카드로 숙박요금 지불완료됐다고 예약확인서에 나와 있음에도 숙소 측에서는 그곳 현장에서 현금결재를 해야한다고 했습니다. 주인이 영어를 못한다면서 자신의 친구를 전화로 연결시켜 주어 통화하면서 주인이 호텔스닷컴 측에 전화확인하도록 전해달랬지만 주인은 영어를 못하니 예약을 취소하라 했습니다. 이미 예약당일이고 환불불가 상태였기에, 저녁 10시 무렵에 결국 리셉션에서 다시 360위안을 현금지불하고 영수증을 받았습니다. 호텔스닷컴에 예약할 당시 제 카드로 선지불했던 숙박비를 돌려받길 원합니다. 리셉션 위치 찾기도 어렵고, 12시 체크인 ...

The people who work here are nice (but don't speak English) but the property is not up to reasonable western tourist standards. Some rooms reek of smoke (we were next to a 4-bunk bed room with Chinese men chain smoking), there is no sound mitigation to the doors so you hear every elevator chime and ...

When I booked the hotel, the description of the location was incorrect. This needs to be corrected as the on-line description stated that the hotel was near the airport and the Mogao Caves, about seven kilometers from the city center. However, the hotel is actually in the city center. The breakfasts ...

The listing showed that free pick-up from the train station was offered, as it's very far away. The hotel didn't respond to my message with train arrival details and pick-up request -- probably because it was written in English -- but I was able to get a ride with one of the many other vehicles picking ...

呵，毫无体验可言，打电话给宾馆，他告诉我没有我的订单，这个软件真的可以，收了我钱又告诉我不能退，这事找客服都没用，客服电话根本打不通