
Cemerlang

Kemudahan popular

  • Tab panas
  • Spa
  • Mesra haiwan kesayangan
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 5 daripada 5 bilik

Lihat semua foto untuk Premium Double Room, 2 Katil Kelamin (Double)

Premium Double Room, 2 Katil Kelamin (Double) | Dihias secara berasingan, dilengkapkan perabot secara berasingan

Premium Double Room, 2 Katil Kelamin (Double)

Sorotan

Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil bayi/kot percuma
TV skrin rata
Kipas siling
Gabungan pancuran/tab mandi
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Lihat semua foto untuk Premium Single Room, 1 Katil Raja (King)

Premium Single Room, 1 Katil Raja (King) | Dihias secara berasingan, dilengkapkan perabot secara berasingan

Premium Single Room, 1 Katil Raja (King)

9.0 daripada 10
Hebat
(109 ulasan)

Sorotan

Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil bayi/kot percuma
TV skrin rata
Bilik tidur berasingan
Kipas siling
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Deluxe Single Room, 1 Katil Ratu (Queen)

Deluxe Single Room, 1 Katil Ratu (Queen) | Dihias secara berasingan, dilengkapkan perabot secara berasingan

Deluxe Single Room, 1 Katil Ratu (Queen)

8.0 daripada 10
Sangat baik
(9 ulasan)

Sorotan

Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Peti sejuk
TV skrin rata
Bilik tidur berasingan
Kipas siling
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Standard Single Room, 1 Katil Ratu (Queen)

Standard Single Room, 1 Katil Ratu (Queen) | Dihias secara berasingan, dilengkapkan perabot secara berasingan

Standard Single Room, 1 Katil Ratu (Queen)

9.0 daripada 10
Hebat
(57 ulasan)

Sorotan

Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil bayi/kot percuma
TV skrin rata
Bilik tidur berasingan
Kipas siling
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Room, 1 Katil Raja (King), Jetted Tub

Room, 1 Katil Raja (King), Jetted Tub | Dihias secara berasingan, dilengkapkan perabot secara berasingan

Room, 1 Katil Raja (King), Jetted Tub

9.0 daripada 10
Hebat
(16 ulasan)

Sorotan

Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil bayi/kot percuma
TV skrin rata
Bilik tidur berasingan
Kipas siling
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)
Mod logo
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Tentang kawasan sekitar

Terletak di kawasan hiburan, Basin Park Hotel and Spa berada di Daerah Bersejarah Eureka Springs, sebuah kawasan mesra berjalan kaki di Eureka Springs dengan beli-belah yang baik. Keindahan semula jadi kawasan ini dapat dilihat di Basin Spring Park dan Black Bass Lake, sementara Auditorium Bandar Eureka Springs dan Muzium Sejarah Eureka Springs merupakan tarikan utama kebudayaan. Mahkamah Daerah Eureka Springs dan Amfiteater Great Passion Play adalah dua lagi cadangan tempat untuk dikunjungi. Terokai kembara aktiviti air di kawasan ini dengan bersnorkel dan memancing nearby, atau nikmati aktiviti luar yang menarik seperti menunggang kuda and luncur kabel. Tetamu menyukai lokasi hotel yang berada di tengah. Layari panduan perjalanan Eureka Springs kami
Peta
12 Spring St, Eureka Springs, AR, 72632

Tempat berdekatan

  • Kereta Api Eureka Springs & Arkansas Utara
    Kereta Api Eureka Springs & Arkansas Utara
    18 min berjalan kaki - 1.5 km
  • Basin Spring Park
    1 min berjalan kaki - 0.1 km
  • Auditorium Bandar Eureka Springs
    3 min berjalan kaki - 0.3 km
  • Mahkamah Daerah Eureka Springs
    5 min berjalan kaki - 0.5 km
  • Muzium Sejarah Eureka Springs
    6 min berjalan kaki - 0.6 km

