Desk, iron/ironing board, free WiFi, alarm clocks

Reviews of Executive Inn

2.5 out of 5
Executive Inn
2006 S Closner Blvd, Edinburg, TX

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 262 reviews" "
Rating 8 - Good. 78 out of 262 reviews" "
Rating 6 - Okay. 35 out of 262 reviews" "
Rating 4 - Poor. 23 out of 262 reviews" "
Rating 2 - Terrible. 18 out of 262 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was GREAT, wanted to use the pool but due to excessive outings we didn't get to. But pool looked clean and inviting. The only bad thing was, check out time was 11am. Housekeeping knocked at 10:45 asking if we were staying another day. We were just about to step out and pack the vehicle..
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 22 Apr 2024
Dear Maria, We're thrilled to hear that you had a great experience overall during your stay with us and that you found our pool area clean and inviting. However, we apologize for any inconvenience caused by the housekeeping timing. Your feedback is valuable, and we'll review our procedures to ensure that our guests are not disturbed unnecessarily close to check-out time. We appreciate your understanding, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Thank you for choosing to stay with us!

8/10 Good

Dora

Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 6 Apr 2024
Hello Dora, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Deana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Executive Inn has a good location, ample parking, and a helpful staff that is always available. There are several restaurants across the street for a hot breakfast. The room was clean, with a microwave, fridge, & a giant TV. The water pressure was good, the towels were fluffy, and the bed and pillows were comfortable. It's a well-maintained older property. I didn't use the pool, since I visited in January. All in all, I enjoyed my stay.
Stayed 4 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Deana, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Angel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Brii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Brii, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Jeree, LOS ANGELES

Stayed 3 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Jeree, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Audra, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay, room was clean and beds very comfortable.
Stayed 3 nights in Dec 2023
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Valued Customer, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Poor

Miriam

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 23 Dec 2023
Hello Miriam, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

Lloyd

Stayed 2 nights in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 8 Oct 2022
Hello Lloyd, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean, and its nice , quiet
Stayed 1 night in May 2022
Response from MP - Guest Relations Manager on 12 Jun 2022
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Jack

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Well kept grounds and plenty of parking area.
Stayed 2 nights in May 2022
Response from MP - Guest Relations Manager on 12 Jun 2022
Hello Jack, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Bianca

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, inexpensive, but at the time we stayed there a working crew was staying there and they keppt staring at our family which made us feel uncomfortable and unsafe so we didnt get to enjoy the pool and the parking is rough.
Stayed 2 nights in May 2022
Response from MP - Guest Relations Manager on 12 Jun 2022
Hello Bianca, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Less than Okay
I’m a simple person to please when it comes to hotel stays but this was the most uncomfortable. The beds were EXTREMELY hard. Woke up with back pain the next morning. The pillows were flat as can be. Stacking 2 pillows didn’t make up for 1 regularly stuffed and fluffed pillow. The room had an odor to it. Kinda smelled like a mixture of smoke and funk. The WiFi absolutely sucked. It would connect then disconnect a minute later. The “breakfast” was laughable and the coffee machine was out of order. The positives of this place is that the shower pressure was great and the staff is real friendly. That is all. If you’re really desperate and need a place to stay for 1 night, this would suffice.
Stayed 2 nights in May 2022
Response from MP - Guest Relations Manager on 16 May 2022
Hello Adrienne, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Ashli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
I waz very pleased to get a 3 bed smokinv room. Service was wonderful and my kids loved the pool. I will be staying again.
Stayed 2 nights in May 2022
Response from MP - Guest Relations Manager on 10 May 2022
Hello Ashli, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, quiet area
Stayed 1 night in Apr 2022
Response from CM - Guest Relations Manager on 29 Apr 2022
Dear David, Thank you for leaving us a perfect rating. It is wonderful to hear that you were provided with and appreciated a clean room. We hope you visit us again in the future.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lowrider Hotel
This is the only hotel we stay in when we come down to see family. We have coming here for years we like the clean room very quite and we know we safe
Stayed 1 night in Apr 2022
Response from MP - Guest Relations Manager on 2 Apr 2022
Hello Roberto, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Outing
Great Service and Friendlyness From arrival to departure.
Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 18 Mar 2022
Dear Eric, It is absolutely superb to hear we were able to provide you with a great stay. We congratulate the team for providing you and the guests with a warm and friendly service. Thank you for this heartwarming review, and we hope you stay with us again.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from CM - Guest Relations Manager on 22 Mar 2022
Dear Mike, Thank you for leaving us a rating! I am glad to hear that you had a comfortable stay and that our location has worked great for you. We had a great time having you as a guest and we hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from MP - Guest Relations Manager on 19 Mar 2022
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and clean.
Stayed 2 nights in Mar 2022
Response from Sincerely, ES- Guest Relations Manager on 8 Mar 2022
Dear Aurelio, Thank you very much for your thoughtful remarks and evaluation of your recent stay with us. We are extremely pleased to share your evaluation with our employees, who work tirelessly to ensure that you have a fantastic service and accommodations experience. We thank you for your business on behalf of our whole crew, and we hope to see you again when your travels bring you back to the area!

