City Hotel Düsseldorf

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Reviews

7.8 out of 10
Good
Close to Konigsallee and Düsseldorf Christmas Market, City Hotel Düsseldorf provides dry cleaning/laundry services, a bar and more. Guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A hotel room with a bed, two chairs, a desk with a vase of flowers, and a door.

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

A hotel room with two beds, a large mirror, and a wall-mounted light.

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Single Room

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Comfort Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

A hotel room with a large bed, two nightstands, and two wall-mounted lamps.

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
8.6 out of 10, Excellent, 662 reviews
The price is RM322
RM483 total
includes taxes & fees
29 Oct - 30 Oct
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About the area

Located in Stadtmitte neighbourhood, City Hotel Düsseldorf is connected to a shopping centre. Travellers who have shopping on the agenda can visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Visit our Düsseldorf travel guide
Map
Bismarckstr. 71-73, Düsseldorf, NW, 40210

What's nearby

  • A canal lined with trees and buildings.
    Konigsallee
    7 min walk - 0.7 km
  • A red brick theater with a large billboard advertising a show.
    Capitol Theater
    12 min walk - 1.1 km
  • A snow-covered Christmas tree with ornaments in front of a historic building with a clock tower.
    Düsseldorf Christmas Market
    16 min walk - 1.4 km
  • A statue of a man on a horse in front of a clock tower.
    Marktplatz
    16 min walk - 1.4 km
  • German Opera at River Rhein
    13 min walk - 1.1 km

Getting around

  • Ostrasse U-Bahn
    2 min walk
  • Düsseldorf Central Station
    5 min walk
  • Düsseldorf Intl. Airport (DUS)
    21 min drive

Restaurants

  • Brauerei Schumacher Stammhaus
    3 min walk
  • My Noodlehouse
    2 min walk
  • Kagaya
    1 min walk
  • COCO Coffee & Chocolate
    2 min walk
  • 小龙坎 杜塞尔多夫店 Xiaolongkan (Xiao Long Kan)
    2 min walk

About this property

City Hotel Düsseldorf

  • Hotel near Konigsallee
  • Close to Düsseldorf Christmas Market and Rhine Promenade, City Hotel Düsseldorf provides dry cleaning/laundry services, a bar and more. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), express check-out and tour/ticket information
    • A front desk safe, a 24-hour front desk and smoke-free property
    • A lift, multilingual staff and free newspapers
  • Room features
  • All 54 rooms include comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and free bottled water.
  • More amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 27.50 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 10 per day(177 ft away; open 24 hours)
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 27.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is City Hotel Düsseldorf pet-friendly?

No, pets are not allowed at this property.

What time is check-in at City Hotel Düsseldorf?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Hotel Düsseldorf?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is City Hotel Düsseldorf located?

Located in Stadtmitte, this hotel is within a 10-minute walk of Savoy Theater and Konigsallee. Düsseldorf Christmas Market and Rhine Promenade are also within 1 mile (2 km). Ostrasse U-Bahn is only a 2-minute walk and Charlottenstraße-Oststraße Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Hotel Düsseldorf Reviews

7.8

Good

8.4

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 135 reviews
Rating 8 - Good. 76 out of 135 reviews
Rating 6 - Okay. 28 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

op sehr zu empfehlen

der Aufenthalt war sehr sehr angenehm - die Mitarbeiter sehr freundlich und zuvorkommend - das zimmer war sehr geräumig und sehr sauber - es war alles perfekt
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Room comfort

City Hotel mit altem Charme und kleinen Schwächen

Nach anfänglichen Verwirrungen wegen einem Versuch vorab meine Kreditkarte zu testen (was nicht geht) und einer Androhung einer Stornierung.. vor Ort alles ok. Fahrkarten für den ÖPNV für beide Tage bekommen (bei einer Übernachtung). Zimmer ausreichend, Bad könnte moderner und sauberer sein. Die Zimmer sind recht hellhörig... dem Gespräch aus dem Nachbarzimmers bis gegen 2 Uhr konnten wir gut Folgen, .. wollte schon mitdiskutieren... Die Lage ist gut um Düsseldorf zu erkunden. Asiatische Sprachkenntnisse sind aber von Vorteil. Frühstück könnte umfangreicher sein, aber war ok. Auf den Kaffee mussten wir allerdings recht lange warten. Also für eine Nacht war es okay, wer Komfort und ein modernes Ambiente für einen längeren Aufenthalt sucht.. sollte ggf nach Alternativen sich umsehen.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
内装は綺麗。 シャワーが少し弱い
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Room wasn't made up on arrival, but it was no problem to change and find another room. Service was good. Bed really nice and big and the bathroom had both a shower and bath which was great. Great location.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

駅近だが夜の治安は今ひとつ。通りが暗く、薬物販売者等多数出没します。ホテルのある通りをよく確認する必要があります。朝食9€は割高な印象。コーヒーの種類がなく、駅構内を利用したほうがよさそうです。ホテルスタッフは皆親切でした。
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
室内はよかったが、ホテルの隣がクラブであったり飲食店のため。早朝も騒がしかった。 駅に近いため仕方ないとも言えるがうるさかった
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Helt innafor

