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Reviews of Kau Kaleshen

3 out of 5
Kau Kaleshen
1256 Gdor. Gregores, El Calafate, Santa Cruz

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 51 reviews" "
Rating 8 - Good. 15 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuebo

Liked: Cleanliness, staff & service, property conditions & facilities
A small and cozy Hosteria with friendly staff. Great service before/during our stay. Great location and a nice onsite restaurant also. We loved the courtyard and the separate sitting room with fireplace.
Stayed 2 nights in Apr 2024
Response from Leonel on 17 Apr 2024
Thanks for your review! hope to see you again!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leonel on 9 Apr 2024
thanks Jeff!!

8/10 Good

Karen Kit Ying

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel has a great potential. Pro: Prime location. About 30 mins walk from the bus terminal. 15 mins walk to lake nimez. Beautiful property with a courtyard. Friendly staff and very helpful. Clean and comfortable bed. Provided 2 firmness of pillow. Con: Drain at the shower didn’t work properly. Water at the shower raised to the level of the back of my feet within 30 sec( when I was testing the right temperature for the shower) I reported it to the staff after the first night and I saw him brought a repairman to tried to fix it but during my 3 nights there. The problem didn’t resolve. Walls between rooms are extremely thin that you can easily hear the whole conversation from the next room. I would highly recommend to bring your ear plugs. Breakfast was very basic which I think they could still keep the cost down by simply displaying the limited options better. (Buffet style) Had a hard time finding a clean table for breakfast if I come at the later time (8:30am-9am) Would love to stay here again if they could fix those issues. (Especially the shower)
Stayed 3 nights in Mar 2024
Response from Leonel on 9 Apr 2024
Muchas gracias KarenVamos a tener en cuenta tus comentariosSaludos

4/10 Poor

Carol

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pass. It’s definitely a cute concept and very pretty on the outside. However… The rooms are so run down and pretty bad. My room had a toilet that never stopped running. I let front desk know and their solution was for me to open the top and pull up the lever each time I flushed. The next day, they said it was fixed. It wasn’t. I actually think they did not really send someone to fix it. The shower doesn’t drain while you are showering. I had water higher than my ankles, gross. I had to wash my feet in the bathroom sink after my shower. The shower also had a lot of mold. The towels are course and thin. There were SEVERAL parts of the wall of the room where the paint had lifted. The key is an old school skeleton key which was very pretty but huge and not practical. I would have liked an interior lock on the door, even though I know El Calafate is an extremely safe place. The breakfast was not fresh. I could not bring myself to eat the breakfast. The young lady at breakfast had such a bad attitude at all times. The front desk attendants were very, very nice and helpful. There are beautiful gardens all around the hotel. The hotel is in a prime location, walkable to some many stores and restaurants. We rented a car and parking was free and easy.
Response from Leonel on 4 Apr 2024
Hola CarolLamentamos que no hayas tenido una buena experiencia con nosotros, tomamos nota de los puntos a mejorar y estamos trabajando en ellos, gracias por tu aporte y ojalá podamos recibirte nuevamente!

10/10 Excellent

Bohdonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Highly recommend
Response from Leonel on 4 Apr 2024
Gracias Bohdonna por tu reseña, fue un placer recibirte!

10/10 Excellent

Eve Abrahams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this little hotel: clean, cozy, right off the main street, very friendly, helpful staff. Our favorite part was the delicious restaurant where we chose to eat 3 nights in a row!
Stayed 1 night in Mar 2024
Response from Leonel on 28 Mar 2024
Thanks Eve!

6/10 Okay

Heidi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn't seem the cleanest. I could hear everything through the walls. However, outside garden area was beautiful and the staff were very helpful.
Stayed 1 night in Mar 2024
Response from Leonel on 14 Mar 2024
Thanks Heidi for visiting us

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the feel but felt cobwebs on the ceiling nor fruit platter in morning was up to standards
Stayed 1 night in Feb 2024
Response from Leonel on 22 Feb 2024
Thanks Stephan!

6/10 Okay

Yuan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Leonel on 20 Feb 2024
Thanks Yuan!!

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great location
Stayed 1 night in Feb 2024
Response from Leonel on 20 Feb 2024
Much+isimas gracias Norma por elegirnos y por tu puntuación!! Esperamos recibirlos nuevamente

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute, unique and friendly. Really enjoyed this hotel. Right in the middle of town. Easy walking to shopping and restaurants.
Stayed 2 nights in Jan 2024
Response from Leonel on 2 Feb 2024
Thanks Thomas, hope to see you soon!

