Pantai

Ulasan tentang The First Collection Business Bay

The First Collection Business Bay
Al Amal St, Dubai, Dubai

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 116 daripada 197 ulasan" "
Penilaian 8 - Baik. 45 daripada 197 ulasan" "
Penilaian 6 - Boleh diterima. 24 daripada 197 ulasan" "
Penilaian 4 - Lemah. 6 daripada 197 ulasan" "
Penilaian 2 - Teruk. 6 daripada 197 ulasan" "

9.2/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Ramon, Calgary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Customer service is excellent. Cleanliness and immediate response on issue is really great
Menginap 4 malam pada Mei 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 17 Mei 2024
Dear Ramon,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service to be excellent and that we were able to respond quickly to any issues you encountered.We strive to provide exceptional service and ensure a clean and comfortable environment for all our guests. Your feedback lets us know we're on the right track.Once again thank you for staying with us and we will wait for your soonest come back.

10/10 Cemerlang

Alejandro

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Special mention Mr Karim at front desk he was super attentive and very helpful.
Menginap 6 malam pada Mei 2024
Respons daripada GM pada 16 Mei 2024
Dear Alejandro,Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially happy to hear that you found Mr. Karim at the front desk to be attentive and helpful. We'll be sure to pass on your kind words to him.Thank you again for choosing us, and we hope to welcome you back soon.Sincerely,Greg MosesCluster General Manager

8/10 Baik

Maha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Lovely staff
Menginap 7 malam pada Mei 2024
Respons daripada Greg pada 14 Mei 2024
Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

6/10 Boleh diterima

Wissam

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Generally it’s very good, however I was not happy at all when I had to pay extra fees because I checked in earlier and the room was ready! I never had to pay any fees for early check in at any hotel before. Their excuse was that “it’s busy time!” What does this have to do with paying additional fees when the room is ready for check in???!!!
Menginap 2 malam pada Mei 2024
Respons daripada GM pada 16 Mei 2024
Dear Wissam,Thank you for taking the time to leave a review. We're glad you enjoyed your stay overall.We understand your frustration regarding the early check-in fee, especially when the room was already prepared. We apologize for any inconvenience this caused.Early check-in is a valuable service we offer when possible, particularly during busy seasons. It allows us to prioritize thorough cleaning and preparation of the room for departing guests before welcoming new arrivals at our standard check-in time of 3 pm.While we aim to accommodate early check-in requests free of charge whenever possible, during peak times, this may incur a fee to ensure a smooth transition for all our guests. This fee helps us maintain our cleaning standards and provide the best possible experience for everyone.We appreciate your feedback and will consider how to better communicate our early check-in policy in the future.We hope to welcome you back again soon!Kind Regards,Greg MosesCluster General manager

10/10 Cemerlang

Neetu

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Perfect
Menginap 8 malam pada Apr 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 9 Mei 2024
Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 Cemerlang

Mark

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One if the super professional stuff and everything was amazing
Menginap 9 malam pada Apr 2024
Respons daripada GM pada 5 Mei 2024
Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 Boleh diterima

Joyce

Sukakan: Kakitangan & perkhidmatan
Menginap 6 malam pada Mac 2024
Respons daripada GM pada 5 Mei 2024
Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 Cemerlang

Claus-Peter

Sukakan: Keadaan hartanah & kemudahan
Leider relativ schlechte Anbindung an den öffentlichen Nahverkehr
Menginap 7 malam pada Apr 2024
Respons daripada Greg Moses pada 28 Apr 2024
Dear Claus-Peter,Thank you for taking the time to review your recent stay. We sincerely apologize for the inconvenience caused by the limited public transport connections near the hotel. We understand the importance of convenient access to public transportation, and we are constantly exploring options to improve accessibility for our guests.As well kindly note that we offer complimentary shuttle service to different locations for the convenience of our valued guests.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Kind Regards,Greg MosesCluster Hotel Manager

10/10 Cemerlang

Atixhe

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect location
Menginap 1 malam pada Apr 2024
Respons daripada Greg Moses pada 27 Apr 2024
Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

