Hotel Dekat Empress Theatre

"THE STAFF IS AMAZING!!! Elisha and Eni are literally angels!! Our flight from DFW was cancelled. So we missed our checkin time by a long shot. They were so compassionate and accommodating. They allowed us to come anyway. We were exhausted. The hot tub and indoor pool is nice! Later, Lilly at the front desk was just as nice as Eni and Elisha. 10/10 recommend"

"Clean; ample parking"

"The staff were absolutely amazing, so nice and very accommodating. The hotel is a little older, but very clean. Keeping in mind that it can come off as outdated. A little bit of water pressure/drainage issues. Despite the minor issues, we would definitely sat here again! It is in a prime location next to lots of shopping and eating places. You could literally walk to just about anything you needed. "

"Great breakfast. Staff very pleasant and helpful."

"Clean room and nice breakfast. Exhaust fan in bathroom needs servicing"

"Great place to stay. Few restaurants and snack shops that are walkable. Free airport pick and drop off. "

"Clean and well maintained property in convenient location to the airport. Nice breakfast selection. Staff professional, friendly and helpful."

"I had a 6am flight so was not able to have breakfast. Would have liked to have had access to other meals on-site."

"Very nice and clean. Friendly staff."

"Booked this room for $30 more than the going rate for a 2 star hotel because of the money shot the pool and hot tub. Hot tub was COLD non functional and pool was cloudy and dirty. It didn't feel sanitary to get in. Called for shuttle from airport and was told the van driver was at lunch at 1:30 and couldn't pick me up for at least 30 minutes. Frustrating. Shuttle only runs once an hour on the hour even though the driver sits in the van parked outside the hotel the whole time and it's a 7...

"Beds are confterble"

"No issues"

"Paprking is good, the place is quite and clean. "

"Clean new building , good airport hotel"

"Check in was slow as the property was unable to find the registration information from Expedia, even with confirmation numbers etc. Fortunately they still had rooms available."

"Property was OK. Staff was OK but I noticed after I checked out the following day my card was randomly billed for an additional $142 with no explanation. Not sure what’s up but I will figure it out."

"Property is getting older and rooms are pretty beat up for what you pay for them"

"Staff was friendly. Breakfast was so so."

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