Hotel Mesra Haiwan Kesayangan di Elkins

"The staff was Amazing very friendly and professional. Good breakfast and coffee always fresh."

"The room was very stuffy but thankfully the ac did work so that helped. There were dead spiders and spider webs in the shower corners and hair in the bathroom. The bed was clean but FYI bring your own pillow. The TV only had one channel and the volume didnt work it was on one volume or mute. Also the wifi didn't even show up cause they put us in a room so far away.. Breakfast was just cereal and pastries. No fruit and anything healthy"

"Although the hotel staff was friendly and apologetic, the overall experience fell well below reasonable expectations. Upon our arrival, we discovered that the hotel elevator was not working. We were traveling with two elderly family members who had considerable difficulty climbing the stairs. This created an unnecessary hardship and significantly affected their comfort and ability to access their room. More concerning, during the night, I noticed a strong smell of marijuana in our room. Upon...

"Originally assigned to a room that was practically in the lobby, so you heard every conversation from there. We asked to be moved to another room. The staff was very accommodating and nice. The bathroom in the second room was not cleaned very well. We had to leave early, and were given a refund for the remaining night we did not stay, for which we were thankful for, also."