8/10 Baik

Jackelyn

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had a nice experience even those too much construction around and the view is almost that Construction
Menginap 14 malam pada Apr 2024
Respons daripada Greg Moses pada 24 Apr 2024
Dear Jackelyn,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

Liliana

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was very accommodating they had great restaurants. I wish I had the opportunity to use there services with partnering hotel for the many pools
Menginap 4 malam pada Apr 2024
Respons daripada Greg Moses pada 24 Apr 2024
Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

Jorge

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Just the USB conections
Menginap 6 malam pada Apr 2024
Respons daripada GM pada 22 Apr 2024
Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

6/10 Boleh diterima

Babor

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The gym was to small, big dislike
Menginap 7 malam pada Apr 2024
Respons daripada GM pada 22 Apr 2024
Dear Babor,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

8/10 Baik

Mirela

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice place quite
Menginap 5 malam pada Mac 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 15 Apr 2024
Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 Cemerlang

Tien, Düsseldorf

Sukakan: Kebersihan
Menginap 6 malam pada Apr 2024
Respons daripada GM pada 11 Apr 2024
Dear Tien,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.We can't wait to welcome you back soon,Kind Regards,Greg MosesCluster General Manager

6/10 Boleh diterima

Muhammed Burak, Freiburg im Breisgau

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Es gab in unserem Stock ein Feueralarm und das Personal hat nicht reagiert weil es anscheinend kein echtes Alarm war. Unser gesamter Stock stand unten am Sammelpunkt und hat gewartet. Leider wurden wir nicht aufgenommen sehr unprofessional vom Personal.
Menginap 6 malam pada Apr 2024
Respons daripada GM pada 10 Apr 2024
Dear Muhammed Burak,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We do apologize for any inconvenience caused, your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

10/10 Cemerlang

Marija

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
this was the best hotel i ever been, the service and the people at this hotel was so so cute and friendly, 10/10 allways the best!
Menginap 7 malam pada Apr 2024
Respons daripada GM pada 10 Apr 2024
Dear Marija,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Warm regards, Greg Moses Cluster General Manager

10/10 Cemerlang

Cady

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
consiglio
Menginap 5 malam pada Mac 2024
Respons daripada GM pada 8 Apr 2024
Dear Cady.Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 Boleh diterima

Hysri

Sukakan: Kebersihan, kakitangan & perkhidmatan
Ist okay aber nicht für Dubai
Menginap 5 malam pada Mac 2024
Respons daripada Greg pada 5 Apr 2024
Dear Hysri,Firstly, thank you for taking the time to share your review. Listening to our guest feedback allows us to enhance our services and facilities. Please accept my sincere apologies for any inconvenience you experienced during your recent stay with us. I have passed your valuable comments to the relevant department heads for you to look over and take action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Greg MosesCluster Hotel Manager

6/10 Boleh diterima

Ematies

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Not kids friendly
Menginap 13 malam pada Mac 2024
Respons daripada Greg Moses pada 3 Apr 2024
Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 Cemerlang

Mark

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good quality accommodation. Great breakfast and evening buffet dinners. Very clean (thanks, Aisha, for cleaning my room thoroughly!). Nice pool (although some tiles on the bottom missing so should be replace). Lovely outdoor breakfast area. Really enjoyed my stay!
Menginap 7 malam pada Feb 2024
Respons daripada Greg Moses pada 31 Mac 2024
Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

Emsi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything was perfect!
Menginap 9 malam pada Mac 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 29 Mac 2024
Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

6/10 Boleh diterima

Frozan van de

Het ontbijt was niet goed en waardig voor een hotel met 4 a 5 sterren in Dubai.
Menginap 6 malam pada Mac 2024
Respons daripada Greg Moses pada 27 Mac 2024
Dear Frozan van de,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 Cemerlang

Charbel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Mac 2024
Respons daripada Greg pada 26 Mac 2024
Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

