View from room

Reviews of Wyndham Dubai Marina

4 out of 5
Wyndham Dubai Marina
Al Seba Street, P.O. Box 215373, Dubai

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 976 reviews" "
Rating 8 - Good. 327 out of 976 reviews" "
Rating 6 - Okay. 113 out of 976 reviews" "
Rating 4 - Poor. 45 out of 976 reviews" "
Rating 2 - Terrible. 28 out of 976 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness
Disliked: Property conditions & facilities
Tired property needs renovations
Stayed 4 nights in Apr 2024
Response from Bianca Virkus on 22 Apr 2024
Dear Jamie, thank you for sharing your much appreciated feedback. We are delighted to know that your overall stay was an enjoyable one. We have taken good note of your observations that impacted your experience and apologize for any inconvenience. We are striving for 100% guest satisfaction and your comments will guide us in making the necessary enhancements. We look forward to the opportunity to welcome you back for an outstanding stay.Best wishes

10/10 Excellent

Roksana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is steps away to the Marina. Restaurants are in walking distance. The Marina view from the balcony is incredible.
Stayed 2 nights in Apr 2024
Response from Bianca Virkus on 15 Apr 2024
Dear Roksana, thank you for your lovely feedback. It made our day to know that we succeeded in providing you a fabulous stay and we cannot wait to make your next visit just as positive.Best wishes

2/10 Terrible

Muna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Wyndham Dubai Marina on 31 Mar 2024
Dear Ms. Aboabdo,Thank you for taking the time to tell us about your experience at Wyndham Dubai Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate it if you could share your feedback to take the appropriate measures to address the problem and prevent any future occurrences. Best regardsWyndham Dubai Marina

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive to any questions prior to our stay. Friendly staff throughout the length of stay.
Stayed 2 nights in Mar 2024
Response from Bianca Virkus on 29 Mar 2024
Dear Emily,Thank you for your glowing review! It is wonderful to know that you had a fantastic time and that our efforts have paid off. We look forward to hosting you again on your next trip.Best wishes,Bianca Virkus

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Bianca Virkus on 27 Mar 2024
Dear Mohammed,Thank you for sharing your positive experience. Your satisfaction is our top priority, we cannot wait to have you back for another incredible stay.Best wishes,Bianca Virkus

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Bianca on 15 Apr 2024
Dear jessica, thank you so much for the perfect rating and your kind words. We truly appreciate you taking the time out to share your experience with us. We hope to see you soon to provide you with another memorable experience. Best wishes

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Marina at night is priceless. Get the room with balcony, you will thank me later.
Stayed 7 nights in Jan 2024
Response from Bianca Virkus on 26 Mar 2024
Dear Sayed,Thank you for your lovely feedback. We are thrilled that you had a memorable stay, and we look forward to providing you with another exceptional experience.Best wishes,Bianca Virkus

10/10 Excellent

Jacqueline Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were wonderful we had a great time! Can’t wait to return 😃
Stayed 5 nights in Mar 2024
Response from Bianca Virkus on 26 Mar 2024
Dear Jacqueline Emma,We are thrilled to read about your perfect stay. Thank you for staying with us! We hope to be once again your top-of-mind choice when visiting Dubai. Best wishes,Bianca Virkus

8/10 Good

Adnan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Decent property. Room was a bit dates, but it's in a good neighborhood. Staff is great, very helpful and courteous. The metro station is about 15 mins away which was our main mode of transportation.
Stayed 4 nights in Jan 2024
Response from Bianca Virkus on 27 Mar 2024
Dear Adnan, thank you for taking the time to share your experience with us. We are glad to hear about the positive aspects of your stay and regret that we did not hit the mark in all areas. We hope to get the opportunity to provide you with a memorable stay in the future. Best regards.

