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Reviews of Arthaus Hotel

4 out of 5
Arthaus Hotel
Mercer Street Lower, Dublin

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 326 reviews" "
Rating 8 - Good. 68 out of 326 reviews" "
Rating 6 - Okay. 11 out of 326 reviews" "
Rating 4 - Poor. 3 out of 326 reviews" "
Rating 2 - Terrible. 1 out of 326 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with excellent shower. Attentive staff. Close to pubs and restaurants.
Stayed 4 nights in Apr 2024
Response from The Arthaus Team on 3 May 2024
Dear Matt,Thank you for the great review. We appreciate your high rating and lovely comments. Hoping to see you return here sometime soon.Best wishes,

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. We loved the location. As a tourist it was an easy walk to attractions, shopping and restaurants. Nice and clean. Staff very helpful.
Stayed 1 night in Apr 2024
Response from The Arthaus Team on 1 May 2024
Hi Janet, Thank you for the great review. We appreciate all the kind comments and the high rating. Best wishes,

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to be in the hustle and bustle of the city. Lots of restaurants/pub choices. No thrills, just a super comfy bed and mainly quiet night.
Stayed 1 night in Apr 2024
Response from The Arthaus Team on 1 May 2024
Hi Sharon, Thank you for your generous review! Kind regards,

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arthaus was perfect. It was located close to the busy area of Dublin, but not so close that it wasn’t quiet at night. The room was spacious and the bathroom was amazing. There was a small idiosyncrasy that was strange, in that you could only access the thermostat by calling the front desk. A minor inconvenience at a great hotel. I would absolutely stay here again.
Stayed 5 nights in Apr 2024
Response from The Arthaus Team on 1 May 2024
Hi Bradley, Thank you for your review. I am glad to hear that you enjoyed your stay despite the issues with the heating. We will take your feedback on board and hope to improve this in the future.Kind regards,

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night this past week. Hotel checked all the boxes for neccessities. Beds were super comfortable. It got a bit warm in the room in the middle of the night. Couldn’t lower the AC but just popped open the window and all was well. Great place and would stay here again
Stayed 1 night in Apr 2024
Response from The Arthaus Team on 1 May 2024
Hi Jason, Thank you for the great review! Glad you had a nice stay and hope to see you return to us again sometime. Best wishes,

10/10 Excellent

Digna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente staff, buena localización, muchas opciones de restaurantes,.
Stayed 2 nights in Apr 2024
Response from The Arthaus Team on 1 May 2024
Dear Digna, Thank you very much for your nice comments. We are delighted that you had a good experience staying with us and hope to welcome you back.

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable rooms but the carpets need to be cleaned throughout the hallways and rooms. Easy walk to everything and discounted parking
Stayed 5 nights in Apr 2024
Response from Stephen on 26 Apr 2024
Many thanks for taking the time to leave a review. We are currently awaiting a team to come and clean the carpets so when you hopefully return to stay in the future, this issue should be remedied. Kind regardsStephen

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Stephen on 26 Apr 2024
Thank you for your very kind review and we hope to welcome you back again in the future.Kind regardsStephen MooreGeneral Manager

10/10 Excellent

Michael, Bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and friendly. The room was quite nice.
Stayed 5 nights in Apr 2024
Response from Stephen on 13 Apr 2024
Thank you for your exellent rating and kind words.Stephen & the Arthaus team

10/10 Excellent

Tonia Lee

Travelled with family
We had a great stay! Perfect location for seeing Dublin’s most beloved sites. And the staff were accommodating and friendly.
Stayed 3 nights in Apr 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Tonia Lee, Thank you for the great review. Glad you had a nice stay and hope to see you return to us again sometime. Best wishes,

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stephen on 13 Apr 2024
Thank you for your excellent rating.Stephen & the Arthaus team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Trinity & Grafton Street. Convenient for walking the City & catching the bus tours.
Stayed 2 nights in Apr 2024
Response from The Arthaus Team on 9 Apr 2024
Thank you for taking the time to write this review, our team is delighted that you enjoyed your stay. Kind regards,

