Hotel berdekatan Pusat Membeli-belah ETON Chagrin Blvd

"The staff was awesome, the bed was comfortable and the evening reception and breakfast was nice. It would have been nice if there were non pork options for breakfast"

"I think the only thing that was lacking was dietary options in the breakfast. Gluten allergies are very hard on the body. Having some gluten-free options that are clearly marked and individually wrapped, give accessibility options. They could be made available upon request if some items require refrigeration or freezing."

"The room appeared clean but it had ants. The bathroom floor was dirty."

"It was very nice."

"Sheets were very uncomfortable and well past time for replacement. The mattress was too soft and pillows lumpy. Breakfast was so so. The hotel was clean and adequate for a short stay. Staff was helpful"

"EXCELLENT CUSTOMER SERVICE!"

"We had reserved a king room with a pull out sofa, the room was prepaid. When we arrived we were told they only had a queen room even though we had RESERVED and prepaid. We were very disappointed! They did offer a free breakfast at the buffet and a drink from the bar. We were unable to use either. When they refreshed the towels the net day, they also refilled the coffee, but not the cups. A bit hard to make coffee without cups, they also didn’t replace the face wipes. So although I loved...

"Room was clean and ready for us for early check in."

"Everything was great"

"Our stay was pleasant. Our room was cleaned. The bed was comfortable. They always make sure we had clean towels. I will tell you the hair dryer was very sticky and head all kinds of black hair on it. I did wipe it down with a baby, wipe I had with us. To the amenities we aren’t we weren’t happy with were the food was not even subpar and the swimming pool we were able to use it one day but the last day we were there it was closed and there was no reason given so that was a disappointment. Other...

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"Decent place if you need to stay on east side. Stayed a few times over the years here. I like the gym and connecting free laundry room. Being a tide pod in a ziplock and then do laundry what you workout. Will stay at again."

"It wasn't my best stay. Property conditions outside were horrific. Inside the rooms was solid. But clearly needed some work. I didn't feel safe all night."

"Front desk was helpful and kind."

"Everything is good"

"Basic room and amenities, no frills. The smell of cleaning fluids or air purifiers is a bit overdone. Staff is always friendly."

"Room very clean and spacious, the parking is great. Breakfast is good. Staff is very nice and generous! Will definitely be staying here again!"

"Room was very clean, staff were a delight, breakfast tasted alright but it seems they were short staffed those days. Haven’t tried the hot tub or swimming pool, but they looked great. Probably would have used them if I stayed for a longer period of time."