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West Hotel

1.0 star property
Travelers gather for the manager's reception in smoke-free surroundings, with helpful staff offering luggage storage and tour assistance all day.

Choose dates to view prices

West Hotel offers genuine hospitality steps from the Gold Souk. Guests warm by the lobby fireplace or catch up over coffee in common areas. Free WiFi connects everyone throughout the property, making it easy to share photos or plan the next day's adventures.

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is RM269
RM337 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Premium bedding, desk, soundproofing, free WiFi

Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Premium bedding
Private bathroom
Bidet
Hairdryer
Daily housekeeping
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Premium bedding, desk, soundproofing, free WiFi

Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Premium bedding, desk, soundproofing, free WiFi

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Premium bedding, desk, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Deira, a neighbourhood in Dubai, West Hotel is near the airport and near a metro station. Gold Souk and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Dubai Garden Glow and Museum of the Future are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Dubai travel guide
Map
Naif Road, Naif, Deira, Opposite Naif Park, Dubai, 1039

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Naif Souq
    9 min walk - 0.8 km
  • Spacious but crowded Starbucks coffee shop at Al Ghurair Centre
    Al Ghurair Centre
    9 min walk - 0.8 km
  • Gold Souk which includes shopping
    Gold Souk
    17 min walk - 1.4 km
  • Fish Roundabout
    9 min walk - 0.8 km
  • Deira Twin Towers Shopping Centre
    12 min walk - 1.0 km

Getting around

  • Baniyas Square Station
    8 min walk
  • Dubai (DXB-Dubai Intl.)
    17 min drive

Restaurants

  • Mumbai Haji Ali
    6 min walk
  • McDonald's
    4 min walk
  • Karachi Darbar Deira
    6 min walk
  • Visitor's Restaurant
    7 min walk
  • Weidao China Hot Pot & Bbq
    8 min walk

About this property

West Hotel

Hotel near Gold Souk
Take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at West Hotel. In addition to a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, tour/ticket information and coffee/tea in reception
  • A front desk safe, luggage storage and a TV in reception
  • A lift and smoke-free property
Room features
All 69 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Fridges, daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 1:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Couples who are from different nationalities are required to present proof of marriage at check-in when sharing a room.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 7.00 for the first bedroom per night, and increases by AED 7.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

West Hotel Dubai
West Hotel
West Dubai
West Hotel Hotel
West Hotel Dubai
West Hotel Hotel Dubai

Frequently asked questions

Is West Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at West Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at West Hotel on 18 Mar 2026 start from RM269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at West Hotel?

This hotel doesn't offer parking.

What time is check-in at West Hotel?

Check-in start time: 1:00 PM; check-in end time: 1:30 PM. After-hours check-in is not available.

What time is check-out at West Hotel?

Checkout is at noon.

Where is West Hotel located?

Located in Deira, this hotel is within 1 mi (2 km) of Naif Souq and Gold Souk. Dubai Creek is 1.8 mi (2.9 km) away. Baniyas Square Station is 8 minutes by foot and Gold Souq Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

West Hotel Reviews

4.8

4.8

Cleanliness

5.2

Location

5.2

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 108 reviews
Rating 8 - Good. 15 out of 108 reviews
Rating 6 - Okay. 21 out of 108 reviews
Rating 4 - Poor. 12 out of 108 reviews
Rating 2 - Terrible. 47 out of 108 reviews

Reviews

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes you go cheap you reap, other times you go cheap, and you weep. $60 a night should offer a decent bed at least and although I did sleep well, it was certainly not because of the room or bed. So, unless you want a breakfast feast of cockroaches, an obligatory cold shower (despite constant complaints, it never got better), a room decorated by a blind man, and no table light because they could not find a bulb, then this is the place for you. The one saving grace is that really cheap Indian cafes and restaurants surround the hotel. The residents offer you the opportunity to research southern India without actually going there, plus you can get a taxi anytime by just using the parking place scam across the road, where you can do a deal for an unemployed driver to take you anywhere at cut price. Insured? I never got an answer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for everything
Stayed 1 night in Sep 2022

6/10 Okay

James

Old and dated
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for tow days but I lefted after 12 hours of staying I can't be there any more.