Bergerak

  • Fayetteville, AR (XNA-Northwest Arkansas Regional) - 71 minit memandu

Restoran

  • Mud Street Cafe
    1 min berjalan kaki
  • Balcony Restaurant & Bar
    1 min berjalan kaki
  • Sky Bar Gourmet Pizzeria
    11 min berjalan kaki
  • Local Flavor Cafe
    4 min berjalan kaki
  • New Delhi Deli
    2 min berjalan kaki

Tentang hartanah ini

Basin Park Hotel and Spa

Hotel berdekatan Mahkamah Daerah Eureka Springs
Terletak berdekatan Basin Spring Park dan Auditorium Bandar Eureka Springs, Basin Park Hotel and Spa menyediakan teres, beli-belah di tapak dan pendiangan di lobi. Pengembara aktif boleh menikmati kemudahan seperti laluan bertali dan berbasikal di hotel ini. Manjakan diri anda dengan Aromaterapi, urut atau rawatan badan di Spa1905, tapak spa. Restoran di tapak, Eureka Springs Restaurant, menawarkan sarapan, makan tengah hari dan makan malam. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan bar dan pusat persidangan.
Manfaat lain termasuk:
  • Sarapan penuh (surcaj), sewa basikal dan pengangkutan ulang-alik kawasan
  • Daftar keluar ekspres, dewan bankuet dan porter/tukang angkut
  • Mesin layan diri, surat khabar percuma dan meja biliard atau pool
  • Ulasan tetamu memberikan markah tertinggi untuk lokasi pusat dan kakitangan yang mesra
Ciri-ciri bilik
Semua 59 bilik dilengkapkan perabot secara berasingan memiliki keselesaan seperti penyaman udara, sebagai tambahan kepada kemudahan seperti Wi-fi percuma. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lagi kemudahan termasuk:
  • Sistem pemanasan kawalan suhu dan kipas siling
  • Kelengkapan dandanan diri percuma dan pengering rambut
  • 42-inci TV skrin rata dengan saluran kabel
  • Pembancuh kopi/teh, setiap hari dan telefon

Hartanah serupa

Teres/patio
Best Western Inn of the Ozarks
  • Kolam renang
  • Tab panas
  • Mesra haiwan kesayangan
  • Termasuk parkir
9.2 daripada 10, Hebat, 1,000 ulasan
Harga ialah RM281
RM321 jumlah
termasuk cukai & fi
17 Feb - 18 Feb
Best Western Inn of the Ozarks
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan di luar tapak hartanah tersedia (USD 7 sehari)
  • Pengangkutan ulang-alik kawasan sehingga 1 bt

Makanan dan minuman

  • Setiap hari sarapan penuh tersedia 8:00 hingga 10:00 dengan bayaran: USD 2.50 hingga 14.95 seorang
  • 1 bar/ruang istirahat
  • 1 restoran

Restoran di tapak hartanah

  • Eureka Springs Restaurant

Aktiviti menarik

  • 1 tab panas
  • Beli-belah
  • Lapangan tali
  • Meja biliard/pool
  • Sewaan basikal
  • Spa perkhidmatan penuh

Kemudahan

  • ATM
  • Buku panduan
  • Meja/kaunter hadapan 24 jam
  • Mesin layan diri
  • Peti besi di meja/kaunter hadapan
  • Surat khabar percuma di lobi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat persidangan

Kawasan luar

  • Di pergunungan
  • Teres

Spa perkhidmatan penuh

  • 4 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Bilik rawatan pasangan
  • Lulur badan
  • Rawatan muka
  • Spa dibuka setiap hari
  • Urutan pranatal
  • Urutan sukan
  • Urutan Sweden
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Bilik air awam mudah diakses kerusi roda
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Lif
  • Meja khidmat rencam mudah diakses kerusi roda
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Restoran mudah diakses kerusi roda
  • Spa mudah diakses kerusi roda
  • Susur tangan di tangga

Lain-lain

  • 1 bangunan
  • 7 tingkat
  • Dewan bankuet
  • Dewan besar
  • Dibina pada 1905
  • Hartanah bebas asap rokok
  • Pendiangan di lobi
  • Seni bina tradisional

