Pool

Reviews of AmericInn by Wyndham Elkhorn Near Lake Geneva

2.5 out of 5
AmericInn by Wyndham Elkhorn Near Lake Geneva
210 East Commerce Court, Elkhorn, WI

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 641 reviews" "
Rating 8 - Good. 216 out of 641 reviews" "
Rating 6 - Okay. 87 out of 641 reviews" "
Rating 4 - Poor. 31 out of 641 reviews" "
Rating 2 - Terrible. 20 out of 641 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nicole M. on 13 May 2024
Thank you for staying at AmericInn, along with the great rating. We look forward to welcoming you back on your next stay to Elkhorn area.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
A older motel but clean and quiet.
Stayed 2 nights in Apr 2024
Response from Nicole M. on 21 Apr 2024
Debra, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back.

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great price. Worked well for our quick stay.
Stayed 1 night in Apr 2024
Response from Nicole M. on 14 Apr 2024
Darcy, thank you for taking your time out and giving us an great review. We at the Americinn by Wyndham glad you had a great stay with us. We look forward to welcome you back on your next stay

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and lovely. I stayed by myself for a wedding nearby and truly it was great for that. There were kids running in the hallway Friday night, which I think is a bit ridiculous, but on the parents not the staff.
Stayed 2 nights in Mar 2024
Response from Nicole M. on 24 Mar 2024
Kendra, thank you for taking the time to do give us a perfect score and review. All of us are delighted that we could ensure a comfortable and clean stay during your visit. Our team is looking forward to welcome you back on your next stay in Elkhorn.

10/10 Excellent

Miroslaw

Stayed 1 night in Mar 2024
Response from Nicole M. on 7 Apr 2024
Thank you Miroslaw for a great rating. We welcome you back on your next stay in Elkhorn.

2/10 Terrible

Nicole

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Nicole M. on 10 Mar 2024
Thank you for your review Nicole. We welcome you back on your next stay.

10/10 Excellent

Tammy

Stayed 3 nights in Feb 2024
Response from Nicole M. on 21 Mar 2024
Thank you so much for taking the time to leave us a 5-star review Tammy. We appreciate it. We welcome you back on your next stay to the Elkhorn area.

6/10 Okay

Muhammad

Business traveller
Breakfast was not good
Stayed 1 night in Feb 2024
Response from Nicole M. on 20 Feb 2024
Thank you for your feedback Muhammad. We are sorry to hear the complimentary breakfast was not good. We look forward you to give us another chance while visiting the area.

10/10 Excellent

Greg, Lake Zurich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time And nice morning breakfast as well
Stayed 1 night in Feb 2024
Response from Nicole M. on 19 Feb 2024
Thank you Greg, for a perfect rating! We appreciate you taking your time out to let us know how we are doing. Glad you enjoyed our complimentary breakfast. We look forward to welcoming you on your next stay.

10/10 Excellent

Crisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Nicole M. on 16 Feb 2024
Thank you so much for taking the time to leave us a 10-star review Crisela. We appreciate it. We welcome you back on your next stay to the Elkhorn area.

4/10 Poor

Fidel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole M. on 7 Feb 2024
Thank you for your review Fidel. We welcome you back on your next stay.

6/10 Okay

Amy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Anytime I walked down to the front desk there was no one ever there. Extra towels, early checkout, etc., never anyone at the desk.
Stayed 2 nights in Feb 2024
Response from Nicole M. on 6 Feb 2024
Thank you Amy for leaving us a review in regards to your stay. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 Okay

Janelle

Travelled with family
Stayed 1 night in Feb 2024
Response from Nicole M. on 5 Feb 2024
Thank you for staying at AmericInn. We look forward to welcoming you back on your next stay to Elkhorn area.

4/10 Poor

Angelina

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Was catfished by the pictures online. The hotel was subpar at most. Wasn't the cleanest, very out dated, and was over charged!
Stayed 2 nights in Jan 2024
Response from Nicole M. on 3 Feb 2024
Angelina, I'm sorry you felt catfished. Our pictures do match to our room types. The pictures must match to the hotel to be listed with hotels.com. Thank you for staying with us and we welcome you back.

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean
Stayed 1 night in Jan 2024
Response from Nicole M. on 29 Jan 2024
Thank you for giving us an amazing review Angelica. All of us are delighted that we could ensure a comfortable and a very clean stay during your visit. I am glad to see you enjoyed the helpful and friendly staff. Looking forward to welcome you back on your next stay.

