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Reviews of HK-Hotel Düsseldorf City

HK-Hotel Düsseldorf City
Varnhagenstr. 37, Düsseldorf, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 246 reviews" "
Rating 8 - Good. 112 out of 246 reviews" "
Rating 6 - Okay. 41 out of 246 reviews" "
Rating 4 - Poor. 18 out of 246 reviews" "
Rating 2 - Terrible. 3 out of 246 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Benjamin

Stayed 1 night in Nov 2023

8/10 Good

Philippe kouadio

Stayed 2 nights in Nov 2023

8/10 Good

Janet

Stayed 1 night in Oct 2023

10/10 Excellent

Tamuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2023

4/10 Poor

God particls, WEST COVINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very far from Hbf also there is limited public transportation specialy on weeken big problem
Stayed 1 night in Sep 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Hussain

Stayed 1 night in Aug 2023

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle chambre et parking gratuit
Très joli hôtel ! Nous avons adoré cet hôtel, la chambre est jolie, propre et agréable avec les 2 grands fenêtres par lesquelles on vois la jolie cours. J'ai aussi apprécié les bouteilles d'eux d'accueil et le parking a été gratuit :) Il se trouvait dans un quartier résidentiel, donc pas de chose à visiter à pied. Mais c'était calme et reposant. C'est une bonne adresse pour voyager en Allemagne en voiture.
Stayed 1 night in Aug 2023

10/10 Excellent

Eduard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

André

Stayed 1 night in Apr 2023
Response from HK Hotel Düsseldorf City on 16 Apr 2023
Herzlichen Dank für Ihr positives Feedback.Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben, und würden uns freuen, Sie bald einmal wieder bei uns im Haus begrüßen zu dürfen.Viele Grüße, Ihr Team vom HK Hotel Düsseldorf City

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War ok
Zimmergröße OK inkl Badezimmer Frühstück etwas zu teuer Sehr nah zum Krankenhaus
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location. Very clean and comfortable rooms.
Stayed 1 night in Aug 2019
Response from HK Hotel Düsseldorf City on 17 Aug 2019
Dear Guest, thank you for your kind review. We hope we will see you in next time. Kind regards, HK Hotel Düsseldorf City.

8/10 Good

Uli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid about $55 for one night, which is a pretty good deal. The room was okay, nothing fancy, no fridge, tiny tv, and the carpet was a bit old and worn but otherwise the room was just fine for the price. They have a bar, which is nice, and the staff were friendly and helpful.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortably furnished and the staff are keen to assist when required, otherwise they stay discreetly in the background. My wife and I both enjoyed our brief stay and would recommend this hotel to anyone wishing to have a quiet, relaxing, stay. Should we return to Dusseldorf, then we will most definitely return to this hotel.
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Very expensive
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really in the city but good transport connection. Rooms are adequate, bathrooms are renovated and super clean! Small sauna on premises and included.
Stayed 3 nights in Feb 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service perfect stay
Stayed 1 night in Dec 2018

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Messe Hotel
Hotel was below par for a 4 star. Situated OK for local transport, the building was clean and well presented. The room, whilst also clean, did not have tea / coffee facilities nor even bottled water! That was unacceptable. It was supposed to be catering for the business and tourist traveller. The breakfast, on the other hand, was exceptionally good with a wide choice and friendly staff. I attended an exhibition at the Messe and it was within striking distance with good transport links. I honestly did not think it was a 4 star standard overall.
Stayed 1 night in Nov 2018

6/10 Okay

Jon, LONDON

Liked: Cleanliness, staff & service, room comfort
Building site
This is a good hotel which I have used before (2017) but at present (Aug 2018) it is a building site with lots of drilling sounds during the daytime and trip hazards on the stairs. Once it returns to normal - not soon, as it seems the whole first floor is being refurbished - it may be back to its previous high standards.
Stayed 5 nights in Aug 2018