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Berus gigi dan ubat gigi (atas permintaan)
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Tuala disediakan

Hiburan

  • TV skrin rata 42-inci dengan saluran kabel

Makanan dan minuman

  • Panduan makan restoran
  • Pembancuh kopi/teh

Lain-lain

  • Bilik tidur bersambung tersedia
  • Hiasan berasingan
  • Kipas siling
  • Panggilan tempatan percuma
  • Penyaman udara
  • Perabot berasingan
  • Seterika/papan seterika
  • Sistem pemanasan (kawalan suhu)
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 23:00
Daftar masuk awal tertakluk kepada ketersediaan
Fi daftar masuk awal: USD35.00
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat: USD35.00
Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 35 setiap penginapan, semalam
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Hanya anjing dan kucing dialu-alukan
Bilik tertentu sahaja; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor yang terdapat pada pengesahan tempahan
Mangkuk makanan dan air tersedia

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD10 semalam

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi tempat peranginan: USD17.54 setiap penginapan, semalam
Bayaran tempat peranginan ini merangkumi:
  • Kemasukan tambahan
  • Akses komputer/pusat perniagaan
  • Surat khabar
  • Tempat letak kenderaan
  • Letak kenderaan sendiri
  • Perkhidmatan pengangkutan ulang-alik
  • Penggunaan tab panas

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan penuh: kira-kira USD 2.50 hingga 14.95 seorang
  • Bayaran tempat letak kenderaan berhampiran: USD 7.00 sehari (sejauh 671 meter)
  • Bayaran haiwan kesayangan: USD 35 setiap penginapan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Fi daftar masuk awal: USD 35.00 (tertakluk kepada ketersediaan)
  • Fi daftar keluar lewat: USD35.00 (tertakluk kepada ketersediaan)
  • Bayaran katil lipat simpan: USD 10 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Transaksi tanpa tunai tersedia
Ciri-ciri keselamatan di hartanah ini termasuk pengesan asap
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan

Hartanah juga dikenali sebagai

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Soalan lazim

Adakah Basin Park Hotel and Spa mesra haiwan kesayangan?

Ya, kucing dan anjing dibenarkan di hartanah ini. Terdapat fi sebanyak USD35 setiap penginapan, semalam. Haiwan khidmat terkecuali daripada fi.

Apakah masa daftar masuk di Basin Park Hotel and Spa?

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 23:00. Daftar masuk awal tersedia dengan fi sebanyak USD35.00 (tertakluk pada ketersediaan). Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Basin Park Hotel and Spa?

Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi sebanyak USD35.00.

Di manakah terletaknya Basin Park Hotel and Spa?

Terletak di Daerah Bersejarah Eureka Springs, hotel spa ini sejauh beberapa langkah dari Basin Spring Park dan Auditorium Bandar Eureka Springs. Mahkamah Daerah Eureka Springs dan Muzium Sejarah Eureka Springs juga dalam jarak 10 minit berjalan kaki.

Ulasan

Basin Park Hotel and Spa Ulasan

8.8

Cemerlang

8.8

Kebersihan

8.4

Kemudahan

9.0

Kakitangan & perkhidmatan

8.2

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 589 daripada 1001 ulasan
Penilaian 8 - Baik. 248 daripada 1001 ulasan
Penilaian 6 - Boleh diterima. 98 daripada 1001 ulasan
Penilaian 4 - Lemah. 46 daripada 1001 ulasan
Penilaian 2 - Teruk. 20 daripada 1001 ulasan

Ulasan

4/10 Lemah

Charles

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Rooms are old, need updating badly. Sink filled with water and wouldn’t drain properly. Toilet wobbled. TV constantly lost connection and it took several minutes to try to reconnect it with bad cables. If it wasn’t for the historical value, I would call the hotel seedy.
Menginap 2 malam pada Feb 2026