10/10 Excellent

malathi, flowermound

Travelled with partner
Liked: Staff & service, amenities
Satish at the counter was extremely helpful
Stayed 3 nights in Feb 2024
Response from Bianca Virkus on 26 Mar 2024
Dear Malathi,Thank you for your kind words, we appreciate your feedback. We are thrilled to hear that Satish provided exceptional service during your stay. We will ensure that he is recognized for making your visit truly special. We look forward to welcoming you back for another fabulous experience.Best wishes,Bianca Virkus

8/10 Good

Hirsa

Stayed 7 nights in Feb 2024
Response from Bianca Virkus on 29 Mar 2024
Dear Hirsa,Thank you for sharing your positive experience. Your satisfaction is our top priority, we cannot wait to have you back for another great stay.Best wishes,Bianca Virkus

10/10 Excellent

richard

Stayed 6 nights in Jan 2024
Response from Bianca Virkus on 26 Mar 2024
Dear richard,Thank you for sharing your positive experience. Your satisfaction is our top priority, we cannot wait to have you back for another incredible stay.Best wishes,Bianca Virkus General Manager

10/10 Excellent

Kieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 6 nights in Feb 2024
Response from Bianca Virkus on 26 Mar 2024
Dear Kieu,We are thrilled to read about your perfect stay. Thank you for staying with us! We hope to be once again your top-of-mind choice when visiting Dubai. Best wishes,Bianca Virkus

10/10 Excellent

Marlene de Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, all the employees were friendly and attentive. The hotel has a good location. My room was simple and beautiful. The only thing I didn't like was my view, it was just factories and a lot of noise, but the windows seemed sound proof. Breakfast was good, but it needs more healthy food and more varieties of fruits.
Stayed 1 night in Jan 2024
Response from Bianca Virkus on 27 Mar 2024
Dear Marlene de Jesus, thank you for sharing your experience. It is a pleasure to receive positive feedback. On the other hand, we have taken note of your constructive comments and will review them in detail to ensure we do better next time. We appreciate your feedback and hope to get the chance to welcome you back soon.Best wishes

4/10 Poor

Meriem

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The check in took too long, always lines, need more counters
Stayed 3 nights in Feb 2024
Response from Bianca Virkus on 26 Mar 2024
Dear Meriem,Thank you for your valuable comments, we genuinely appreciate your feedback and the chance to address the areas that fell short. We apologize for the inconveniences you encountered and are committed to taking the necessary steps to prevent similar situations from occurring in the future. We would be grateful for the opportunity to regain your trust and welcome you back. Best wishes,Bianca Virkus

10/10 Excellent

AURELIE

Liked: Staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024
Response from Bianca Virkus on 26 Mar 2024
Dear AURELIE,Thank you so much for the perfect rating and your kind words. We truly appreciate you taking the time out to share your experience with us. We hope to see you soon to provide you with another memorable experience.Best wishes,Bianca Virkus

10/10 Excellent

sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and over the level. They knilew it was my birthday and showed up with a surprise cake in that day. Such a great geature. Amazing customer service. Keep it up.
Stayed 5 nights in Jan 2024
Response from Bianca Virkus on 27 Mar 2024
Dear Sandeep, thank you very much for spending your special occasion with us, we are very happy to know that we succeeded in making it memorable. We look forward to seeing you soon. Best wishes.

6/10 Okay

Mobena

Travelled with family
Liked: Staff & service
Stayed 6 nights in Jan 2024

6/10 Okay

Ramiro

Travelled with family
Esta bien. No hay que esperar nada muy especial. El desayuno es realmente malo.
Stayed 2 nights in Jan 2024

8/10 Good

Deryk, New Taipei City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. My booking was messed up and I do not know if it was the hotel or Expedia's fault, but the hotel did give me a suite, but not the one I had booked. The suite was OK, but I thought, a bit dated. No toothbrush or hand soap provided in the bathroom, (only liquid soaps and conditioner from dispensers ). The TV had only Arab channels. The shower door leaked and the TV broke. Both were fixed amazingly fast by very nice staff, who were fast and effective). The shower door continued to leak over the bathroom floor all the time we were there. Breakfast was very good, with a buffet and with an option to order menu items, such as Eggs Benedict. The Club lounge and the food provided was just OK, though the Club staff were excellent. The location is within a 15 minute walk of the Dubai Marina, but about a 30 minute taxi ride to the Dubai Mall and a lot of the attractions downtown The most outstanding feature of this property were the staff and the service.
Stayed 7 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but poor check in
The room we were checked in to was not the room we had booked, it took nearly 8 hours to resolve and continuous chasing up to make sure we received the correct room.
Stayed 4 nights in Jan 2024