6/10 Okay

Lady Hardy

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs refurbishment. Not 4 stars, maybe 2! Bathroom smells of sewage and the shower was old fashioned and dangerous. The shower head was at least 2.5 metres high and not auto temperature control so you had to fiddle with hot and cold taps with the hot tap so hot it burns your fingers. The water sprayed everywhere but on me and the hot water shot out of the front of shower head but cold water out of the back so quite dangerous! I found the bed very hard and there was no extra bedding like pillows or sheets. There was no coffee or tea making facility and not even a complementary bottle of mineral water! There were no bottles of handcream or shampoo in the bathrooom just a big soap dispenser on the wall. The bath was ridiculously high to climb into and had no non slip s safety coating. The hairdryer didn't work and every morning about 7-15 Simone started hammering on the wall in a nearby room or in the corridor so impossible to sleep late! The curtains don't fit the windows so at 5-15 when the sun rose, the room was full of light and so impossible to sleep. The reception staff were very polite and helpful. Especially Vanessa. I slept about 10 hours total over 4 nights!
Stayed 4 nights in May 2018
Response from Vanessa Krohn on 21 May 2018
Dear Guest, thank you for your time you took to write a review. It is a pity that we could not meet your expectations. Kind regards HK Hotel Düsseldorf City

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Augustine , Great Britain

Liked: Cleanliness, staff & service
Disliked: Room comfort
Quiet hotel with easy access to the city centre
I guess this is fine for business people just looking for a bed for 1/2 nights. It's clean & efficient but rather like a morgue. The reception staff were polite and helpful but not especially interactive of chatty. The bar was clean and business like but as dead as a cemetery and the sofas and benches in the bar were hard and unforgiving not really encouraging to stay and relax . The lift worked well and we never hadto wait long. Our room, on the first floor and was like a box, rather like a single room than a twin. It had an ensuite etc but rather small bath towels. The room Was very warm at all times and we had to have the window-doors open most of the time. When someone used the bathroom next door etc in the middle of he night, it was noisy and kept waking you up. The beds were OK - they had divan bases rather than the cheap wooden slats that hurt your back, but they were not over comfortable so we still had back ache every day- not ideal for a long weekend relaxing break! The room was typical of many large hotel chains, basic, functional and soulless. You wouldn't want to spend much time there except for sleeping. The bedding was good, sheets and duvet cover were very silky cotton and the pillows were soft and comfortable too. but no tea or coffee making facilities. a small bottle of mineral water provided daily with tiny water glasses drunk in 2 gulps. There were chocolates on arrival. A good continental breakfast with muesli, cheeses, fruit, meats, eggs, sausage etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

SUKBINDER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alexander Richard, Adelaide, Australia

Liked: Cleanliness
One Night Stopover
For a short stay the hotel was adequate, generally a hotel for business customers it was clean and for the price an affordable option close to downtown & the university especially if you need to park a car securely. Did not try breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very well located and it is only a few minutes away from the university. It is a simple hotel but it does the job if you are in town for just a few days

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daca, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel, great value and staff. Close to the tram stops to get into the heart of town, will more than likely go again

8/10 Good

pam, Kansas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel downtown, central location
good location, centrally located, small beds but I've been told that the beds are standard for germany. only thing I didn't like is I felt rushed in the mornings getting up and leaving room so they could clean room. Vacation, I wanted to sleep in, one day left room at noon, and they didn't clean room that day. housekeeping was always knocking on our door around 1030am or so checking to see if they could clean our room. other than that, pleasant stay for the most part. No restaurant or bar in this hotel, that would have been nice to have and breakfast bar in the morning is kind of expensive. like 9.5 euros.

