In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Stroudsburg

2.5 out of 5
Super 8 by Wyndham Stroudsburg
340 Greentree Dr, East Stroudsburg, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 346 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

DONNA

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but hotel was not great.
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 19 May 2024
Hello Donna, I am so glad you thought that we were friendly, but not sure why you said the hotel was not great. I thank you for taking the time to do this survey. Your opinion matters. Kind regards,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over on our way to NY. Outlet shopping close by .
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 19 May 2024
Hello Michael, It was a pleasure to have you visit our Super 8 by Wyndham Stroudsburg. Yes, you are correct NYC is only a short drive about 1 hour. So glad you enjoyed out outlet shopping. We hope you visit again, Sincerely,

6/10 Okay

CESAR, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extra nice. Regular motel nothing fancy but served it's purpose staff was very accommodating
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 18 May 2024
Hello Cesar, Thank you for your kind words, We strive to make all our valued guests feel comfortable. We hope you visit again. Sincerely,

10/10 Excellent

Christopher, Bedford Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 13 May 2024
Hello Christopher, Thank you for taking the time to let us & others know about your wonderful stay at our Super 8 by Wyndham Stroudsburg. We are so glad you appreciated our efforts to provide you a great stay. We hope you visit soon! Sincerely,

6/10 Okay

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 10 May 2024
Hello Stephen, you are partially correct, yes we are a older hotel and are awaiting materials for upgrades. We strive to have the cleanest hotel and have won awards for our cleanliness. Thank you for taking the time to let us know your thoughts, Your opinion matters. Kind regards,

6/10 Okay

Julie

Travelled with group
The breakfast was not a real meal. It was tiny muffins and a very small packaged fruit cup. No hot food or oatmeal. No variety. We actually laughed when we saw it.
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 10 May 2024
Hello Julie, Yes, Breakfast is our Wyndham Super Start Breakfast and it is only meant for a light start to your day after a great night's sleep. We offer coffee, tea, choice of juice, granola bars, fruit cups, muffins and water. I am sorry that it was not what you expected but it has been the same for the past several years. We hope you visit in the future. Kind regards,

2/10 Terrible

Shalane

Travelled with family
This has to be the worst hotel I’ve ever stayed at, very dirty and smelly. Rooms smelt like cigarettes , my mother who has asthma was unable to sleep in the room due to the high smell. Carpets were dirty there was also dust in the coffee maker and the nightstand. The hotel is very outdated . But the real issue for me was the cigarette smell very unpleasant. Also was told that the grab n go breakfast was from 6-9 , got to the breakfast room at 8:30 and they were already packed up. I was offered coffee and a granola bar. WOULD NOT be staying at another Wyndham hotel.
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 6 May 2024
Hello Shalane, I was quite surprised by your review, we strive for clean rooms for all our valued guests. We shampoo our carpets often and I apologize if they were not cleaned to your liking. We are here 24 hours a day & would have been happy to move you to a different room. The entire hotel is smoke free. I am also confused about the breakfast, I was here & breakfast did not close till 9 am. Perhaps you did not realize that it is Wyndham's Super Start Breakfast and is only meant to be a light start to your day. It includes coffee, tea, and a breakfast item, We offer fruit cups, granola bars, choice of juice, water and muffins. You were offered breakfast. I hope you reconsider and stay with us in the future,. By best to you & your family. Sincerely,,

6/10 Okay

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
D
Stayed 1 night in May 2024
Response from Lynne, Front desk manager on 18 May 2024
Thank you Stephen for taking the time to let us know about your stay. Your opinion matters. Kind regards,

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The facility was clean,however some areas need updating.
Stayed 2 nights in Apr 2024
Response from Lynne, Front desk manager on 4 May 2024
Hello Lynne, we are so glad you enjoyed your time with us. Yes, you are correct we are starting on some renovations. We hope you visit soon. Kind regards,

2/10 Terrible

George

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
no elevator. The door to 2nd floor from the stairwell didn't close and the door close mechanism wasn't adjusted to close slow or was just broken, so every time some one entered is slammed and did not close.
Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 29 Apr 2024
Hello George, Yes, you are correct, we do not have an elevator. It was not a requirement when our hotel was built over 30 years ago. I sincerely apologize about our Fire door. I have brought this to the attention of our General Manager and our maintenance supervisor. I wish you had let us know as we would have addressed it asap or moved your room. We hope you visit in the future. Your opinion matters Kind regards,

8/10 Good

William

Liked: Staff & service
Overalll it is ok, but won’t stay there
Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 29 Apr 2024
Hello William, I am a bit confused by your comments, I am glad you felt our hotel was ok, but do not understand why you said you would not stay here. We strive to offer clean, safe, comfortable rooms for all our valued guests. We hope you do decide to stay with us in the future. Our kindest regards,

8/10 Good

Kathleen

Travelled with group
Liked: Staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Bonnie Gaughan, General Manager on 28 Apr 2024
Thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us Kathleen and hope you will visit again!