4/10 Poor

Getnet

No cleaning,No water, bad smiling
Stayed 3 nights in Jan 2025

2/10 Terrible

Sayyed

Disliked: Cleanliness, property conditions & facilities
Terribly smelly
Stayed 2 nights in Jan 2024

2/10 Terrible

MUKESH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Not Helpfull All Rooms Are Dirty Smelly
Stayed 1 night in Mar 2024

2/10 Terrible

Abdul Aziz

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, noisy, cockroaches, dirty blanket, no towel

2/10 Terrible

Munir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very bad, I don’t advise anyone. The actual room not like the pictures. The reception girl was not caring about the clients even I asked her to order taxi for me she refused.
Stayed 2 nights in Feb 2023

2/10 Terrible

Muzaffar

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Alles nicht gut und alles Photo alte. Nur einmal neu gemacht aber wieder gar nicht renoviert oder Farbe oder neue Möbel gar nicht.
Stayed 9 nights in Nov 2024

2/10 Terrible

Mannawar Sehreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en av de verste hotellene jeg har vært i. Hotel var ingenting som de beskrev, uhøffelig personalet, veldig skitten, og var ikke hyggenisk. Vi hadde betalt for 8 netter måtte finne oss et ny hotel etter 4-5 timer ved opphold. Anbefales ikke
Stayed 8 nights in Oct 2023

2/10 Terrible

Lobna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at this place it was a nightmare, charging triple the price , treating you very bad
Stayed 5 nights in Mar 2022

2/10 Terrible

Mustafa

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, not secured, old and bad furniture, bugs in the bathroom, not good for anyone
Stayed 1 night in Jan 2022

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay after booking, paying and showing up. Was in awful part of city did not feel safe
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good experience. Maybe would be a little better if someone from the hotel replied to my questions before check-in...
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

just normal
Stayed 1 night in Nov 2021

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than poor

It's more than a poor facility, however hotels.com charge more than walk in instead.This hotel doesn't even have basic needs like water, tea or kattle for water warm. Wash design badly, moreover its old enough. I will never recommend this and even hotels.com I paid 233 at hotels.com but I seen some walk in with 200.
Stayed 1 night in Nov 2021

2/10 Terrible

Rahim Rafee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst experience with West Hotel,
Stayed 15 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service

Underwhelming

Eh, I mean, there isn't too much good or bad to say about this hotel, it's super basic and worth its cheap price. My own experience was made worse by the fact that I didn't choose to pay online and since I checked in very late in the night (as I informed them right away of, never got a reply stating it'd be an issue), my room was given away to someone else. I slept on a couch at the reception and the next morning I was given the first room available, which was like half as large as what my booking said, and I was charged for the full price including the night I spent on the couch (for which someone else had already paid for...). Jokes on you, I'm not coming back. Friendly staff though. Just be warned: paying online will make your life simpler, as they can't just randomly give away your room to someone else if you already paid for it.
Stayed 8 nights in Oct 2021

8/10 Good

Isa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good service

Front desk let me check in early in the summer heat, jet legged. which was greatly appreciated. Otherwise, as far as star ratings, it is accurately rated. Maybe more suited for developing nation travelers who are doing business in Diera area. Diera area may not be for everyone.
Stayed 3 nights in Aug 2021

8/10 Good

Hannu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hieno sijainti, kaipaisi päivitystä, meluisa.

Hotelli sijaitsee erinomaisella paikalla ja sisutukseltaan "paikallishenkinen" huoneeni oli pieni mutta kaikki tarvittava löytyi. Henkilö kunta oli erittäin ystävällistä. Tilat kaipaisivat päivitystä, tapetointi ym. Riittävän hyvä Wi-Fi. Ainoa todellinen ongelma oli, että samassa kerroksessa majoituuin iso Arabi perhe/suku lukuisine lapsineen yht. noin 20-30h, jotka pitivät hotellin käytävää olohuoneenaan ja leikkitilanaan eli meteli alkoi klo 06,00, keskipäivälä oli hiljasta mutta show alkoi taas klo klo 22 ja päättyi valsta 0.1,00. Eikä hotellin henkilökunta puuttunut mitenkään asiaan. Kun tähän lisää vielä, että hotellin käytäovet ovat hyvin ohuet niin häriö oli huomattava. En tiedä oliko tämä tilapäistä vai hotellin normikäytäntö. Mikäli edellä kuvattua ongelmaa ei olisi ollut olisin ollut erittäin tyytyväinen.
Stayed 3 nights in Jan 2019

2/10 Terrible

Simon, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot pot for me to boil drinking water,I needed to buy many bottles of water for drinking. Air conditioner was not good, I felt hot in the room.
Stayed 4 nights in Jun 2018

6/10 Okay

Nina

Disliked: Cleanliness, room comfort
Для одной ночи после аэропорта сойдет. На дольше бы не осталась. Была холодная вода в душе.
Stayed 1 night in Mar 2018

8/10 Good

Agnessa, Sofia, Bulgaria

Liked: Staff & service, room comfort
Disliked: Cleanliness

Budget hotel, 10 min. from metro - good location

Cosy hotel, the furniture is old, the bedding - excellent. Gentle staff. Recommendation - improve the cleanliness during the stay. Excellent for budget staying.
Stayed 7 nights in Feb 2018