10/10 Excellent

Rosa, LOS ANGELES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Arthaus for one night in transit from Dublin back to the USA, and only had a few hours to walk around Dublin. I was able to see the Dublin Castle, Drury Street area with lots of shops and go to a great pub and restaurants on my one day - all close to Arthaus. Great location & very cute room.
Stayed 1 night in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Rosa, Thank you for the great review. We appreciate all the kind comments and the high rating. Best wishes,

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely friendly and the room was very comfortable. I would definitely stay again.
Stayed 1 night in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Carly, Thank you for the great review. Glad you had a nice stay and hope to see you return to us again sometime. Best wishes,

10/10 Excellent

Myla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Myla, Thank you for the high rating! We hope you enjoyed your stay. Best wishes,

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are quite small but it was very clean. Great location- close to everything but not in the middle of super busy areas which meant it was not too loud.
Stayed 3 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Thank you for taking the time to write this review, our team is delighted that you enjoyed your stay. Kind regards ,

10/10 Excellent

Ashtin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location!
Stayed 2 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Ashtin, Thank you for the great review. Glad you had a nice stay and hope to see you return to us again sometime. Best wishes,

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is art deco design, very friendly staff.
Stayed 2 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Colin, Thank you for the great review. Glad you had a nice stay and hope to see you return to us again sometime. Best wishes, The Arthaus Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff and very nice room.
Stayed 1 night in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Michael, Thank you for the great review. Glad you had a nice stay and hope to see you return to us again sometime. Best wishes,

8/10 Good

Raquelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some teenage kids playing kickball against the building (the ball hit my window on a couple of occasions) and no one did anything until i called down to say something at which time they called the police. About 15 minutes later the kids were gone. It is on a slightly busy street and is near student housing so there is street noise. The windows are very drafty
Stayed 1 night in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Thank you Raquelle for taking the time to leave your feedback, we hope you enjoyed your stay despite the issues mentioned above. Unfortunately situations outside of the hotel are beyond our control, however I am aware the team contacted the Gardaí for assistance. We hope you will return to Dublin again and have a much more enjoyable time the next time you visit. Kind Regards,

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Thank you for taking the time to write this review, our team is delighted that you enjoyed your stay. Kind regards,

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the hotel! Great location, comfortable beds, a lot of space. Would've liked to see a larger bathroom vanity with space for toiletries/makeup etc. Also needed a lot more hooks to hang towels on; there was one on the back of the bathroom door and that was it. With three people the towels can accumulate quickly. Would come again!
Stayed 2 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Kelsey, thank you for taking the time to write a review. We appreciate your words; we have taken your feedback into consideration and we will strive to improve. Thanks, Arthaus Hotel.

10/10 Excellent

Shane, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a boutique type hotel, centrally located and close to most major attractions. The rooms are small compared to regular north american hotel chains. Beautiful contemporary interior decor throughout including the rooms. Staff were very helpful, courteous and professional even permitted early check in at 8am at no charge after a long red eye flight from Toronto, Canada.
Stayed 2 nights in Mar 2024
Response from The Arthaus Team on 9 Apr 2024
Hi Shane, Thank you for the great review. Glad you had a nice stay and hope to see you return to us again sometime. Best wishes,

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Arthaus Team on 10 Mar 2024
Hi Mary, Thank you for the great review. Hope to see you return sometime!Best wishes,

8/10 Good

Shari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Feb 2024
Response from Arthaus Team on 5 Mar 2024
Hi Shari,Thank you for the review. We appreciate your kind comments and hope to see you return sometime soon.All the best,

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Arthaus Team on 5 Mar 2024
Hi Lisa,Thank you for the great review.Best wishes,