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pretty fast, staff were friendly and received more towels upon request. Hotel room has basic amenities, the coffee pot seemed outdated but there is a Starbucks nearby! It’s a nice simple room for the weekend.
Stayed 2 nights in Feb 2022
Response from Sincerely, ES- Guest Relations Manager on 1 Mar 2022
Dear Karen, Thank you very much for giving us a full marks. We're glad to hear that we were able to make your stay enjoyable. To please more guests like you, we will continue to improve our services. We hope to see you again soon!

2/10 Terrible

Irma

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy but money wasnt refundable
Torn up sofa ..not enough towels ...dirty coffee maker ....too much noise ...
Stayed 2 nights in Feb 2022
Response from CM - Guest Relations Manager on 23 Feb 2022
Dear Irma, Thank you so much for your feedback. That is absolutely not what we want our guests to encounter, I apologize. This issue has been reported to the concerned departments, so we can handle these issues better, moving forward. Sincerely,

8/10 Good

Placido

Travelled with group
Liked: Cleanliness, staff & service
upon arrival the door to the room was open
Stayed 1 night in Feb 2022
Response from Sincerely, ES- Guest Relations Manager on 22 Feb 2022
Dear Placido, Thank you for informing us about this. I am very sorry that an open room appeared as per your arrival. The staff might be unable to close it after preparing your room to live within your satisfaction. Nonetheless, this occurrence will serve as our lesson to always check and ensure that everything is close and proper. We hope to hear from you and get another chance to serve you better.

8/10 Good

Omar

Liked: Cleanliness, room comfort
It was Allright when it could of been great
Stayed 1 night in Jan 2022
Response from Sincerely, ES- Guest Relations Manager on 24 Jan 2022
Dear Omar, We appreciate the positive comment you gave about your stay on our property. We are very pleased to hear that you had a pleasant stay with us. We are looking forward to having you again as our guest.

2/10 Terrible

Yolia

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from CM - Guest Relations Manager on 4 Jan 2022
Dear Valued Guest, Thank you for leaving us a rating. I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help is improve on our services, please do not hesitate to let us know. Sincerely,

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 1 Jan 2022
Dear KARL, Thank you so much for rating us 10/10! Seeing that you were satisfied with the service and stay we have provided is satisfying to us, too. We will keep on striving to give our guests even more satisfactory accommodations. We look forward to seeing you again. Sincerely,

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buena ubicación, cómodo y trato amable
Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 22 Dec 2021
Hola Laura, ¡Gracias por dejarnos una reseña! Me alegra saber que tuvo una estadía conveniente y confortable, y que nuestro personal lo trató amablemente. Siempre es un placer servirle y esperamos volver a verle. Atentamente,

6/10 Okay

M. Rosario

Travelled with family
Disliked: Room comfort
The room were clean very welcoming quite
Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 17 Dec 2021
Dear M., Thank you for leaving us a review! It's great that you were satisfied with the cleanliness of our rooms and that you had an overall pleasant stay. We're happy to have served you and we hope to see you again! Sincerely,

6/10 Okay

Emeterio

Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 10 Dec 2021
Dear Emeterio, Thank you for leaving us a review. I hope that your stay has been good and there have been no issues that have negatively affected your stay. If you need to talk to us about anything, please do not hesitate to contact us directly. We hope to see you again. Sincerely,

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 7 Dec 2021
Dear Jose, Thank you for leaving us a review. I hope that your stay has been good and there have been no issues that have negatively affected your stay. If you need to talk to us about anything, please do not hesitate to contact us directly. We hope to see you again. Sincerely,

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities
Check in was easy and clerk was friendly. The room could use a fresh coat of paint. Thats the only real issue. Bed was comfortable. Info needs to be updated as it says there was supposed to be a jetted tub but there was none.
Stayed 2 nights in Nov 2021
Response from Sincerely, ES- Guest Relations Manager on 27 Nov 2021
Dear Juan, Thank you for rating our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Anthony

Stayed 1 night in Nov 2021

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Has your basics but needs upgrades on fluorescent lighting and old Heating/ac unit. Heat would not work. We were greeted by a roach as we opened the door but didn’t see any others. Did have a big tv, refrigerator and microwave.
Stayed 1 night in Nov 2021
Response from Sincerely, ES- Guest Relations Manager on 27 Nov 2021
Dear Deborah, It is much appreciated that you took the time to write us a review. Thank you for letting us know your thoughts about what you love and on how we can improve our rooms. We will take note of your feedback and do the best that we can to enhance our accommodations. In addition, we are taking steps to upgrade our facility, and we look forward to providing you with a better experience!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always clean... staff is friendly, the place is quiet and safe...
Stayed 1 night in Nov 2021
Response from Sincerely, ES- Guest Relations Manager on 27 Nov 2021
Dear David, Thank you for giving us perfect rating. We are pleased to hear that we made your stay pleasant and satisfactory. We will continuously improve our services to satisfy more guest like you. We are looking forward on your next stay with us!