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bonito, no hay TV en las habitaciones
Stayed 3 nights in Jan 2024
Response from Leonel on 2 Feb 2024
Gracias Maria!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff & Service
Stayed 2 nights in Dec 2023
Response from Leonel on 2 Feb 2024
Thanks Joel hope see you soon!

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees of the hotel were very helpful. Only downside is that the beds were very uncomfortable I think the price I paid wasn’t worth it. But it’s high season for tourism and a last minute booking so no choice.
Stayed 2 nights in Jan 2024
Response from Leonel on 2 Feb 2024
Thanks Edward for your comments

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
A short stay for us but it is a lovely quaint hotel with very welcoming staff and a gorgeous backyard. The restaurant attached has stunning tea and Yerba mate service, worth trying.
Stayed 1 night in Dec 2023
Response from Leonel on 2 Feb 2024
thanks Kiran!!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent! Great location - close to the downtown area with shops and restaurants. People very nice and helpful with any questions or advice. Would stay there again without a doubt.
Stayed 4 nights in Dec 2023
Response from Leonel on 2 Feb 2024
your comments make us very happy John, thanks!!!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Leonel on 2 Feb 2024
Un placer Maria muchas gracias por visitarnos!

6/10 Okay

Irene

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Leonel on 2 Feb 2024
Gracias Irene por elegirnos!

6/10 Okay

Kiara

Stayed 1 night in Dec 2023
Response from Leonel on 20 Dec 2023
Thanks Kiara for booking with us!

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to El Calafate
Excellent service from all of the staff specially Leonel. Leonel is very efficient with his job I would give home 10 stars.
Stayed 3 nights in Nov 2023
Response from Leonel on 5 Dec 2023
Thanks Consuelo! We appreciate your review and wish to host you back in the future:)

8/10 Good

Maryam

Stayed 1 night in Nov 2023
Response from Leonel on 2 Feb 2024
Thanks for your review!

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful at organising tours and transport. Convenient location to town.
Stayed 1 night in Nov 2023
Response from Leonel on 28 Nov 2023
Thanks Francis for your review!!

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities
Great location. Good restaurant. Room desperately needs a refresh with walls that have some paint falling due to water damage. Room 6
Stayed 1 night in Nov 2023
Response from Leonel on 23 Nov 2023
Thank you Claudio for your review!!

10/10 Excellent

Ann

Stayed 1 night in Nov 2023
Response from Leonel on 20 Dec 2023
Thank you Ann!

6/10 Okay

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, safe, walking distance to town. Only negative was crappy WIFI did not work well and breakfast was no good either
Stayed 1 night in Nov 2023
Response from Leonel on 7 Nov 2023
Thanks Gerardo for your opinion! We really appreciate it

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a nice courtyard. The people at the front desk were very friendly and knowledgeable on activities to do in the area. Room was very nice overlooking the courtyard. Bed was comfortable and room was clean. Shower had really nice hot water and was really refreshing. Wi-Fi is good at best and at times not so responsive and may be a regional issue. I thought breakfast was plentiful and. excellent: strong coffee, delicious cereal, fresh fruits, orange juice, baked items, and some delicious cheese.
Response from Leonel on 2 Nov 2023
Hello Jeff. Thanks for your opinion! We really appreciate it, hope to host you in the future!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and very Hospitable
Great place to stay and very clean and homey. Staff were fantastic and helped with Taxi and Tour bookings. Very lovely.
Stayed 4 nights in Sep 2023
Response from Leonel on 29 Sept 2023
) Thank you Kevin! We appreciate your review and wish to host you back in the future

10/10 Excellent

julio, Granada Hills

Actually this hotel called me because they decided to close this season due to lack of tourism? However they were so nice they contacted and arrearage a different one for me at same price !! Hostal alto verde from Hotel tk hostal hum not bad I never stayed in hostal before it is average but the attention was excellent
Stayed 2 nights in Aug 2023
Response from Leonel on 31 Aug 2023
Hola Julio! nos alegra que hayan tenido una buena estadía, disculpas nuevamente por no poder hospedarte y desde mañana estamos abiertos cómo siempre! Ojala te podamos recibir en un futuro!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly, Leonel was very helpful. Breakfast is ok. The only issue for us was a smell from the bathroom.
Stayed 3 nights in May 2023
Response from Leonel on 19 May 2023
Muchas gracias Maria por elegirnos!Gracias por tu cometario, vamos a revisar lo que nos comentas del bañoSaludos!!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Leonel on 1 May 2023
Gracias Monica! por hospedarte con nosotrosSaludos de parte de todo el staff de Kau Kaleshen, sos siempre bienvenda!!