6/10 Boleh diterima

Kyle

Mengembara bersama pasangan
Tidak sukakan: Keadaan hartanah & kemudahan
Basin Park is a historical landmark in Eureka Springs and is over 120 years old. That being said its not a modern hotel with modern anything. The rooms are small, the floors squeak, doors dont set right, and water pressure even on the 2nd floor was terrible. The hotel staff are very pleasant and helpful people and the spa on the 2nd floor is a very nice amenity and well worth the price. The hotel does not have parking on site. They have you park in a lot and shuttle you back and forth, what they dont tell you is that they charge you for parking. It is a nice little romantic getaway full of history but its definitely not what most people expect from a hotel.
Menginap 2 malam pada Feb 2026

10/10 Cemerlang

John

Menginap 2 malam pada Jan 2026

8/10 Baik

Kelli

Menginap 1 malam pada Jan 2026

10/10 Cemerlang

David

Menginap 2 malam pada Jan 2026

10/10 Cemerlang

Daniel

Menginap 1 malam pada Jan 2026

4/10 Lemah

Nicole R

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kemudahan
Basin Park Hotel ⭐️⭐️ (2/5) I wanted to enjoy our stay, but unfortunately the experience was consistently disappointing. Service issues occurred daily, and several staff interactions came across as rude or dismissive rather than helpful. We arrived after the stated check-in time and were still made to wait an additional 40 minutes for our room to be ready, with no apology or accommodation offered. Once in the room, things didn’t improve. The phone did not work, so calling downstairs wasn’t an option. There was no room cleaning, no replenishment of basics, and no amenities that would justify the price point. The most frustrating part was paying $125 for a charcuterie board that was honestly embarrassing—poor presentation, minimal portions, and nowhere near the quality or value expected for that cost. Due to the ongoing issues and lack of resolution, we ultimately checked out a day early, cutting our stay short. Overall, the hotel relies heavily on its historic charm, but charm alone doesn’t make up for poor service, lack of amenities, and subpar experiences. With better management, training, and attention to guest experience, this place could be much better—but as it stands, I wouldn’t recommend it.
$125
Menginap 4 malam pada Dis 2025

10/10 Cemerlang

Rick

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great stay, always pleasurable. Was charged more for the invoice of expedia.
Menginap 1 malam pada Dis 2025

10/10 Cemerlang

Artemio

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Room was very clean.
Menginap 2 malam pada Dis 2025

10/10 Cemerlang

Jeremy

Sukakan: Kebersihan
Yes
Menginap 2 malam pada Dis 2025

10/10 Cemerlang

Richard

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great food,excellent drinks, if you like old architecture it was amazing, and the best massage i have had in a long time!
Menginap 2 malam pada Dis 2025

8/10 Baik

Donna G

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel is historical and has been updated keeping the historical look. Bed was comfortable, spacious and clean. The bathroom shower was renovated. Wifi was good. We liked having the microwave, small fridge and separate sitting area. Staff was friendly. Cleaning ladies were accomodating. We stayed during the week of Christmas so dining was limited. We were disappointed they didnt put on their website that they would not be offering breakfast as usual. We used the hot tub one night but jets werent working so that ladted about 5 minutes. We got out and decided to sit by the firepit but it wasnt working either. May have been out of propane? Parking is a long walk although yiu can park to unload in front of the hotel. The hotel provides a free shuttle to and from the parking lot and anywhere you want to go. Basin Park is right outside the door.
Basin Park at Christmas
Downtown at Christmas
Menginap 3 malam pada Dis 2025

10/10 Cemerlang

Tina

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Staff was very friendly and helpful. Went above and beyond to make our visit fun. The activities they offer are great. The whole area is fantastic. We will be visiting again. 10 out of 10
Menginap 3 malam pada Dis 2025

10/10 Cemerlang

Victoria

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff was so kind and went above and beyond to make sure we had a great stay. The Basin had a lot of great amenities and was walking distance to many shops and restaurants. Plan on staying again in the future.
Menginap 2 malam pada Dis 2025

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the staff and historic hotel.
Menginap 2 malam pada Nov 2025

10/10 Cemerlang

Steven

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very enjoyable experience
Menginap 2 malam pada Nov 2025

