Hotels near Emerald Pool

"First impression are everything. We had arranged a pickup when we arrived that did not transpire so we managed to find our way across to the east side of the island to the resort. When we arrived I was expecting the resort to be on the beach. It is not and with the tide out it did not present a welcome view. The sewer smell was very strong at that particular time. We found the resort was average and not the luxury property we were expecting from the description and reviews. There was really no view from our deck. Over the suites you could see the mountain tops but no ocean views. The room was just average with a very big bed that we found comfortable. The shower was good. We did not use the extra large bathtub. The pool area does not have sufficient seating for the number of guests and the lounge chairs are very dirty. Some of the guests would place their towels on the lounge chairs and then leave the area for extended periods. Other guests would arrive and not have a lounge chair to sit on because someone was reserving a chair with a towel. It was brought the the desk staff attention and I suggest they implement a policy when you left the pool area you had to take your stuff with you. They did not address the issue and the next day I witnessed two guests yelling at each other over the chairs almost getting in a fist fight. This was regular.The hotel is marketed as a luxury hotel but doesn"t offer luxury especially for the price they are charging. "

"Pool area was taken nearly the hole day with towels… on chair. When we tried it, someone took it away😅😅 Breakfast area was too hard chair ant a little hot in the food area 梁 but ALL the staff was the beauty people and nice❤️"

"Nice room Good location Beach near Some parts of the hotel are run down outside Lack of sun beds by the pool "

"Very clean room, very helpful staff. "

"When we first arrived the room had hair all over the floor and stains on the top sheet. All mirrors in the room plus patio door hadn't been cleaned in who knows how long. Didn't get any better outside. By the pool there were cigarette butts everywhere, broken tiles in the pool and planted pots that were broken with dirt spilling out. I have never stayed at a place so unkept. Not sure how anyone could say anything positive about this place. "

"The amenities were excellent. The staff were super helpful, and the room was always clean. 2 water bottles per person, per day was a nice touch."

"Nice staff, resort getting old but the garden and swimming pool are great!"

"The hotel is extremely well run! Rooms are good, location is fantastic and such a pleasure just walking from your room into the sea 1 minute walk Great hotel with a good vibe "

"This was an amazing place from start to finish! Beautiful appartment surrounded by water! Spotlessly clean! Lovely helpful staff all with a smile and couldnt do enough for you! Loved all the nature around us and highly reccomend. "