8/10 Good

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful, they helped make restaurant reservations and taxi arrangements. The location is in the center of the town, the property environment is very nice with little garden and courtyard. However the room is very small, the bed is not as firm and comfortable.
Stayed 1 night in Mar 2023
Response from Leonel on 31 Mar 2023
Thanks Liu for leaving your opinion!! We hope to host you in the future!!!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll love it!
Clean, cute, and near everything you need. Very helpful staff. Would definitely stay here again!
Stayed 2 nights in Jan 2023
Response from Leonel on 8 Feb 2023
Thanks for leaving your opinion!! We hope to host you in the future! big hug

10/10 Excellent

Lee

Stayed 1 night in Nov 2022
Response from . on 22 Dec 2022
Muchisimas gracias por su aporte!!

10/10 Excellent

magda, mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bastante bien, son muy amables todos, solo el wifi no es muy bueno
Stayed 3 nights in Mar 2024
Response from Leonel on 28 Mar 2024
Muchas gracias Magda por su visita!

8/10 Good

Onjira

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and hospitality
Located at downtown easy to find restaurants and restaurant at the hotel is also very good Staff is very helpful and friendly
Stayed 2 nights in Jan 2024
Response from Leonel on 20 Feb 2024
Thanks Onjira for booking with us and for the photo

10/10 Excellent

GILBERTO, Queretaro

Travelled with partner
Liked: Cleanliness, staff & service
Excelente ubicación.
Stayed 4 nights in Feb 2024
Response from Leonel on 20 Feb 2024
Muchas gracias Gilberto por tu comentario y por visitarnos!!

8/10 Good

Davide Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura è molto rumorosa. Le camere non sono isolate acusticamente, si sente tutto quello che dicono i vicini anche se parlano a bassa voce
Stayed 3 nights in Jan 2024
Response from Leonel on 20 Feb 2024
Gracias Davide por elegirnos!

10/10 Excellent

SUELI

Stayed 1 night in Jan 2024
Response from Leonel on 2 Feb 2024
Muchas gracias Sueli por tu calificación!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2023
Response from Leonel on 20 Dec 2023
Thanks David for your review!

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização e restaurante otimos
Muito bem localizado. Staff atencioso e muito prestativo. Restaurante ótimo!! Estadia muito agradável!
Stayed 4 nights in Oct 2023
Response from Leonel on 20 Dec 2023
Muchas gracias Regina, fue un placer recibirlas!

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel comodo y en buen lugar
Muy amables y el hotel muy bueno
Stayed 5 nights in Sep 2023
Response from Leonel on 8 Sept 2023
Gracias Jose Luis por habernos elegido. Saludos para los dos!!

10/10 Excellent

Leonardo Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel sem luxo, com excelente staff e localização
Excelente atendimento do staff, sem exceção. Excelente localização. É um hostel sem luxo que vale cada centavo. O único porém é o baixo isolamento acústico.
Stayed 7 nights in Jun 2023
Response from Leonel on 28 Jun 2023
Muchas gracias Leonardo por elegirnos y hospedarte con nosotros, te mandamos muchos saludos de parte de todo el staff de Kau Kaleshen, nos alegra saber que la pasaron Bien!

10/10 Excellent

Hamadan rafic lamas sauma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Leonel on 30 May 2023
Mucgas gracias Radaman por elegirnos!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa experiencia
Excelente, Viví y Leo estuvieron en todo, desde antes de llegar ya nos solucionaron y nos ayudaron a conseguir tour y medios de transporte, muy rico el desayuno, cama confortable, muchas gracias por todo.
Stayed 2 nights in Oct 2022
Response from . on 27 Oct 2022
Muchas gracias Angela! Un gusto haberlos recibido, los esperamos cuando quieranSaludosStaff Kau Kaleshen