6/10 Okay

Michael A

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was clean but could use some touching up in spots.
Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 20 Apr 2024
Hello Michael A, Thank you for taking the time to let us & others know about your stay with us. Your opinion matters. I have brought your concerns to the housekeeping department so we can make sure all our valued guest have a wonderful stay. We hope you stay with us in the future. Kind regards,

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Bonnie & the staff were great!
Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 15 Apr 2024
Hello Jesse, Yes, you are correct Bonnie & our Super 8 family of workers are great! I will share this with them to let them know that you appreciated their efforts. Sincerely,

8/10 Good

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Price was affordable. Could use updated.
Stayed 2 nights in Apr 2024
Response from Lynne, Front desk manager on 8 Apr 2024
Thank you Jeanine for taking the time to let us know about your wonderful stay. Yes, you are correct that we are in the process of renovations. I hope they are completed by the time of your next visit. Kind regards,

6/10 Okay

manesh

Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 27 Apr 2024
Hello Manesh, Thank you for taking the time to let us know about your wonderful stay. Your opinion matters. Kind regards,

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay for 2 nights, but this time my partner and I booked for a week. Never again. Was not as calming as it usually was. Extremely loud people stumping on the floor 2a in the morning. Don't get me wrong, I know it's a motel there will be noise just never experienced it around that time. Had a blackout without a generator it seemed. The staff took care of the situation as soon as they could. Was charged more then was agreed upon on Expedia. Did not complain, just won't again. Nice staff, but will probably stay somewhere else if we vacation 3 days or more.
Stayed 4 nights in Feb 2024
Response from Lynne, Front desk manager on 6 Apr 2024
Hello Sophia thank you for taking the time to let us know your concerns. I sincerely apologize about the blackout, it was out of our control. I am so glad we were able to assist you. I am not sure why the price was different. if you had a pet it would be the pet fee or the safe fee. We have a strict 10 pm quiet time, I wish you had let us know as we would have corrected that asap, Your comfort and safety are our highest priority. Kind regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bonnie Gaughan, General Manager on 2 Apr 2024
Susan, thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us and hope to see you again in the future!

6/10 Okay

Cesar A

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 31 Mar 2024
Hello Cesar A, Thank you for taking the time to let us know about your great stay. Your opinion matters. Kind regards,

8/10 Good

Rachel, Bel Air

Travelled with family
Liked: Staff & service
The staff were lovely. However, the floors in the room and hallways are not at all flat, very dippy and uneven. Would not recommend for anyone with balance issues. Beds were a thin spring mattress on a hard platform, and were very uncomfortable. But it was very convenient for where we were going.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Hello Rachel. Thank you for taking the time to let us know about your stay. The beds are a special design by Wyndham for a great night's sleep. I will bring your concerns to them. yes, you are correct we are trying to correct the floor issue. Hopefully they will be corrected for your next stay. Kind regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would stay again
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

6/10 Okay

Antoinette

Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

10/10 Excellent

Geoffrey

Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 6 Apr 2024
Dear Geoffrey, Thank you for taking the time to let us & others know about your great stay. I will share your 5 review with our Super 8 family to let them know that you appreciated their efforts. Kind regards

10/10 Excellent

Moin

Travelled with partner
Liked: Cleanliness, staff & service
Great location, great staff. Rooms are good for a night or two. Showers tend to clog.
Stayed 2 nights in Mar 2024
Response from Lynne, Front desk manager on 11 Mar 2024
Hello Moin, Thank you for your wonderful review. I apologize about the shower, Thank you for bringing it to my attention, We will have our maintenance department take care of it immediately. Regards,

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Not bad for a 2 star hotel. Be careful coming in at night - a left turn on GreenTree drive is hard to find. Road construction and bad lighting don’t help. It is just past a highway entrance ramp. If you miss it, you will enter a dark cemetery looking for a place to turn around.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 10 Mar 2024
Hello Robert, Thank you for your comments regarding the road construction. I think that your view on the traffic patterns will help others. Please remember that your opinion matters. We hope you decide to visit with us in the future. Kind regards,

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family for a one-night stay. Great location, right off highway. Easy drive to Shawnee Mountain. All the staff were super friendly.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 11 Mar 2024
Hello Jeanne, Thank you for noticing all the great things at our Super 8 by Wyndham Stroudsburg. We are so glad that it worked out so well for your family. I will share your comments with our staff to let them know you appreciated their efforts. Kind regards,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on 26 Feb 2024
Thank you for your review of Super 8 by Wyndham Stroudsburg! We are glad you chose to stay with us and we hope to see you again soon!

6/10 Okay

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendant is really really good
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on 25 Feb 2024
Don, thank you for taking the time to review Super 8 by Wyndham Stroudsburg. Thank you for your kind comment regarding our breakfast lady, Eleanor. I'm sure she will be happy to hear that you mentioned her.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Bonnie Gaughan, General Manager on 25 Feb 2024
Thank you for your review of Super 8 by Wyndham, Carlos. We hope to see you again in the future!

8/10 Good

borivoi

Stayed 3 nights in Feb 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

8/10 Good

Penny

Liked: Property conditions & facilities
Decent /Good place
Staff was very friendly and efficient. Room was clean but crevices had old dirt… I would stay here again.
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on 25 Feb 2024
Penny, thank you for your review of Super 8 by Wyndham Stroudsburg. I am pleased to hear you found our staff friendly and efficient. We hope to see you again in the future!

