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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property
Continental breakfast starts the day right at this welcoming hotel, where guests can unwind by the seasonal pool or enjoy evening drinks at the bar

Choose dates to view prices

Hospitality Esperance, SureStay Collection by Best Western, welcomes travelers with a warm greeting and continental breakfast. Relax in the seasonal pool after exploring nearby attractions. Enjoy dinner at the on-site restaurant and refreshing drinks at the hotel bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is RM457
RM503 total
includes taxes & fees
5 Jun - 6 Jun
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About this property

Hospitality Esperance, SureStay Collection by Best Western

  • Hotel located in Esperance Town Centre
  • You can look forward to laundry facilities, a bar and a restaurant at Hospitality Esperance, SureStay Collection by Best Western. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • A seasonal outdoor pool
    • Free self-parking
    • Express check-out, a front desk safe and luggage storage
    • Smoke-free property, barbecues and laundry services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 50 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and minibars.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Eco-friendly toiletries, showers and hairdryers
    • Plasma TVs with cable channels
    • Wardrobes/cupboards, fridges and cookware/dishes/utensils

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 30 September:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.94 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from October to April
Pool access available from 7:30 AM to 6:30 PM

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Hospitality Esperance, SureStay Collection by Best Western have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM to 6:30 PM. The swimming pool is closed seasonally each year from May 1 until September 30.

How much does it cost to stay at Hospitality Esperance, SureStay Collection by Best Western?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hospitality Esperance, SureStay Collection by Best Western on 5 Jun 2026 start from RM457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hospitality Esperance, SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hospitality Esperance, SureStay Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Hospitality Esperance, SureStay Collection by Best Western?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hospitality Esperance, SureStay Collection by Best Western?

Checkout is at 10 AM.

Where is Hospitality Esperance, SureStay Collection by Best Western located?

Located in Esperance Town Centre, this beach hotel is within a 5-minute walk of Esperance Municipal Museum and Esperance Beach. Museum Village and Esperance Visitor Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 346 out of 893 reviews
Rating 8 - Good. 397 out of 893 reviews
Rating 6 - Okay. 109 out of 893 reviews
Rating 4 - Poor. 29 out of 893 reviews
Rating 2 - Terrible. 12 out of 893 reviews

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice and quite
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was v clean staff super helpful pool v refreshing
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great location - super close to town!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

SHIVADHARSHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , good location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for Esperance, centrally located, nice view of the beach, comfortable room with plenty of light, nice included continental breakfast, breakfast staff were very friendly and helpful
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joice

Liked: Cleanliness
Room was clean and quite spacious for a motel, central location by the foreshore.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Suzan

Liked: Cleanliness, staff & service, amenities
Very pleasant stay. No issues whatsoever. Bathroom a bit dated, but everything was ok for a comfortable stay. Evening meal was very good, but dining room felt a little bland/sterile.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Amenities
Excellent check-in and very friendly staff
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Melodee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, shower was a little small not sure how you would go if you were a big person but besides that it was great. Super convenient and within walking distance of lots of places to eat.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities
Very clean room and bathroom, although bathroom a bit dated and could use a renovation. Beds extremely comfy! Quiet surroundings, good location, very good breakfast and very friendly staff. Highly recommended!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our two night stay. Complimentary breakfast was very good quality and the laundry facilities much appreciated.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, comfy rooms and bed in a good location with a nice included breakfast, friendly staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & central location to town.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff was very helpful with local tips for visiting sites. Breakfast was good, free laundry service was very helpful and pool was nice.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
I liked that we looked out across the road to the sea and also the easy access to the foreshore walkway. The restaurant at the motel had great dinners.
Stayed 2 nights in May 2025
Verified

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convinient location.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room, great pressure in the shower, NO MICROWAVE not even a communal microwave and we were told no microwave on the premises.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient stay.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Having its own Restaurant on site was a bonus. The staff were very helpful and the Unit was updated to a reasonable standard.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great room and bed, Restaurant and laundry great
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities
Close to town and friendly service
Stayed 1 night in Mar 2025
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great location right on the beach and foreshore. Close to a couple of great Pubs for food and drinks and in the middle of town. Staff are very friendly. Room was comfortable and quiet
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and found the property clean and convenient
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place,continental breakfast delicious. Laundry .parking everything was nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Oct 2024