All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The front desk staff was super friendly and accommodating. Nice rooms.
Cheryl
Stayed 1 night in May 2024
Response from Pooja on 10 May 2024
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
6/10 Okay
Christine
Travelled with family and small children
21 Apr 2024
Liked: Cleanliness
We chose this hotel because it had a pool and it was close to where we needed to go for our Dance Competition. When we showed up and the pool was out of service we were very disappointed. We were able to use the Holiday Inn pool across from this hotel but had we be given notice that the pool was out of service, we would've stayed somewhere else. It was clean enough. The pillows and showers really need to be updated though.
Christine
Stayed 1 night in Apr 2024
Response from Pooja on 24 Apr 2024
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future. Thank You
6/10 Okay
david
Travelled with partner
1 Apr 2024
Liked: Cleanliness, staff & service
The area surrounding the hotel is dated in some areas, better in others. Bed was quite uncomfortable. The fridge must have been left all the way up as all our food froze and went to waist (unexpected). Met Luvy from the kitchen, very pleasant lady.
david
Stayed 2 nights in Mar 2024
Response from Pooja on 16 Apr 2024
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel. We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.
4/10 Poor
Dean
26 Mar 2024
Dean
Stayed 1 night in Mar 2024
Response from Pooja on 16 Apr 2024
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel. We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.
8/10 Good
Shane
12 Feb 2024
Shane
Stayed 3 nights in Feb 2024
Response from Pooja on 16 Apr 2024
Thank you so much for the feedback survey. It gives us immense pleasure to see our guests leave on a positive note. We hope to see you back in near future.
2/10 Terrible
Golda
12 Feb 2024
Golda
Stayed 2 nights in Feb 2024
Response from Pooja on 16 Apr 2024
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future.Thank YouPoojaFront Desk
2/10 Terrible
aubrey
29 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fire alarm went off for two of the three nights, we didn’t get any sleep and the girls had a hockey tournament.
Fire department was there 4 times.
Really bad
We stayed here for New Year’s Eve. Very friendly staff. Had a great stay,
Vaden
Stayed 1 night in Dec 2023
Response from Pooja on 30 Apr 2024
Thank you so much for the feedback survey.It gives us immense pleasure to see our guests leave on a positive note.We hope to see you back in near future.
Breakfast is delivered in packets with an apple and a bottle of water. No elevators were working, no one to clean the rooms ? Why did I pay 100 dollars a night ?
Thank you so much for the feedback survey.It gives us immense pleasure to see our guests leave on a positive note.We hope to see you back in near future.
10/10 Excellent
Philip
10 Nov 2023
Philip
Stayed 1 night in Nov 2023
Response from Pooja on 16 Nov 2023
Thank you so much for the feedback survey.It gives us immense pleasure to see our guests leave on a positive note.We hope to see you back in near future.
Very quiet, clean and central for our purposes. Able to walk to shopping and dining locations quit easily. The staff were friendly and helpful. Enjoyed our stay.
Roger
Stayed 2 nights in Oct 2023
Response from Pooja on 16 Nov 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
8/10 Good
jeanlyn
14 Oct 2023
Liked: Property conditions & facilities
The room
jeanlyn
Stayed 1 night in Oct 2023
Response from Pooja on 16 Nov 2023
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel.We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.
Everything was clean and comfortable. Love the breakfast
Steve
Stayed 3 nights in Oct 2023
Response from Pooja on 16 Nov 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
I have stayed here few times since it opened. Unfortunately it is not maintained properly anymore.
Vinod
Stayed 1 night in Oct 2023
Response from Pooja on 16 Nov 2023
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel.We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
10/10 Excellent
Saroeun
8 Oct 2023
Saroeun
Stayed 1 night in Oct 2023
Response from Pooja on 9 Oct 2023
Thank you for the Excellent survey! We are so glad you enjoyed the hotel staff and services. Hope to serve you again in near future. Sincerely, Pooja
Front desk staff were very helpful and accomadating.