8/10 Good

Brigida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from CM - Guest Relations Manager on 10 Nov 2021
Dear Brigida, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We always strive to provide a great experience to our guests, so please let us know if you have any feedback or suggestions that can help us out. Your feedback is very important to us and we can assure you that we will use it to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

4/10 Poor

Verified traveller

Never Again
Everything on our trip was great until checking in was told the room I had booked was not available requested King beds was told we're getting room with queen beds. Also was told only people renting a room can use the pool. Yes their was a couple renting but had a lot of other people over for the pool having a party. Overall not happy with stay. My wife and myself were very disappointed. Will not be staying here again.
Stayed 1 night in Aug 2021
Response from CM - Guest Relations Manager on 1 Sept 2021
Dear Eric, Thank you for leaving us a review. I am so sorry that you were disappointed with your overall experience. We will check on this issue so we can make sure that we handle this differently in the future. Sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not what was promoted on the pictures. The room was dank and smelled. It was a motel that was obviously dated.
Stayed 2 nights in Aug 2021
Response from CM - Guest Relations Manager on 18 Aug 2021
Dear Valued Guest, Thank you for leaving us a review. I'm sorry that you were disappointed with the condition of the room. We will report this to housekeeping to make sure that room are always clean and well-kept. Sincerely,

10/10 Excellent

german

Stayed 1 night in Aug 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from CM - Guest Relations Manager on 11 Aug 2021
Dear William, Thank you for leaving us a review. I hope that your stay has been good and there have been no issues that have negatively affected your stay. If you need to talk to us about anything, please do not hesitate to contact us directly. We hope to see you again. Sincerely,

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2021
Response from ES - Guest Relations Manager on 24 Jul 2021
Dear Samuel, Thank you for rating our hotel. We hope to have the chance to have you again in our hotel and serve you better. Sincerely,

10/10 Excellent

Aida

Stayed 1 night in Jul 2021
Response from ES - Guest Relations Manager on 24 Jul 2021
Dear Aida, Thank you for giving our hotel a perfect rating! We are looking forward to share more fantastic moment with you again. Best,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place.. definitely will stay again and recommend
Stayed 1 night in Jul 2021
Response from CM - Guest Relations Manager on 8 Jul 2021
Dear Valued Guest, Thank you for your positive feedback. We are very pleased to know that you were satisfied with your stay. We are excited for your return! Sincerely,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Large parking spaces
Stayed 1 night in Jul 2021
Response from CM - Guest Relations Manager on 8 Jul 2021
Dear Valued Guest, Thank you for leaving us a review. Apart from the parking, I hope that everything else about your stay has been great. We look forward to seeing you again! Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jun 2021
Response from ES - Guest Relations Manager on 3 Jul 2021
Dear Valued Guest, Thank you very much for giving us a perfect rating. Every guest's enjoyment and contentment are our top priorities. We're delighted to hear that your time with us was great. We look forward to sharing more authentic experiences with you in the near future! Best,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from CM- Guest Relations Manager on 22 Jun 2021
Dear Martin, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is very important to us and we value you as a guest. Receiving a positive survey response is always a pleasure at it reflects the efforts that we exert to provide you a great stay, and at the same time gives us more motivation to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

10/10 Excellent

Jose R

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from CM- Guest Relations Manager on 17 Jun 2021
Dear Jose, Dear Valued Guest, Thank you for leaving us a perfect rating. Your survey response is a reflection of your experience during your stay with us. Seeing that you had a great stay serves as a motivation for the team to strive more in providing exceptional service. We look forward to the next time that we can serve you again. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly great room
Stayed 2 nights in May 2021
Response from CM- Guest Relations Manager on 17 Jun 2021
Dear Valued Guest, Thank you for leaving us a perfect rating! I am glad to know that you liked your room and that you have been treated nicely. It's always our pleasure serving you, and we hope to see you again! Sincerely,

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021
Response from CM- Guest Relations Manager on 17 Jun 2021
Dear Valued Guest, Thank you for leaving us a rating. I hope everything about your stay worked well. If there is anything that you would like to suggest that can help us improve on our services, we'll be happy to hear you out. We hope to see you again. Sincerely,