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Reviews of Apartments Saint Mary

3 out of 5
Apartments Saint Mary
Od Kaštela 11, Dubrovnik

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 14 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Good location, friendly staff and value for money. Property is a little run down, but fine and area can be noisy opposite playground.
Stayed 3 nights in Apr 2024

2/10 Terrible

KIM

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Threadbare bath towels. ONE single sheet on a queen bed. No tea or coffee. Broken bathroom door and broken shower door. Noisy upstairs residents. TV didnt work owner then took remote. A fold up bed or couch dumped in corner of room. Broken drawer on wardrobe hanging out. Owner threatened to call police when we complained. We left after two nights and she wont refund any money. AVOID THIS DUMP.
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not that great...
First off, it was difficult to find and no-one had sent me the directions etc before we arrived. The company that I phoned only sent them to me after 40mins of searching, and then blamed me for not adding a phone number to the booking. I checked and I had added it... There are 141 steps up to it and they are steep... So bear that in mind. This is Dubrovnik though so it's not an issue, just to bear in mind. The room was ok. There were stains on the bed sheet, the hotplate was missing. I contacted the owner and they brought a new one the next day to us which was helpful. The shower head holder bit was loose so I had to tighten it with a butter knife so we could shower. The floor in the bathroom got incredibly wet after 1 short shower. The shower door kept coming off of the track at the bottom. The cleanliness was not there... There was a bit of mould on the walls... It was not that great if I'm honest and I can't really recommend it...
Stayed 2 nights in Aug 2023

6/10 Okay

Joanne

Good but with issues
The apartment was decent and the communication from the staff was great. We stayed in the Superior Stufio. The bed was comfy and there was a nice little kitchenette area to prepare food. And having air conditioning and free wifi as described was good. There are a few details that could be improved though - the windows don’t have shutters (except for the bathroom) and only a net curtain to pull across. Unfortunately the studio apartment is at ground level beside the kitchen window so it didn’t give us much privacy. When the lights are on at night inside the apartment people walking past can see right in and even see part of the bed. Plus when the sun rises at 4:30 am the room is flooded with light. This was a big negative point for us. Then some other smaller things like having access to a sink and washing liquid but not having a sponge or drying cloth provided is odd. Things that were available at all other apartments we stayed at during our two week vacation. And then the shower head in the bathroom wouldn’t stay in position. I had to go and buy a screwdriver on the second day and fix it myself so we were able to shower properly. It’s those small details that can have a big impact on your holiday. Also there is quite a lot of cobwebs and dead bugs all around the ceiling of the apartment. It could do with a slightly more thorough clean between guests.
Stayed 3 nights in Jun 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was in the old city so nuanced which I loved but hard to physically get to if you have any level of physical limitations .

4/10 Poor

Justine

Liked: Room comfort
Nice apartment & location; shame about the rest!
The room itself was comfortable enough and had what we needed for our short stay in Dubrovnik. Good location (if you're okay with a lot of stairs). The check-in process was very stressful, however. No one was there to greet us at our pre-arranged 2pm check-in time but there was a key in the door of one of the apartments. We didn't know if this was our room or not and we had a tour booked at 4pm that we'd already paid for. By the time we left at 3.30pm, the owner had still not arrived and their phone was switched off any time we tried to call. The company we were in communication with (while fast at replying) gave us the run around by saying the owner would be with us in 10-20 mins, which wasn't correct. Eventually, we said: "We're taking the key and going on our tour". We never met the owner or heard from them during our 2-night stay. When we were packing to check-out, we noticed a large group of ants underneath the dining table. Because of these issues, we sadly can't in good faith recommend this apartment on our travel blog or to our family and friends.
Ants underneath the dining table
Stayed 2 nights in Apr 2023