Dale
Stayed 1 night in Sep 2023
Response from Pooja on 5 Oct 2023
Thank you so much for the Excellent feedback and we truly appreciate your Hilton loyalty.We are glad your stay went awesome.Our team is seasoned with professional employees that strive for excellence.Hope to serve you again soon!Sincerely,Pooja
10/10 Excellent
Graham
26 Sept 2023
Graham
Stayed 1 night in Sep 2023
Response from Pooja on 28 Sept 2023
Thank you very much for responding to our guest survey. Your feedback truly means a great deal to us. I am very happy to hear that you enjoyed your stay at the Hampton Inn by Hilton in Fort Saskatchewan, and we look forward to having you stay with us again in the future.Thanks,Pooja
Staff was friendly and accommodating
Lady who made the breakfast was wonderful
Steven J.
Stayed 3 nights in Sep 2023
Response from Pooja on 23 Sept 2023
Thank you very much for responding to our guest survey. Your feedback truly means a great deal to us. I am very happy to hear that you enjoyed your stay at the Hampton Inn by Hilton in Fort Saskatchewan, and we look forward to having you stay with us again in the future.Thanks,Pooja
8/10 Good
Fred
18 Sept 2023
Fred
Stayed 1 night in Sep 2023
Response from Pooja on 19 Sept 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
8/10 Good
Theresa
22 Aug 2023
Very good
Theresa
Stayed 2 nights in Aug 2023
Response from Pooja on 24 Aug 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
Love staying in Hamptons, but not this time. Rooms, service and everything is great, except for them charging me for the rooms i already paid for. After i contacted expedia, i got refund for one room. Now, i have to waste my time again and contact expedia to get refund for another one.
Yuliya
Stayed 2 nights in Aug 2023
Response from Pooja on 14 Sept 2023
Thank you for giving us your feedback and I apologize for any inconvenience caused regarding payments for your room. I assure you this won't happen again if you decide to stay with us in future.Thanks,Pooja
8/10 Good
Brenda
17 Aug 2023
Everything was great except the breakfast. It could be more enticing. We ended up going to A&W next door for the last too mornings.
Brenda
Stayed 3 nights in Aug 2023
Response from Pooja on 24 Aug 2023
Thank you very much for staying with us, and for reviewing our property. I am very sorry that you did not thoroughly enjoy your stay with us, and the breakfast was not also very good.We truly appreciate your feedback and will use this to better our services and products in the future.We hope that you will consider staying with us again in the future.
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
Thank you so much for the valuable feedback regarding our staff & services. It is always a pleasure to see our guests have a positive experience.
10/10 Excellent
Elene
13 Aug 2023
Elene
Stayed 2 nights in Aug 2023
Response from Pooja on 6 Sept 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
8/10 Good
Frank
19 Jul 2023
Frank
Stayed 3 nights in Jul 2023
Response from Pooja on 20 Jul 2023
Thank you so much for the valuable feedback regarding our staff & services. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future.We hope that you stay with us again in the future.Sincierly,Pooja
10/10 Excellent
Gail
14 Jul 2023
Gail
Stayed 2 nights in Jul 2023
Response from Pooja on 18 Jul 2023
Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Thank You,PoojaFront Desk
Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Thank YouPoojaFront Desk
8/10 Good
murray
10 Jul 2023
murray
Stayed 1 night in Jul 2023
Response from Pooja on 9 Aug 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
8/10 Good
Tina
10 Jul 2023
Tina
Response from Pooja on 9 Aug 2023
Thank you so much for the giving us your feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.
10/10 Excellent
Purdip
Travelled with family
4 Jul 2023
Liked: Cleanliness
The staff was wonderful and rooms were nice and clean. We will be back
Purdip
Stayed 1 night in Jul 2023
Response from Pooja on 5 Jul 2023
Dear Purdip,Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Sincerely,PoojaFront Desk.
10/10 Excellent
Douglas
2 Jul 2023
Douglas
Stayed 2 nights in Jun 2023
Response from Pooja on 5 Jul 2023
Dear Douglas,Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Sincerely,PoojaFront Desk.
Dear Wendy,Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Sincerely,PoojaFront Desk