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well located for getting around Dublin. Everywhere was in walking distance, some places a 25-30min walk. Rooms very clean and serviced every day. Staff very helpful, kind and courteous. Nothing was too much trouble from bringing extra tea and coffee to room to ordering taxi to airport. Would highly recommend Arthaus Hotel to anyone visiting Dublin. Only served breakfast, no lunch or dinner available.
Stayed 3 nights in Feb 2024
Response from Arthaus Team on 1 Mar 2024
Hey Joanne,Thank you for the lovely review.We appreciate the nice comments, we love to hear of experiences like yours! Hope to see you return in the future sometime!Best wishes,

10/10 Excellent

Tom

First class rooms and staff.
Stayed 1 night in Feb 2024
Response from Arthaus Team on 1 Mar 2024
Hi Tom, Thank you for the lovely review. We appreciate your feedback and hope to see you return here someday soon!All the best,

10/10 Excellent

Deborah, Newbury Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient very walkable location. Cute and clean rooms. The staff at the Arthaus goes above and beyond. Arturo was especially awesome! Highly recommend this hotel!
Stayed 6 nights in Feb 2024
Response from Stephen on 29 Feb 2024
Hi DeborahThank you very much for such a nice review. I will be sure to pass on your kind words to the rest of the team, especially Arturo.Kind regardsstephen & the Arthaus team

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fairly unique and in a great location.
Response from Stephen on 19 Feb 2024
Hi SeanThank you so much for your kind review. We hope to welcome you back again in the future.kind regardsStephen and the Arthaus team

10/10 Excellent

James William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Just around the corner from Grafton Street. Very helpful staff. Lovely room. Would definitely stay again.
Stayed 3 nights in Feb 2024
Response from Stephen on 19 Feb 2024
Hi James WilliamThank you for your lovely review. I am delighted that you would return to stay with us again.Kind regardsStephen & the Arhaus team

10/10 Excellent

Nichola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anetta, Arturo, and Amari were all amazing and went above and beyond to make us feel welcome and ensured we had a wonderful experience at Arthaus.
Stayed 3 nights in Feb 2024
Response from Stephen on 15 Feb 2024
Hi Thank you for your very kind review. I am delighted we were able to make your stay so enjoyable. I will pass on your kind words to the team, especially Anetta, Arturo and Amari.kind regardsStephen MooreGeneral Manager

10/10 Excellent

sinead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating ands super friendly.
Stayed 1 night in Feb 2024
Response from Stephen on 15 Feb 2024
Hi Sineadthank you for your very kind review. We hope to welcome you back again in the future.Kind regardsStephen MooreGeneral Manager

10/10 Excellent

Willem

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff, friendly bar, close to Temple Bar and transit stops. Definitely would book again.
Stayed 1 night in Feb 2024
Response from Stephen on 15 Feb 2024
Hi WillemThank you for such a good review. I am delighted to hear that you would come back and stay with us again.Kind regardsStephen MooreGeneral Manager

10/10 Excellent

Monica, Santee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have is that I had to go back to the states and so could not stay longer at Arthaus Hotel! Everything was excellent. Their location is superb and has so much around to explore . The rooms were all unique, comfortable, and extremely clean. The art throughout the hotel was such a bonus. Even the elevators had a cool vibe! But most incredible was the staff! Each and every staff member, Amada, Louis, Mahmoud and the gentleman who brought late night cookies to my room (I’m sorry for have forgotten your name)….they were all remarkable, accommodating, and made it a point to remember my name and make me feel so comfortable. I cannot wait to go back to Dublin and I will never stay anywhere other than Arthaus. I will make sure to spread the word of this stylish, quaint and fantastic hotel!!!!!
Stayed 1 night in Jan 2024
Response from Stephen on 15 Feb 2024
Hi MonicaThank you for such a wonderful review. I am delighted to hear that we were able to make your stay so memorable. I will pass on your lovely and kind words to the team, especially Amada, Luis, Mahmoud and the mystery cookie delivery guy. Kind regardStephen MooreGeneral Manager

