Seasonal outdoor pool, open 7:30 AM to 7:30 PM, pool loungers

Reviews of Eretria Hotel & Spa Resort

4 out of 5
Eretria Hotel & Spa Resort
5th km Eretria - Aliveri Road, Magoula, Eretria, Evia

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from General Manager on 5 Sept 2023
Dear Guest,Thank you for staying at Eretria Hotel & Spa Resort and for taking the time to rate your experience with us. We hope that despite any inconveniences caused, we can welcome you back again in the future to ensure a much more satisfactory stay.Kind Regards,Stavroula Legkou

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was extremely kind and always offered excellent service with a smile! Majority of the food was frozen and poorly cooked. The beverages included were unfortunately of low quality
Stayed 4 nights in Jul 2023
Response from General Manager on 7 Aug 2023
Dear Guest,Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We do appreciate your recognition of the staff and their hospitality and especially for their effort to make all our guests feel safe and we will be pleased to share your positive comments with the team. We are sorry to read that your experience in the restaurant area was below your expectations. We strive to achieve the best quality and service, and we truly regret that we fell short of our goals. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments. We hope that despite the inconveniences we can welcome you back again in the future.Kind Regards,Stavroula Legkou

10/10 Excellent

Hyeokdong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on 15 Jun 2023
Dear Guest,Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind Regards,Stavroula Legkou

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing! Highly recommend. The grounds, pool area and the beach are fabulous. The food is tasteful and plentiful and served in a gorgeous dining area, inside and outside. The loukoumades served at breakfast are some of the best we have had in Greece. The room and balcony were enormous and the bed super comfortable.
Stayed 3 nights in Sep 2022

10/10 Excellent

GEORGOUSIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Reservations Department on 26 Aug 2021
Dear Guest, Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards,

10/10 Excellent

GRIGORIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from General Manager on 17 Aug 2021
Dear Guest, Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Maria Tzachani General Manager

4/10 Poor

Kostas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Το ξενοδοχείο δεν ηταν έτοιμο να ανοίξει, τα δωμάτια δεν είχαν καθαριστεί. Το πρώτο δωμάτιο που μας έδωσαν ηταν επιεικώς απαράδεκτο! Μόνο το πρωινό ήταν κάπως καλό. Η τιμή υπερβολικά υψηλή σε σχεση με αυτά που προσέφερε.
Stayed 1 night in Jun 2021
Response from General Manager on 17 Aug 2021
Aγαπητέ Eπισκέπτη, Σας ευχαριστούμε για την κριτική σας. Λυπόμαστε όμως που δεν μείνατε ικανοποιημένος από τις υπηρεσίες μας τις πρώτες ημέρες λειτουργίας του ανακαινισμένου ξενοδοχείου μας. Ελπίζουμε να σας καλωσορίσουμε ξανά σύντομα στο Eretria Hotel & Spa Resort για να σας εξυπηρετήσουμε καλύτερα. Με εκτίμηση, Μαρία Τζαχάνη General Manager