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"The hotel is beautiful and the rooms are modern and clean. The food is exquisite but pricey. Dinner for 2 was 30 percent more than we paid for the room but worth it. The staff seem new or not well trained. It was a bit faulty towers at times. Many young people but when we walked in to the hotel we were kind of ignored for about 10 minutes while 2 people dealt with one customer in french.. we booked for dinner but when we got to the restaurant there were more faulty towers moments when after being ignored again we managed to interrupt someone and were told we’d have to eat inside which was not what we booked. Eventually a manager came and said just wait 10 mins and we will sort it. It took a Long time to get a glass of champagne, like how hard can it be, but I think it’s just they have a bunch of kids working there out of university over summer holidays. Could have given us a glass of something to say sorry .. but it’s very French. You’re a bit of an inconvenience and definitely some of the team have never operated at high level or under stress. But look beyond because the place is so beautiful. I’d definitely come back but next time rock up in my Ferrari and I might get a different reaction. "

"Clean, safe, and convenient place in Bastogne. Great vibe, memorabilia/decor and friendly staff. Would repeat a visit. "

"Really friendly service. Convenient location"

"Very nice place, great surroundings, the rooms need renovations "

"We liked the size of the room and where the hotel was located in the town. It was easy to access the F1 shuttle and walkable for many good cafes and restaurants. There was also a very cute dog that may have lived with the owner that was a big highlight. We did not like the condition of the hotel or room. The pictures on the website were obviously of a better time for the hotel. The bed was uncomfortable, the two very old pillows were almost not pillows, the bed linens and towels were very worn. The shower had great water pressure but the shower enclosure was awkward and ineffective. The bathroom floor was very slippery with so much water getting on it. There was no tv, the wifi was not good and the parking is just general street parking ( which we had no problem finding parking). Overall, I would personally not stay at this hotel again. It is way too run down and old. However the place would be cute if some love and care was put back into it. "

"Lovely hotel, great facilities and very clean"

"Excellent property, perfect parking and nice rooms. "

"Ideally located on top of a hill near Spa, this is my little retreat away from the heat, pollution, dirt and noise of Brussels. Staff are very friendly and helpful (thank you Philippe!). My room was very spacious, recently renovated, with a large balcony. Highly recommended."

"We stayed here like most people because we were heading to Spa-Francorchamps the next day. The hotel seemed nice o line but was even nicer in person. Thankful I decided to spend the extra few dollars to upgrade to a room with a balcony. Having the doors open at night and in the morning was lovely as was walking out on the balcony and seeing the entrance to Spa right there. Food and drinks were also good at the bar/restaurant. "