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Reviews of Evenia Oros

3 out of 5
Evenia Oros
Placa del Consell General, 11, Encamp

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

We lived for 11 nights and everything was+/- ok. Everything is quite old. It is not 3*, could be max 2,5* Broken shower - which they fixed it after 3 days we asked, in a sink water did not go down, no heating and we get around with wet skiing boots. They found solution for 1 night to dry them up in other room. And for last 2 night we had heating in our room. Room was clean. But most interesting part starts before last night. In the morning before we have to run to ski bus they informed us that we have to leave our hotel because there is no guests in a hotel. We start we solve this out in a afternoon when come back from skiing. They offered 4* hotel for this 1 last night, hotel was more far from center and we have to go up in a mountain. They promised dinner + taxi to hotel + to our meeting point in a center (which we missed already for 45 min.) + taxi in the next morning to center to the bus stop. The result: We had taxi only from one hotel to another. About other taxies promised nobody wanted to listen.
Stayed 1 night in Mar 2019

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de trabajadores fue súper amable y atento, siempre atentos de que no falte de nada.

8/10 Good

Luis Manuel

Liked: Cleanliness, staff & service
Nunca había pasado tanta calor en un hotel,aún apagando calefacción y abriendo ventana x la noche era horrible.Pensamos q al ser ñ ladoo de tejado de en la última planta se va todo el calor alli
Stayed 1 night in Jan 2022
Response from equipo Evenia Hotels on 1 Feb 2022
Gracias por su opinión, trabajamos día a día para mejorar nuestro servicio y nuestras instalaciones.

6/10 Okay

agustin

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
En general el establecimiento esta bien. El buffet un poco pobre y me pareció que para lo que se paga, almenos el agua deberia estar incluida.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personal inmejorable! Lástima que el hotel esté muy anticuado. En las habitaciones que estuvimos se nota que no han hecho ningún tipo de mantenimiento en años.
Stayed 4 nights in Feb 2019

6/10 Okay

Diego

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Personal de limpieza bastante mal educado
Desayuno bastante pobre y personal de limpieza bastante mal educado
Stayed 2 nights in Feb 2019

6/10 Okay

RAUL

Bien pero justo, necesita reformas
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastant bé
Habitacions reformades y ambient agradable.
Stayed 2 nights in Dec 2018