Sentralt lite hotell med kort vei til togstasjon. Helt grei standard og grei frokost. Litt slitt bad, men rent og pent.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Liked: Staff & service
No air conditioner at the price charged one would expect a coffee or tea service in the room
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
客室は少し古さが目立つものの、しっかり掃除がされています。チェックイン時に宿泊中に使用できるデュせルドルフ周辺の公共交通機関乗り放題券をくれました。 ベッドの上にハリボーと耳栓が置いてあり、なんなんだろう?と思ったら夜中に近所から大きな歌声が響いてきました。耳栓をすれば気にせず寝る事が出来るくらいの騒音です。 朝食の準備が5時くらいからはじまるらしく、それくらいになると４階の客室まで匂いが漂ってきます。音と匂いに敏感な人は気になるかもしれません。 個人的には問題なく、リーズナブルで良いホテルだと思います。
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅近のホテル

地下鉄の駅に近く、またチェックイン時に市内の交通公共機関の乗り放題券をくれました。 部屋によってはバスタブがなかったりアメニティーがなかったりします。 また冷蔵庫はついていませんでしたが、1月だったので窓のそばに置いておくと冷えました。
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
アメニティが固形せっけんしかなかったので、残念でした。
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and conviction City hotel Dusseldorf During of the night noise outside
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

環境も朝食も満足

朝食は品数が多く、大満足でした。周囲にはスーパーマーケットもレストランも豊富で、環境もいい。ただ、非常口のなっている部屋だったので鍵の開け閉めに最初てこずりました。ロックの音も大きくびっくりしました。
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Riktigt trevligt hotel, personalen var riktigt trevliga och jag kommer att använda det igen på min nästa resa till Düsseldorf
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ich komme wieder

Ein einfaches Hotel in zentraler Lage
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

仕事場に近いホテル

前回利用した時と同じく、無駄のない適切なサービスで安心して利用出来ます。アメニティーとか多いわけではないですが、価格を考えたらコストパフォーマンスはとても優れていると思います。日経のお店が多い通りからも近く、近くにコンビニのようなKIOSK, パブなどもあるので食事なども困りません。
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to main station but a warm welcome

Old fashioned but well maintained and five minutes walk from Düsseldorf Central Station. The area is known as little Tokyo but if you don’t mind inner city it’s perfectly safe. No restaurant or bar but a good breakfast and good service
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Preis Leistung

Preis Leistung absolut in Ordnung und das Personal ist sehr freundlich und hilfsbereit.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

シャワーの排水口なんとかして欲しいなぁ

1. シャワー室の排水がダメ（設計から）。流れが悪く直ぐに水が溜まってしまう。これに気を使いながらのシャワーは面倒。 2. WIFIは時間帯で繋がり難いこともあったのも改善して欲しいです。 3. スタッフはフレンドリーで良いです。 4. 周辺環境ですが、街中のせいか夜中まで騒いでいる外の声が煩いときがありましたが、これはホテルの立地によるところですね。一長一短です。 シャワー排水の件が改善されると、良いです（煩いけど、立地は中央駅から近く、何かと便利です）。 ★ちなみの私は長期滞在でしたが、近くにコインランドリーありました！
Stayed 14 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização + conforto

Hotel muito bem localizado, perto da estação principal e perto de alguns pontos turísticos, cama confortável, quarto e banheiro espaçosos, café da manhã com bastante opções e pessoal atencioso.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good deal for the low price they charge

I booked this hotel because it was very cheap for the time and location: 70Euro for a weekend in July. So I was afraid it might not be as clean and comfort as I like. But guess what, everything was as I expected from a middle class hotel. Room was pretty new and very clean as well as the bathroom. Staff were fine and the breakfast was nice. The only problem is that therr are 2 bars adjacent to the hotel and you may hear some noise late at night. if your room faces the street.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt nära det mesta ...

Bra service och utmärkt frukost, lugnt område, Hissen var rätt liten så vi gick i trapporna.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located with great transport links

The Hotel Staff were very polite & offered every assistance, whilst outside the Hotel it was noisy in a morning & the evening, it is what we expected from a centralised hotel in the middle of Dusseldorf. The Breakfast was more than adequate, the rooms clean & the beds very comfortable, everything we needed for a short stay.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

日本人街に至近のリーズナブルなホテル

ただ泊まるだけ。。。という方に、大変便利でリーズナブルなホテルだと思います。オランダから車で行きましたが、隣にパブリックパーキングもあり助かりました。
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

便利な場所にある小ぎれいなホテルだが

小ぎれいで、清潔な感じのホテルで、駅からも近くスリッパも完備、日本系の食材も近くで買えるところはよい。　ただ、ホテルとしてランドリーサービスがなく、セーフティボックスもなし、50ユーロ⇒１０ユーロへの両替もしてもらえないなど、なんとなく気が利かない感じがする。