Hotel Dekat Sesiaran Elbow River

"Hotel was clean, staff was accommodating, valet for car its very hard to find parking around town, the room looked new and very clean. Noise cancellation also was important as its in a city."

"Unfortunately, due to the Stampede, the noise level downtown was extremely loud. Don’t plan on any sleep before midnight. Obviously not the hotels fault but at $1700 per night one expects sleep or a discount for no sleep. The hotel needs to advise clients of the noise impact before booking or discount the rooms accordingly."

"Yes!"

"Great Hotel"

"I’m sad to report that this Fairmont was a real disappointment. The check in process was a huge mess - big waits and I got misinformation about many things regarding our stay. The room itself, which was an “upgraded” room (not exactly sure of the Fairmont’s definition of that ) had a shower, Nespresso coffee maker and TV that did not work properly. We phoned reception as soon as we got into the room and noticed these things, and sadly, the staff seemed very familiar with hearing these...

"We had multiple flight cancellations that meant we needed to adjust our stay, but despite us giving the reservations team plenty of notice and choosing to stay at their sister hotel at Montreal airport, they were very unhelpful and unsympathetic. Because it was Calgary Stampede and the notice we (voluntarily) gave, they would've almost certainly have charged another family for use of our room, but still charged us in full, hiding behind the T&C's. Very disappointing."

"Staff were very helpful, they give you refillable water bottles which is a nice touch. Room was generic but clean and well setup"

"clean"

"Nos encantó para una noche segura y tranquila"

"Kitchen in room; Staff & breakfast included."

"We asked for a quiet room. They gave us one near an elevator and directly across from a train station. One window shade was broken and the clothes hook in the bathroom pulled out of the door when we tried to use it. We paid $500 per night for this room. We planned to stay two nights but checked out after one. As long-time IHG members, we expected some kind of refund for our second night. The hotel management refused to grant us any refund. Very disappointed and dissatisfied customer."

"Everything falling apart in this hotel from.rooms, wahrooms, swiiming pool, parking, elevator"

"There was some sort of mixup and staff came banging on our door at 7:45 am to leave. We checked in at 3:00 am (as we were driving throughout the night), so it was frustrating to be woken up to that. Plus the homeless people in the area were right outside our window yelling and swearing at 5:45 am. Staff were apologetic but couldn't explain why they were banging on our door at 7:45 am. Hotel and room were clean."