10/10 Excellent

cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here.
We always stay here when we go to Sorrentos winery. The rooms are nice and clean. Staff is always pleasant and helpful.
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on 15 Feb 2024
Cathleen - Thank you for your review of Super 8 by Wyndham. We are glad you stay with us on your visits to Sorrentos Winery. We appreciate your kind comments and I will share them with the staff.

2/10 Terrible

Jose

Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Hello Jose, I apologize, we strive for the best stay for all our valued guests. Please feel free to reach our to discuss this further. Thank you,

10/10 Excellent

Margie Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great stay and friendly staff Alecia was so nice and greeted us warmly.
Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 12 Feb 2024
Hello Margie Rae, We are so glad that you enjoyed your stay at Super 8 by Wyndham Stroudsburg. Thank you for sharing your thoughts. Your opinion matters. We look forward to your next visit. Kind regards,

6/10 Okay

Miguel

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 10 Feb 2024
Thank you Miguel, your opinion matters, we hope you stay with us in the future & that your stay equals a 5 next time, Please let us know what would have made your stay better? Kind regards

10/10 Excellent

Angy

Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Bonnie Gaughan, General Manager on 30 Jan 2024
Thank you for your review of Super 8 by Wyndham Angela. We are glad you chose to stay with us and we hope you visit again!

6/10 Okay

Jeffrey

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 5 Feb 2024
Thank you for staying with us

6/10 Okay

johnaira dilone

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were very nice. The room had a nice clean smell to it, beds were clean and comfortable. The carpet in the room looked a bit worn down. The bathroom needs a little care. Overall not a bad spot for a night’s stay.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 28 Jan 2024
Hello Johnaira Dilone, thank you for taking the time to let us & others know about your stay with us. Your opinion matters, We appreciate your suggestions & hopefully the new vinyl floors will be in for your next stay. Kind regards,

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was kind and the room was clean and enjoyable
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 22 Jan 2024
Thank you Nicolas, We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 22 Jan 2024
Hello Jeffrey, we are so glad you enjoyed your time at our Super 8 by Wyndham Stroudsburg. We hope you decide to visit us in the future. We appreciate your business. Kind regards,

10/10 Excellent

Kathy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with double beds
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 21 Jan 2024
Hello Kathy, we are so pleased that you enjoyed your stay & that it met your needs. We hope you decide to visit us in the future. Kind regards,

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 22 Jan 2024
We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable and pverall I would say that our stay was wonderful. The only thing that was a little frustrating was the refrigerator. It needed more clearance on the bottom becaise the door dragged along the carpet. The shelves were also coated with something thick amd sticky. The substance was clear so it would be easy for housekeeping to miss. Also, it froze everything we put in it .
Stayed 2 nights in Jan 2024
Response from Lynne, Front desk manager on 21 Jan 2024
Hello Anonymous, Thank you for taking the time to let us know about this issue. I wish we knew what room you were in. I am having maintenance inspect all the refrigerators to correct this. Again, we appreciate the information. I wish you had brought it to our attention when you were at our hotel as we would have addressed this asap. Sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Adequate for a nights stay. Room was tired, in need if updates. Breakfast was a joke.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 20 Jan 2024
Hello Anonymous, Yes, you are correct, we have been awaiting the new updates for the rooms. Unfortunately with all the issues in the world we have been experiencing a delay in getting the items. I hope that we have them in place for your next stay. Breakfast is only a light start to your day after a great night's sleep. It is self serve items that you can eat at our hotel or take on your way. I hope that answers your question. Kind regards,

10/10 Excellent

MELISSA D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night passing through PA. Alicia at the front desk is so helpful and accommodating. Place was very quiet and the construction around it makes it a little confusing to find but otherwise we had no issues and would recommend.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 20 Jan 2024
Hello Melissa D, We are so pleased that you enjoyed your stay with us. I will let Alicia know that you appreciated her efforts. She will also now be the winner of our 3 month contest for best customer service and will get a homemade pie or a cake of her choice. You were the tie breaker review between Alicia and another valued co-worker. Your opinion matters. Kind regards,

10/10 Excellent

Jessica

Travelled with family
Front desk was very helpful. I added a night to our stay and the woman was great about that!
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 20 Jan 2024
Hello Jessica, we are so glad that we were able to add an additional night to your stay and that our front desk family of workers were so helpful. We look forward to your next visit. Kind regards,

10/10 Excellent

Michael, KINGS PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room good price
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 7 Jan 2024
Hello Michael, Thank you for taking the time to let us & others know about your wonderful stay. It makes us happy to provide exceptional service to our valued guests, We hope you visit in the future. Kind regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Road construction around hotel but it was quiet. Last minute grab after our Airbnb was overbooked
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 7 Jan 2024
Hello Karen, we are so glad that we were able to help you in your time of need. We hope you book us instead of an Airbnb in the future.. Kind regards,

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bonnie Gaughan, General Manager on 29 Dec 2023
Happy New Year Maureen! Thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us and hope we will see you again in the future!