10/10 Cemerlang

Berenda

Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staff was very nice. They were extremely helpful. Loved the historical hotel. The room was very clean and we had a wonderful view. Absolutely loved the whole experience! Definitely planning on more stays in the futures
Menginap 1 malam pada Nov 2025

10/10 Cemerlang

Greg

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
everything about this hotel was great
Menginap 3 malam pada Nov 2025

10/10 Cemerlang

Vanessa

Menginap 1 malam pada Nov 2025

6/10 Boleh diterima

FRED, Ocala

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
Room was very cramped. Front desk staff was not very welcoming. We did enjoy the game room and bar. We ate in the restaurant and had drinks which were fine but 18% was added to the bill for a "service pool". I looked it up and it is to pay wages to support staff. So had to leave another tip for server. Not happy with that. The shuttle service was very helpful and efficient.
Menginap 3 malam pada Nov 2025

10/10 Cemerlang

Gary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Place was great. Very clean. A very old building but has everything you need. Very good dining/drinking options in the hotel and a very short walk away. I didn't use this option, but they are pet friendly, as is most of the town. Zero complaints. I would go back. Parking is an issue. There is none. They have a lot (free for hotel quests) a few blocks away but it is an extreme uphill walk to the hotel. Not good with luggage. They have a shuttle that you can call for, which took about 10 minutes when we arrived, but was instant when we left.
Menginap 1 malam pada Nov 2025

10/10 Cemerlang

Rebecca

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We love Eureka Springs and we were so excited to stay at the Basin Hotel. Every single staff member we interacted with were unbelievably kind and fun. We even had the surprise of having an upgraded room. Of course this is an old building, but the cleanliness was up to par. We loved grabbing a couple drinks at the bar and hanging out in the game room, it was a blast. Although we enjoyed doing our fair share of walking around town, having access to the shuttle service was such a huge benefit, that alone would make me book again.
The view from the window on our floor
Menginap 1 malam pada Nov 2025

6/10 Boleh diterima

Robert

Mengembara bersama pasangan, Mengembara bersama kumpulan
The room was listed on our bill as a King Premium. The only thing king premium was the bed which was very comfortable. The room had one chair, no table, two dressers (not needed in a room for two people), no closet, just a shelf with hangers that blocked the one chair. Our friends who had used a different booking agent had a suite for about $100 more. Our room looked nothing like the website photo. We were quite disappointed in the room when we weren't laughing at trying to find any space for cosmetics and toothbrushes and tooth paste. We decided if our friends came over, we could sit in the shower, which was quite spacious and had a shower bench. The food was fine-the huckleberry pie was amazing-but we could have had that just by eating at the restaurant and staying at a different hotel. The parking lot system for an evening arrival is inconvenient and just a tad scary. We do not plan to return to this hotel-should have stayed where we did last time, but our friends wanted Basin.
Menginap 3 malam pada Nov 2025

8/10 Baik

Nickie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room was clean. The bed was comfortable, the hot tub would have been nice but was out of order. The restaurant on site was good. The jacuzzi in our room did not have working jets which was a disappointment, although we didn’t complain it would have been nice.
Menginap 1 malam pada Nov 2025

2/10 Teruk

Cynthia

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
No, hot tub not functioning. Nothing that I paid my resort fee for was available. Parking was extra, who knows how much. My Expedia confirmation said I would pay $17 more when arriving at hotel, which is for the resort fee, but actually I had to pay $30. Nobody could explain why that was $13 more than I was told in the confirmation email. Also was told upon checkin that my activities fee would entitle me to enjoy a Prosecco by the pool. When I inquired at the front desk later, he said no, that is only on Wednesdays, today is Thursday, you make not have a complimentary Prosecco today. When I asked what the activity fee covered that I could use, all they could come up with is the shuttle. At first they said it included parking. When I said no, you are charging me $7 for parking, they said oh, well then just the shuttle. So you need to get it straight with Expedia what extra you are going to charge people when they get there, because Expedia said in writing I will be charged $17 more than I already prepaid to Expedia, but then your hotel desk insisted upon $30 additional charge.
Menginap 1 malam pada Nov 2025