Eastern Australia Hotels with Shuttle Services

"Unfortunatley my friend had an injury during our stay , ended up in hospital for 1 night, then back to the hotel. A long walk on crutches to hotel room with no offer of a room closer to lift till all too late when an enquiry was made. I believe the receptionist could have shown initiative in this situation we found our selves in rather than expecting me to continually make requests . Other than that the rooms were clean and comfortable, all being well health wise its a great place to stay. "

"Room was a good size with comfortable beds but the noise from outside was unbearable. The hinterland facing rooms are inundated with noise from the bars/nightclubs directly across the road. I know the location of the hotel is right in the centre of Surfers Paradise so a bit of noise is to be expected, but this was next level. The buffet breakfast was very expensive and very average in quality. All the staff were friendly. When the check in attendant found out it was my daughters birthday she organised for a cupcake to be delivered to our room which was a lovely surprise. There were some positives, but as a family we probably wouldn't stay again."

"Check in staff extremely helpful and professional, all the staff first rate, breakfast was great, lot's to choose from, room clean and comfortable, great stay, close to harbour, the rocks, Market."

"They let us check in early with a fee which was great after a 17 hour flight. They also let us check out an hour later with no fee so we could go straight from there to our cruise. "

"Excellent service, attentive and professional staff from check in, during stay and check out. I would love to come back with my family and stay again. "

"Fantastic location"

"Staff very helpful with requests (extra luggage rack, late checkout)"

"Very noisy AC. Small bathroom. Couldn’t bend over sink as backside hit wall. Nice shower. Room in general needs a renovation. "

"Great hotel. Check in, room & breakfast all great."