8/10 Good

Vivian J

Travelled with partner
Liked: Cleanliness
Property very clean, no shower curtain so bathroom floor became very wet and dangerous. As there is no reception it's difficult to make contact with owner if you have any issues
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stairs !
The apartment itself was fine. However nowhere in the description nor in the pictures sent for directions to the apartment does the traveler receive notice of the tremendous number of stairs to access the apartment. It looks like a ground floor apartment with a court yard- far from it. This should be noted for those with mobility barriers.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the owner was very nice. However, there were many many stairs to get to our place. Very difficult with luggage, and definitely not recommended for elderly!
Stayed 3 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern and in well presented. Enjoyed. The 138 steps to get there makes moving luggage difficult and would recommend carry On only for the older customers especially. Every one was helpful in our getting luggage to our apartment. No assistance available from owner though.
Stayed 4 nights in Oct 2019

8/10 Good

Acalex, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very friendly and helpful host. It’s on the southern wall so ALOT of stairs to contend with. Unfortunately the people upstairs were quite load into the night and very early morning.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as expected but there are to many steps (stairs like ten stories high ) to get to the apartment. Be careful if you travel with heavy luggage.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, good little kitchen, wonderful that there were some supplies provided (coffee, tea, soft drinks) , good shower, extremely friendly and helpful owner, lots of information available. Didn't use the TV so can't comment on that, quiet location.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice bed & kitchen suite, right in the Old Town and easy to walk to most places. Lots of stairs !
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent location and lovely welcome when we arrived.
Stayed 3 nights in Jul 2019

8/10 Good

Mimi

Liked: Cleanliness
Overall a good stay
The room was great and clean, but the bed was unfortunately quite bad. Also, when The Windows were closed, The apartment smelled Bad, which was however normal, since The House was very old. The host was very helpful and kind!
Stayed 3 nights in Aug 2023

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, room comfort
160 Stufen hochlaufen
Es wird nicht erwähnt, dass man ca. 160 Stufen hochlaufen musst. Unterkunft ganz ok.
Stayed 2 nights in Jun 2023

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, room comfort
160 Stufen hochlaufen
Es wird nicht erwähnt, dass man ca. 160 Stufen hochlaufen musst. Unterkunft ganz ok.
Stayed 2 nights in Jun 2023

10/10 Excellent

Shrihari Prakash

Travelled with family
Liked: Cleanliness, room comfort
Great Stay!!!
Apartment close to city center and walkable distance to all old town attractions. Please be mindful of the luggage you carry as one needs to climb many stairs to get to the apartment but that's how the old town of Dubrovnik is. Very well maintained apartments with several mindful accessories for ones use. Will surely recommend.
Stayed 2 nights in May 2023

8/10 Good

Anu

Liked: Cleanliness
Hyvä perusmajoitus monien portaiden päässä
Siisti majoitustila vanhan kaupungin laidalla monien portaiden päässä. Ei turisti- eikä baarialuetta, vaan ympärillä "aitoa elämää" lasten äänineen. Yöllä tosi rauhallista ja hiljaista. Huoneisto muuten ok, mutta jostain valui vettä kylpyhuoneen lattialle, joka oli koko ajan epämiellyttävän märkä. Lisäksi kujalta oli suora näkymä huoneemme wc-/suihkutilaan. Huoneessa oli ilmalämpöpumppu, mikä oli hyvä asia, ja huoneen varustelutaso oli riittävä.
Stayed 4 nights in Apr 2023

8/10 Good

Tanja

Liked: Cleanliness
Stayed 7 nights in May 2022

10/10 Excellent

Loreto

Travelled with group
Liked: Cleanliness, room comfort
Grata estadia
Hermoso lugar para ir la pieza super moderna con todo lo necesario nos encanto. Limpio, ordenado, cama cómoda.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Matthias, Munich, Germany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location inside of the city walls, comfy and clean apartment, free coffee/tea and sweets
Stayed 2 nights in Oct 2019

10/10 Excellent

Jaehee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 친절합니다. 필요한 조리도구가 잘 갖춰져 있고 편하게 잘 있는지 꼼꼼히 확인해주셔요. 위치는 계단을 꽤 많이 올라야 하는데 두브로브니크의 많은 숙소가 그런 걸로 알고 있어요. 후기가 없어 아쉬워 추천 후기 남깁니다!
Stayed 3 nights in Aug 2019