10/10 Excellent

DocManhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all-round
Very impressed with this hotel and the service there - top-notch value for money, quiet neighbourhood near the University, nearby tram connections to the Hauptbahnhof and to the Old Town. I'd personally like them to add a fitness centre, but otherwise no complaints at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

er

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
This review probably won't be terribly helpful as I arrived around midnight, slept, and left at 9am! I was traveling alone, and the room was very comfortable, everything worked well. With such a late check-in, of course I encountered the night shift guy, and he wasn't quite rude, but definitely apathetic. The guy who was there for the morning shift was a real gentleman. We were talking for a few minutes at checkout and I told him I hadn't had a chance to try the chocolate when I was in Belgium the day before. He made a surprised face and ran to the back to give me some chocolate of his own. I declined, but will always remember that gesture.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay
The hotel was perfect for what we wanted. comfortable beds and clean room facilities, The bar was a bit expensive but that's to be expected. Tram stop to the old town just around the corner for 1.40 Euros each way to the Alstadt.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed whilst attending Drupa
The hotel is down as a four star but it barely reached three. Not ideal for business as you cant even get an iron to use. But I have to say it is functional and the 706 tram just around the corner gets you into two in 15-20 mins. For me it was a last minute deal so did the job (just).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CITY PARTNER HOTEL DUSSELDORF - quiet in the City
The staff is always very helpful. No smoking rooms available. No frigo bar in the rooms (!?). Breakfast very good. No restaurant available, but at 100 mts there is a good restaurant (Weise).

10/10 Excellent

Martin, Edinburgh, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Partner Hotel Dusseldorf - fantastic value
This hotel offers excellent value and I would definitely recommend to anyone visiting the city, and I would choose to stay here again the next time I visit. The hotel is geared towards the business traveller, but is also excellent for leisure. Although a little outside the centre of town, it's only about a 20 mintute walk to the centre, and there are plenty of trams. The area surrounding the hotel (near the university) is very pleasant, with plenty of good restaurants, shops, bakeries and bars. Rooms in the hotel are very clean with very comfortable beds. Rooms are a decent size, and facilities are all you would ever need. The staff are very helpful, knowledgeable and polite.

10/10 Excellent

Nathan, Gloucestershire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
We stayed just one night in this hotel, but we could have stayed much longer! The staff all spoke very good English. The room was very clean and modern, a few bulbs had gone but I'm sure if we mentioned this to reception it would have been fixed. The car parking is very secure and we were allowed to park our car there prior to check-in and come back to collect the evening after checking out. Just a short walk to the tram to take you to the centre. Overall a very nice hotel and very nice staff.

8/10 Good

Kevin, Hereford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
The staff are so helpful and friendly
The staff are so helpful and friendly and it is just next to the tram stop. The hotel offers FREE public transport anywhere in Dusseldorf when you buy a Welcome card. The welcome card is very helpful. This is a great hotel and it is a real privelege to stay here. Thank you all so much !

10/10 Excellent

Graham, Yelvertoft, Northamptonshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Stay
Duesseldorf is not a prime tourist attraction, but my main purpose in visiting was to try to improve my colloquial German. The City Partner hotel lies in a quiet suburb of Duesseldorf, which is well served by public transport (primarily a fast, efficient tram service). The hotel is modest, offering only bed and (as an extra) an "international" breakfast buffet. Neveretheless, it is modern, clean and well-maintained. Its rooms are divided into smoking and non-smoking, with a physical division between the areas in which each type lies. It has an all-day bar facility. The staff are unfailingly obliging (even courteously refraining from trying to override my hesitant German with their better spoken English). There is a quite wide selection of modest restaurants, takeaways, and shops in the hotel's vicinity. Altogether, it makes a pleasant base for a visit.

10/10 Excellent

S., Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Partner Hotell
This hotell is realy value for money, it´s not in the middle of city but it´s very convinient to go by tram to Alte Stadt and the Exhibition area. Tram station just a few meters from the hotell, e. g just around the corner.

10/10 Excellent

Alvise

Liked: Cleanliness, staff & service
a great hotel . Staff is very
a great hotel . Staff is very helpful. very quite place