East Petpeswick hotels from RM353

"Best experience "

"When I checked in, the front desk staff and manager were incredibly rude, degrading and mean to me. They claimed they could not find my reservation when I checked in at 4 o’clock and made me wait until 4:50 pm before I was able to get into a room, making me late for an online meeting. I also was not feeling well. And why I booked the room. They claimed they had no responsibility of not being able to find my reservation even though I supplied them with a copy of the receipt and my confirmation number from an Expedia. The front desk manager threatened to treat me poorly a couple of times and not help me as he believed it was not his responsibility for some reason that they could not find my reservation and had no interest at all to help me until he finally did and basically made me beg for assistance. He took my phone for me from me for over 30 minutes, trying to solve the situation which was very confusing. I’m very upset with how degrading the front desk manager was in treating me and how he made me feel in order just to get into my room. This was also the second night staying there as my second night reservation was for emergency.. very very very disappointed how I was treated "

"The advertised pictures must be photoshopped because the rooms don’t look nice and modern like that at all, instead old, outdated and in need of renovation and repairs. It’s advertised to have 24h staff to check-in but when we called to say we will check in late evening we were told it’s not possible because nobody will be there. When asked for solution was told to arrive before a certain time, which was of course not possible for us. Were then told our booking was anyway missing information and we have no guarantee for the room we booked. Eventually we were told someone will be there but it didn’t give a great feeling and worried us to maybe needing to find a different place last minute. Stayed twice at the motel and both rooms looked much more basic, outdated and could use a renovation. Our second visit the room smelled horribly of cigarette smoke. Our throat hurt from it. Asked for another room but it also smelled bad. Not all electric outlets worked. Walls could use cleaning and a fresh paint. There was a scary guy yelling all night in the parking lot of the motel and a car beeping. Hard to sleep. Overall we will certainly try to avoid staying there again. One positive: it was cleaned well in all areas and very cheap."

"choose a better place for the price"

"For a couples romantic breakaway, you couldn’t ask for a better place which is quiet, secluded and the total lap of luxury with every detail thought of and available for you. The view is amazing overlooking the lake and the surrounds of forest, which are totally quiet with no interruptions. One needs to be able to stay for at least two nights to really wind down and relax in total luxury. Will definitely return and stay longer "

"Food and rooms were amazing"

"The property offered us the use of the entire house, facilities, including kitchen, living room dock kayaks… It was amazing"