Hotels near Elephant Mountain

"Beautiful large room. Excellent staff in the Horizon Lounge. Great service in Li Bai and the lobby lounge. The international buffet at the Cafe was a bit of a bun fight with the locals, although the food itself was good. "

"This property has no on site laundry available and the plumbing is old and weak. It takes a long time of running the shower to get the hot water started, and the staff calls you non stop to rush you to check out. I received a call 30 minutes prior to check out and was already leaving the room when they called again right on the dot, and they claimed it was already 10 minutes after checkout. Even if it was, there should be a small grace window. Just overall not a pleasant stay experience. "

"I recently stayed at Hanns House Taipei, and unfortunately my experience was very disappointing. After a 14-hour flight, I arrived around 1:30 PM and appreciated that the hotel allowed early check-in. However, when I woke up later that evening, I discovered the toilet seat in my room had not been properly cleaned. Since it was already late, I chose not to call housekeeping and ended up cleaning it myself. The bigger issue was a misleading promotion on the hotel’s website. The promotion page stated that guests staying two nights would receive two bowls of beef noodle soup. I even took a screenshot of the page. The advertisement did not mention that the promotion only applied to bookings made directly through the hotel. When I asked the front desk, I was told the offer did not apply because my reservation was made through Expedia. After several emails discussing the issue, the hotel removed the promotion from their website but still refused to honor it. The responses I received felt dismissive and did not reflect the level of service expected from a 4-star hotel. The value of the soup (around TWD 400) is insignificant compared to the approximately TWD 11,000 per night room rate. This was never about the money—it was about transparency and customer service. Instead of resolving the issue with a simple gesture of goodwill, the hotel chose to argue the point and deny responsibility. I travel frequently and have stayed in many hotels, but this is one of the most disappointing "

"Staffs are very friendly and helpful. The subway entrance is right in front of the hotel, making going about super convenient. "

"Friendly staff, comfortable room with high ceilings "

"Room was great, bed comfortable Spa was wonder Staff was great"

"Great Location "

"Clean room, helpful staff, Bank of Taiwan was just around the corner, no trouble using the wifi on phone. There is an underground mall exit right in front of the hotel (Exit 11) that connects to the blue line MRT, but it doesn't have escalator/elevator. We used it to get around when it rained. Otherwise, we browsed through the surface shops along the way to Exit 14 which has an escalator and elevator. "

"Clean room, lovely staff. Location okay."