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Reviews of Terraza Coirones Hotel

3.5 out of 5
Terraza Coirones Hotel
Calle 92, 65, El Calafate, Santa Cruz

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 83 reviews" "
Rating 8 - Good. 30 out of 83 reviews" "
Rating 6 - Okay. 15 out of 83 reviews" "
Rating 4 - Poor. 7 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Raven, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
for the price, it was a fair value. walls are “thin” so noisy guests are easy to hear in the next room.
Stayed 2 nights in Mar 2024

4/10 Poor

Michael

Stayed 3 nights in Feb 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great breakfast
Lovely hotel, comfortable beds with plenty of hot shower. The location is gorgeous facing the lake, although outside of town but they do organise a free shuttle three times an evening to take you to the centre and you just pay for your cab back, which is really nice. The highlight was the breakfast buffet which had so many options,everything was fresh and tasty.
Stayed 1 night in Jan 2024

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
It was a nice hotel, with a high quality breakfast. It is located quite far from the city center (about 45 minutes walking, 8 minutes driving)... which has its benefits of being quiet and away from the harriness of the tourists in the city.
Stayed 4 nights in Dec 2023

10/10 Excellent

Colleen, South Lake Tahoe

Liked: Cleanliness, staff & service, property conditions & facilities
Franco was super helpful!!! he carried all of our heavy luggage upstairs and fixed up our room. He even found me a can opener. He went above and beyond what would be expected and our stay was wonderful. The breakfast was buffet and had many options. The beds were comfortable in the rooms were very clean. I highly recommend this property.
Stayed 2 nights in Dec 2023

6/10 Okay

Rohit

Disliked: Staff & service, property conditions & facilities
Location was far from the city center, and breakfast was poor quality. It’s an average hotel stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
If you have a car, nice location and very cooperative and helpful staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views ,quiet, helpful staff , cheap taxi to town centre and safe walking around lake shore to town
Stayed 5 nights in Oct 2023

10/10 Excellent

Lien-Ling

Stayed 3 nights in Feb 2023

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in beautiful location, the only problem is a bit far from city Center!
Stayed 3 nights in Jan 2023
Response from Micaela on 29 Jan 2023
Thank you very much for your comment! Your opinion is very important to us.

10/10 Excellent

Arlene M Cedeno

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sanaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic and stagg was very attentive to my needs.
Response from Saludos cordiales, Micaela. on 23 Jan 2023
Thank you very much for your comment! Your opinion is very important to us.

6/10 Okay

Catherine

Travelled with group
Liked: Cleanliness, staff & service
Decent place, but not as nice as advertised
First, the good: The view of the Lake is beautiful. The staff are helpful. Breakfast is available. Now the less good: condition of the hotel is a little more basic and run down than it appears in pictures. The carpet is worn, the bathroom door in my room didn't shut, the driveway isn't paved, and there is no elevator to the second floor. I booked 2 rooms, intentionally requesting one with a single bed and one with 2 beds. We were checked into the wrong rooms and, without an elevator it was too much work to swap. The site says the hotel has an airport shuttle, but this is not included. It just means that they will call you a cab, or a shuttle that drives around picking people up for the airport. You have to pay for either. I therefore found the advertising to be somewhat misleading. They will call you a taxi to downtown and pay for it at 5 or 6 set times during the day, so that is better than nothing, but they don't pay for the return trip and you can't go to any other destinations. Overall, there were some good things about the place, but for the $75ish I paid, I expected more. If you are getting a room for a lower price it would be worth it.
Stayed 1 night in Feb 2020

4/10 Poor

GM, Seattle

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property and rooms and not properly furnished, and the hotel decor looks like they run out of money before finishing it. Restaurant and bar services are poor both in quality, variety and service. Shuttle runs only at odd hours an dis not really a hotel shuttle, is local taxis that cannot take more than 4 people at a time. The only three positives are cleaninness, attentiveness of the front desk and the amazing view
Stayed 2 nights in Feb 2020

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little stay with jaw dropping views
My husband and I spent one night at Terraza Coirones Hotel while on our honeymoon. The hotel is cosy with very lovely staff and free breakfast included. Our favourite part about it was the sweeping views of Lago Argentino from our room as well as the common areas. Highly recommend!
Stayed 2 nights in Feb 2020

8/10 Good

John

Liked: Cleanliness
Nice view
Beautiful setting overlooking Lago Argentino. Several miles outside of town; car required. Plentiful parking. Did not visit the dining room for any meal other than breakfast. Breakfast was okay, nothing special, just the usual. Checkin was easy and staff was helpful. Limited English spoken. Room had nice lake view and was decent size. King bed was comfortable and room was clean. Bath was great. Good water pressure and plentiful hot water. Unfortunately the adjoining room had guests who arrived late and were extremely loud. The walls are part of the problem as we could hear the both sides of a cell phone conversation. Very close to waterfront sidewalk that was very much enjoyed. Glacier was amazing and the restaurants in town were really good. Overall the hotel looked tired andforlorn.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Lake Argentina.Quiet and a goo breakfast.
Stayed 2 nights in Feb 2020

6/10 Okay

Matthew

Travelled with family
Great view terrible curtains
Great location and view, this is the selling point but the the hotel is ok, it literally is just ok. Noise was a problem, the walls seemed very thin and we could here everything that was going on in the next room. The curtains were terrible, in the summer, the sun rises at 5am, so we were woken up early with a fully lit bedroom. The reception staff also seemed uninterested in anything.
Stayed 3 nights in Jan 2020

6/10 Okay

Peter

Travelled with family
Liked: Room comfort
red
Tired hotel, poor breakfast
Stayed 1 night in Dec 2019

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the lake from here. Close to city center, about a 7 minute drive.
Stayed 2 nights in Dec 2019

10/10 Excellent

David

Stayed 2 nights in Dec 2019

8/10 Good

Alejandro H.