2/10 Terrible

Guy

Stayed 1 night in Jan 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Mohamed, Tuscaloosa

Stayed 2 nights in Jan 2024

2/10 Terrible

Evelina Sara

Stayed 9 nights in Dec 2023

10/10 Excellent

Sajid

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Radhouan

Stayed 4 nights in Dec 2023

10/10 Excellent

Gregory

Stayed 4 nights in Dec 2023

4/10 Poor

FELIKS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend
Disappointed. Small room with poor air-conditioning, poor cleaning. Long time waiting for elevators. Breakfast is overcrowded.
Stayed 4 nights in Dec 2023

10/10 Excellent

Blanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Keidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff at the reception were great. I arrived before checking hoping for a early check-in but the room was not ready. However, i had an upgrade and the view from the room to the marina was amazing. Breakfast is included and it was delicious.
Response from Bianca Virkus on 27 Mar 2024
Dear Keidy, thank you for sharing your much appreciated feedback. We are delighted to know that your overall stay was an enjoyable one. We have taken good note of your observations that impacted your experience and apologize for any inconvenience. We are striving for 100% guest satisfaction and your comments will guide us in making the necessary enhancements. We look forward to the opportunity to welcome you back for an outstanding stay.

2/10 Terrible

Youssef

Stayed 1 night in Nov 2023

4/10 Poor

Ehab

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not recommended
Not clean and furniture's old also prices very greatly
Stayed 5 nights in Nov 2023

6/10 Okay

Haseen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom wasn’t clean and the shower was no good because water was always on the bathroom floor because no shower curtain. It was dangerous to slip on it.
Stayed 7 nights in Nov 2023

10/10 Excellent

Aleksandra

Stayed 8 nights in Nov 2023

6/10 Okay

Keith

Stayed 4 nights in Nov 2023

6/10 Okay

james

Business traveller
Liked: Staff & service
Noisy roads
Stayed 1 night in Nov 2023

10/10 Excellent

Ediz

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception person was so kind, and helped us a lot for the room. (Thank you Joriz!) The place is near to the Bluewaters, it is needed to walk 20-30 min to go to Dubai Eye. you can go marina and run around. Breakfast is well enough and longer than regular breakfast timing in other hotels.
Stayed 2 nights in Nov 2023

10/10 Excellent

Charity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, but I think they get rewarded or penalized based on reviews so it was sometimes annoying how many times staff would approach you to ask for feedback when you are in the middle of a conversation or meal but that would be my only complaint.
Stayed 4 nights in Nov 2023

10/10 Excellent

james

Business traveller
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Nov 2023

8/10 Good

Zaeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a week here from a recommendation from a friend. Couldnt really fault the hotel at all. Situated a 10 mins walk from JBR where there are plenty of restaurants and things to do and the beach which is always a winner. Cross the road you could access the marina for a nice stroll and some restaurants too. Outside the hotel there was a mini mart open 24/7 which was nust a bonus. The staff were so welcoming and always asked how i was doing. I always asked how they were and gave them a fist bump. Check in process was easy apart from the lady was really softly spoken which was abut difficult to hear after a night flight and not feeling the best. The room itself was really cool. Had a suite with a good size living area and then bedroom was good size with plenty of storage. Bathroom was nice and clean. House keeping was really good. Only thing let it down was the pool. Couldnt get no sun as there are buildings either side. All in all a really nice hotel in i think one of the best areas. Would stay again for sure
Stayed 7 nights in Nov 2023

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professional Breakfast were really good
Stayed 5 nights in Nov 2023

10/10 Excellent

Yefim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Very good service and friendly staff .
Stayed 3 nights in Nov 2023

8/10 Good

Mrs Sarabjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Natalie

Stayed 9 nights in Nov 2023

10/10 Excellent

Khadijah l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Beach and Mall. Walkable to restaurants..stores and beach
Stayed 6 nights in Oct 2023

6/10 Okay

Carleen

Travelled with partner
Liked: Staff & service
Location was good can walk down to the Marina mall and beach.
Stayed 3 nights in Oct 2023

10/10 Excellent

fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best and most helpful. It was not personal experienxe, but it was consistent during my stay with different area. That is something unique in this hotel and as afrequent flyer it was the best.
Stayed 3 nights in Oct 2023