10/10 Excellent

Tugba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and comfortable, clean beds. Amazing showers!
Stayed 3 nights in Jan 2024
Response from Stephen on 22 Jan 2024
Thank you for a wonderful review. We hope that you will stay with us again in the future.kind regardsStephen MooreGeneral Manager

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a quick trip. The only reason why i give it a 4 is because the heat was off so i had to ask for them to turn it on and i had no idea where the bathroom light was
Stayed 1 night in Jan 2024
Response from Stephen on 22 Jan 2024
Hi DominiqueThank you for your review. I am glad to hear that you enjoyed your stay despite the issues with the heating and light. We will take your feedback on board and hope to improve this in the future.kind regardsStephen MooreGeneral Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Stephen on 22 Jan 2024
Thank you for such a wonderful rating.kind regardsStephen MooreGeneral Manager

6/10 Okay

Stephen Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Person in charge of breakfast should not be working in hospitality very rude and unfriendly.
Stayed 1 night in Jan 2024

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
I had the tiniest room. I couldn’t open flat my carryon baggage. They have other rooms that are bigger.
Response from Reception Manager on 15 Jan 2024
Thanks for your review. We do indeed have other type of rooms available, try to book next time one of our superior rooms. Kind regards,

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location to get around Dublin. The decor was also very
Stayed 2 nights in Jan 2024
Response from Reception Manager on 15 Jan 2024
Thank you so much for this great review. Our staff will be delighted to hear that you had such a nice experience. Kind regards, Arthaus Hotel

6/10 Okay

Fiona

Stayed 1 night in Jan 2024
Response from Reception Manager on 15 Jan 2024
Thanks for your review.

10/10 Excellent

Marc

Stayed 1 night in Dec 2023
Response from Arthaus Hotel on 28 Dec 2023
Thank you so much for this great review. Our staff will be delighted to hear that you had such a nice experience. Kind regards,

8/10 Good

Blaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Stephen on 19 Feb 2024
Hi BlaineThank you for your generous review.kind regardsStephen & the Arthaus team

10/10 Excellent

Robert K.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful newly renovated property. Lovely bar.
Response from Stephen on 15 Feb 2024
Hi Robert K.Thank you for your great review. We hope that we will see you here again in the future.Kind regardsStephen MooreGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Really nice and clean hotel in a great location within walking distance of lots of bars, restaurants and cafes. The room was a good size and very nicely furnished. It was ready for us to check-in early which is always a bonus. Staff were friendly and we can’t fault it!
Stayed 1 night in Dec 2023
Response from Hotel Management on 10 Dec 2023
Thank you for your good review Daniel! Our staff is very happy to hear that you enjoyed your stay with us. Kind regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stylish comfortable room
Stayed 3 nights in Dec 2023
Response from Hotel Management on 5 Dec 2023
Thank you for this great review.Our team will be delighted to hear that you had such a lovely experience.Hope to have you staying with us next time you visit Dublin.Kind regards.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was just great! Room was cold and couldn’t get it to turn on heat during day, seemed to be able to control thermostat at night, bed was comfortable, loved shower, bathroom nice, towels soft. Would have liked water glasses and washcloths, and street noise was pretty audible in room. Convenient to walking to much dining, shopping, pubs , st Stephens green, etc.
Stayed 3 nights in Nov 2023
Response from Arthaus Hotel on 18 Nov 2023
Thank you for your feedback.Kind regards.

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property! Highly recommend. Special thanks to the attentive staff. Special thanks to Mahmoud for being so kind. He is such a great asset to the hotel.
Stayed 3 nights in Nov 2023
Response from Arthaus Hotel on 15 Nov 2023
Thank you for this great review.Our team will be delighted to hear that you had such a lovely experience.Hope to have you staying with us next time you visit Dublin.Kind regards.

4/10 Poor

Lilya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a bad hotel, however room 307 in particular had an incredibly bad noise insulation, I could here anything from adjacent room
Stayed 3 nights in Nov 2023
Response from Arthaus Hotel on 13 Nov 2023
Thank you for your feedback.