Reciew
The hotel looks amazing, it has a wonder full look, but it was full of spyders an I had to kill 1 socrpion and there was another nextbti the wc
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!!
We enjoyed our stay! The staff is very knowledgeable, helpful and accommodating. They are also very friendly and personable! We had an excellent stay!!!
Stayed 1 night in Dec 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Good hotel with excellent view and really good service. The hotel was clean but is aging. No complaints.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and customer service
Staff was extremely helpful and friendly, went out of their way to provide great customer service. Views of the lake were wonderful. Will recommend.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of lake and situated outside El Calafate with free evening shuttle. Friendly and helpful staff. Breakfast could be vastly improved though as food served of a poor standard. Evening restaurant food reasonable. Would say hotel over priced but then El Calafate is expensive.
Stayed 4 nights in Nov 2019

8/10 Good

ShaneV, Warman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views to wake up to. We like the fact that the hotel was not near the town centre as it gave us stunning views. The room was bigger than most of the other hotels we stayed in on our trip. The staff were very helpful especially at the bar and dining room. The food was the only negative. It was not good
Stayed 4 nights in Oct 2019

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Great! Already reviewed this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good starting place!
Went twice. Both times I was well looked after. Lovely views from lobby. Not from bedrooms. Modern in a newer part of town, closet to bus station,
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Amazing view. Extremely helpful staff who accommodated our constant use of their kitchen for our infant son’s milk bottles and food prep.
Stayed 5 nights in Feb 2019

8/10 Good

Brewmesome1

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view! It was clean. They did have a restaurant that was less desirable with there selections. Very under staffed. One young man that was on the evening shift was very helpful and extremely nice, seems he wore many hats. Good employee! Was a nice stay.
Stayed 3 nights in Jan 2019

10/10 Excellent

stanislaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms fantastic views bit far from town not great breskfast helpful reception staff
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had thin walls/door to another room could hear snoring next door and wifi could have been better
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property was far from town. The shower tub drain over flowed in to bathroom floor. The view was not as expected- desert view not lake/ mountains
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes this is out of town. But there is nothing between you and the view of Lago Argentino except for the sage brush. Furthermore "town" is right down the street and they have a free shuttle. View = Wow!
Stayed 1 night in Nov 2018

10/10 Excellent

CamB, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel surpassed our expectations! The view was incredible, the room very comfortable and the staff was incredibly helpful. He breakfast is good and they allow guests to store refrigerated goods in the kitchen fridge. I had a wonderful stay
Stayed 2 nights in Nov 2018

8/10 Good

Guillermo, Guatemala City

Liked: Staff & service, property conditions & facilities, room comfort
Good view from the room. Good breakfast. Good customer service.
Stayed 3 nights in Oct 2018

6/10 Okay

Mordechay, Detroit

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Place
The location was a little far from the center (about 2km) but had a very nice view of the lake and mountains. Taxi to the center is about $5.00. The lobby was very comfortable and the staff was friendly. Breakfast was typical.

8/10 Good

Mahesh Patel, Houston Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location is very far from downtown requiring a taxi ride costing approx 50 pesos each way.The hotel staff was very friendly and helpful.

8/10 Good

Maria, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Just steps from Lago Argentino, nice hotel, a little far from downtown. Good breakfast, new and very clean bathrooms with amenities. Friendly staff

8/10 Good

Kay, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but far from town
Great rates and good staff, but very expensive getting around due to distance! Manager and staff were very helpful and responsive.

10/10 Excellent

Jan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely peaceful place
Out of town overlooking the lake. Staff are very helpful and English spoken.

4/10 Poor

Neil, Australia

Disliked: Property conditions & facilities, room comfort
Would try to find somewhere else is possible.
The hotel is on the far edge of town, a fair distance from places to eat, visit or enjoy. While the lake views are great, if you have a mountain view room you are likely to see the back of another building. Even if you do wish to stay on the edge of town, there are nicer hotels, at similar prices, we walked over to Design Suites and that looked excellent with great staff service. The hotel is sparcely furnished, and does not feel finished, the rooms lack basics such as a mini bar, or fridge, which make things difficult when you have warning signs in your room that you can not drink the water (yet not water available in room?). The wifi is exceptionally slow, and not able to be accessed from the room. There is also no ability to control the temperature of your room, no heating or cooling, and being able to open the window only an inch meant for a very hot night. A double room also means two single beds pulled together, and not with a comfortable covering matresses on the top. Hotel leaves allot to be desired, even breakfast was basic, and despite eating at 730am they had already "ran out" of yogurt, meaning they would have had little enough for a couple of people. In addition due to some booking confusion, we were overcharged, being from overseas, and having booked online, there was little we could do except pay ' as the charges were not deducted straight away but done at the hotel. Not a pleasant experience in any way and relatuively expensive for this region

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está alejado del centro sin embargo tiene una vista hermosa al Lago Argentino. Si te gusta caminar haces 1 hora al centro. El hotel está super bonito y todo el personal muy amable, Laura y Cristian de recepción siempre dispuestos a ayudar y solucionar cualquier situación. Gaby también super amable y excelente servicio al cliente.
Stayed 3 nights in Apr 2024

10/10 Excellent

nataly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta hermoso tiene una vidta espectacular y el personal muy amable
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Très agréable, confortable, propre et personnel gentil. Seule l’insonorisation n’est pas très bonne.
Stayed 3 nights in Dec 2023

2/10 Terrible

Rodrigo

Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Paulo

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Café da manhã com poucas opções de pão,suco industrializado,ovos frios,nada saboroso
Stayed 2 nights in Oct 2023