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
I have stayed here before. The room I had this time kind of shocked me. There was NO lighting just inside the doorway. A flashlight was necessary to read the notices on the back of the door. There was NO light inside the shower itself. Again I had to use a flashlight to see how the shower control worked. There was no separate switch for the bathroom fan, so every time I needed the light on in the bathroom, the extremely loud fan had to be on. The rest of the room lighting was against the far wall, so everywhere between the door and the far wall was pretty dark. The pillows were firm the way I like them but the mattress was as hard as a rock. I woke up several times during the night with either my back or hips aching. As far as the eco-friendly rating?: You can stick that idea "where the sun don't shine"!!!
Stayed 1 night in Jan 2024
Response from Nicole M. on 29 Jan 2024
We understand you had a poor experience at our hotel during your stay due to the bad lighting, separate switch for fan and light, the uncomfortable bed, and the eco-friendly property. We at AmericInn pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to give major KUDOS to whomever keeps up the dining area. Everything has been stocked perfectly! The rooms are a little dated but very clean. Much appreciated!
Stayed 2 nights in Jan 2024
Response from Nicole M. on 28 Jan 2024
Thank you for the five-star review. Here at the AmericInn we truly appreciate your feedback regarding your stay. We will be sure to pass along your feedback to our team so they know their efforts do not go unnoticed. We look forward to serving you during your next sty with us!

8/10 Good

Yuri

Stayed 1 night in Jan 2024
Response from Nicole M. on 21 Mar 2024
Thank you so much for taking the time to leave us a review Yuri. We appreciate it. We welcome you back on your next stay to the Elkhorn area.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nicole M. on 21 Jan 2024
Thank you Linda for choosing to stay with us at the AmericInn. We look forward to your next stay to the Elkhorn area.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Nicole M. on 20 Jan 2024
Thank you so much for taking the time to leave us a 10-star review Steven. We appreciate it. We welcome you back on your next stay to the Elkhorn area.

8/10 Good

Elizabeth, Bolingbrook

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nicole M. on 15 Jan 2024
Thank you for staying with us Elizabeth, we look forward to welcoming you on your next stay to the area.

10/10 Excellent

Devin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nicole M. on 10 Jan 2024
Thank you Devin for the 5-star rating for AmericInn by Wyndham Elkhorn. We look forward to welcoming you back on your next stay to the area.

10/10 Excellent

Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Dec 2023
Response from Nicole M. on 1 Jan 2024
Thank you so much Lou for the five-star rating. We at the Americinn glad you had a quiet stay with us, along with a clean and comfortable stay. We look forward to welcome you back on your next stay to the Elkhorn area.

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nicole M. on 28 Dec 2023
Thank you for reviewing the hotel. We appreciate it.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Staff was very helpful and friendly. Easy access and very clean!
Stayed 1 night in Dec 2023
Response from Nicole M. on 6 Dec 2023
Hello Tim, thank you for giving us an amazing review. All of us are delighted that we could ensure a comfortable and a very clean stay during your visit. I am glad to see you enjoyed the helpful and friendly staff. Looking forward to welcome you back on your next stay.

8/10 Good

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it is close the the lake Geneva area. The rates are good . We usually stay at the grand Geneva but it’s so overpriced . This is definitely a hidden gem .
Stayed 2 nights in Dec 2023
Response from Nicole M. on 5 Dec 2023
Lisa, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back to your hidden gem!

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nicole M. on 5 Dec 2023
Thank you for the 10 star review.

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nicole M. on 20 Dec 2023
Thank you Jessica for a great rating. We welcome you back on your next stay in Elkhorn.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the getaway, room was spacious and super clean as well as all other areaa of the property
Stayed 2 nights in Nov 2023
Response from Nicole M. on 28 Nov 2023
Thank you for giving us an amazing review Christopher. All of us are delighted that we could ensure a clean stay during your visit. Looking forward to welcome you back on your next stay.

10/10 Excellent

Lori

Travelled with family
Liked: Property conditions & facilities
Desk employee was very nice and helpful
Stayed 1 night in Nov 2023
Response from Nicole M. on 16 Nov 2023
Thank you for taking your time out and giving us an great review, Lori. All of us are delighted you enjoyed the friendly service we provided and will let the staff know. We at the Americinn glad you had a great stay with us. We look forward to welcome you back on your next stay.

8/10 Good

Tracy Stein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nicole M. on 3 Nov 2023
Thank you Tracy for reviewing our hotel.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nicole M. on 31 Oct 2023
Thank you Bradley for the 10 star rating for AmericInn by Wyndham Elkhorn. We look forward to welcoming you back on your next stay to the area.

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Very pleased overall, breakfast wasn’t great, though.
Stayed 2 nights in Oct 2023
Response from Nicole M. on 2 Nov 2023
Thank you Mary for reviewing AmericInn by Wyndham Elkhorn. We are very pleased to hear your overall stay was great. We are following our breakfast standards and we only have so many options to choose from.

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, exceeded expectations
The facility was immaculate and in excellent condition. The bed was comfortable, although all the pillows were thick and bulky - no soft, squeezable choices. The shower was fine, with plenty of hot water, although there was no stopper so a bath wasn't possible. The breakfast choices were quite good, including hot sausage and eggs. Overall , much better than expected for this class of hotel.
Stayed 1 night in Oct 2023
Response from Nicole M. on 30 Oct 2023
Thank you for taking the time to share your experience! We are happy to see the high rating and to read about your experience. We are dedicated to ensuring that you receive the highest level of service. We will happily share your comments with our staff and we look forward seeing you soon!

10/10 Excellent

Gloria-Jeanne

Travelled with family
Liked: Property conditions & facilities
All staff need to learn how to operate the swimming pool lift. As someone who would have used the pool, your person at the desk said she didn’t know how nor did she offer to go with me to the pool to even look at it. I used the hot tub but was frustrated with her lack of knowledge.
Stayed 1 night in Oct 2023
Response from Nicole M. on 27 Oct 2023
Thank you for reviewing our hotel. We appreciate your feedback. We will look into this matter and make sure all of our staff knows how to use the swimming pool lift. We look forward to welcoming you back.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2023
Response from Nicole M. on 27 Oct 2023
Thank you for reviewing our property. We look forward for your next stay.

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nicole M. on 23 Oct 2023
Thank you so much for taking the time to leave us a 10-star review Brendan. We appreciate it. We welcome you back on your next stay to the Elkhorn area.

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities, room comfort
Mediocre at best
It wasn’t worth $144 / night. Room ok. Morning coffee like dishwater. Breakfast sucked.
Stayed 1 night in Oct 2023
Response from Nicole M. on 2 Nov 2023
Thank you for sharing your experience Heather. We are sorry you did not fully enjoy the coffee and breakfast. At AmericInn we must follow our brand standards for breakfast and only have so many options to choose from. We apologize the coffee ran out the day you stayed. We had fresh coffee brewed in a pot next to the machine.

10/10 Excellent

Deb

Liked: Staff & service
Very friendly staff. Easy check in. Great proximity to Lake Geneva.
Stayed 1 night in Oct 2023
Response from Nicole M. on 23 Oct 2023
Hello Deb, thank you for giving us an amazing review. All of us are delighted you enjoyed the friendly service we provided, along with quick easy check-in. Looking forward to welcome you back on your next stay.

10/10 Excellent

Robert Fosdick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2023
Response from Nicole M. on 17 Oct 2023
Thank you so much for taking the time to leave us a 5-star review Robert. We appreciate it. We welcome you back on your next stay to the Elkhorn area.

10/10 Excellent

Sharon

Stayed 1 night in Oct 2023
Response from Nicole M. on 6 Nov 2023
Thank you Sharon for a great rating. We welcome you back on your next stay in Elkhorn.

10/10 Excellent

Christine L

Travelled with group
Liked: Amenities
Very clean, friendly, helpful staff, affordable!
Stayed 1 night in Oct 2023
Response from Nicole M. on 12 Oct 2023
Thank you for an amazing review, Christine. Looking forward to seeing you again.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Oct 2023
Response from Nicole M. on 16 Oct 2023
Thank you so much for the 5-star review Laura! We are thrilled to hear that you are enjoying our customer service and appreciate your feedback. We look forward to your next stay to Elkhorn area.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room had a really bad smell to it, the towels were dirty with brown spot stains on them. The bed had a little dirt on it and the coffee maker was caked in old coffee grounds that’s was extremely disgusting. The service was very friendly overall but the state of the room was a very bad experience.
Stayed 1 night in Sep 2023
Response from Nicole M. on 2 Oct 2023
Anonymous, if there is ever an issue, please bring this up to our attention, so we can fix the issue, or even switch rooms. If we are unaware of an issue, we will not be able to make it right. Thank you again for your review, we hope that you will give us a chance again.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nicole M. on 2 Oct 2023
Mike, thank you for making us your first choice, or at least your final choice! We at AmericInn genuinely appreciate your business! It was a pleasure to have you as a guest. We look forward to serving you on your next trip.

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Nothing fancy, but a very clean hotel and nice place to stay! Check-in and check-out was painless. Friendly staff. Nice pool and hot tub. Lots to do within 20 minutes. We would come back!
Stayed 2 nights in Sep 2023
Response from Nicole M. on 2 Oct 2023
Thank you so much for taking the time to post a review, Trisha! We are so happy to hear that you enjoyed your stay with us, and that our check-in and check-out process was painless, the enjoyable pool/hot tub and friendly staff. We look forward to serving you on your next stay to Elkhorn.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good
Stayed 1 night in Sep 2023
Response from Nicole M. on 3 Oct 2023
Thank you for giving us a perfect rating Alan. I am glad you had a great stay. We welcome you back to the hotel in the near future.

10/10 Excellent

Elise, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nicole M. on 3 Oct 2023
Elise, thank you for giving us a perfect rating. I am glad you had a great stay. We welcome you back to the hotel in the near future.

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the book online with no charge. Room very clean, amenities good
Stayed 1 night in Sep 2023
Response from Nicole M. on 2 Oct 2023
Nick, thank you for choosing AmericInn for your lodging. I will pass your wonderful comments to the employees. We look forward to serving you on your next trip.

2/10 Terrible

Emmanuel

Stayed 1 night in Sep 2023
Response from Nicole M. on 17 Oct 2023
Thank you for staying with us at the AmericInn in Elkhorn.