10/10 Cemerlang

Sofia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Αlles so weit so gut. Bin für dieses geld was ich ausgegegen habe zufrieden. Habe nur für 100€ ein Upgrade gemacht. Ansonsten habe ich nichts in anpruch vom service genommen.
Menginap 6 malam pada Mac 2024
Respons daripada Greg Moses pada 24 Mac 2024
Dear Sofia,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

Rebeca

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked this place
Menginap 10 malam pada Feb 2024
Respons daripada Greg Moses pada 19 Mac 2024
Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

10/10 Cemerlang

Elin

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I really like the rooms/ balcony, pool outside so you can suntanning. The staff is really service minded and really kind. Breakfast is good also!!
Menginap 5 malam pada Mac 2024
Respons daripada Greg Moses pada 17 Mac 2024
Dear Elin,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.Warm regards,Greg MosesCluster Hotel Manager

8/10 Baik

Taranvir

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel is relatively new, it’s situated in good location with only a 10 min drive to downtown (Burj Khalifa & Dubai Mall). The rooms are spacious and well cleaned. There is a lot of building work around this hotel which gets noisy when next to the pool. There isn’t a wow factor for the hotel, but for the price point it was fine. The breakfast is just normal, again with no wow factor, but the staff are amazing! Jane at reception was great, she really looked after us, and I’d like to thank her personally for complaining for a later check out on our behalf! Thanks Jane!!
Menginap 5 malam pada Mac 2024
Respons daripada Greg pada 16 Mac 2024
Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

10/10 Cemerlang

Alison

Menginap 4 malam pada Mac 2024
Respons daripada Greg Moses pada 5 Apr 2024
Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

Sonali

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed with my family for 3 days in this hotel and my stay was amazing. We booked an executive suite and the view from the room was amazing. Hotel service and pool area was very nice.We also enjoyed great food in this hotel.
Menginap 1 malam pada Mac 2024
Respons daripada Greg pada 14 Mac 2024
Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

8/10 Baik

Irina

Menginap 4 malam pada Mac 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 2 Apr 2024
Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

10/10 Cemerlang

WOO HYUNK

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
좋은호텔~~
Menginap 4 malam pada Feb 2024
Respons daripada GM pada 8 Mac 2024
Dear WOO,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 Baik

Caroline

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Feb 2024
Respons daripada GM pada 3 Mac 2024
Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 Cemerlang

Victoria

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I liked the hotel, breakfast was good with plenty of choices but the BEST of everything is the staff. Kudos for the person who assisted me at the check in (I am sorry I do not have his name), and special thanks for Asfand, the wonderful guy that did my check out.
Menginap 3 malam pada Feb 2024
Respons daripada GM pada 26 Feb 2024
Dear Victoria,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that the breakfast and the staff services met your expectations.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

8/10 Baik

Herbert

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Allover Great. F&B like breakfast needs to be better organized!
Menginap 3 malam pada Feb 2024
Respons daripada GM pada 26 Feb 2024
Dear Herbert,Thank you for your recent visit and for taking the time to review your stay at the first collection business bay. We are so pleased to hear that your overall experience was great.We take pride in attending to our guests’ needs the best possible ways and welcome any new opportunity to improve our services. Your Reviews give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We hope to welcome you back soon at our hotel.Kind Regards,Greg MosesCluster General Manager

10/10 Cemerlang

lama

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing service very friendly and helpful safe
Menginap 3 malam pada Feb 2024
Respons daripada GM pada 22 Feb 2024
Dear lama,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind regards,Greg Moses,Cluster General Manager

10/10 Cemerlang

Hamila

Menginap 6 malam pada Feb 2024
Respons daripada Greg Moses pada 20 Mac 2024
Dear Hamila,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

Günther

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Feb 2024
Respons daripada GM pada 19 Feb 2024
Dear Gunther,Thank you for choosing to stay with us and for giving us a high rating.We are so blessed to know that the hotel met your expectations and looking forward to your next visit. Kind Regards,Greg MosesCluster General Manager

8/10 Baik

Kaori

Sukakan: Kebersihan, kakitangan & perkhidmatan
特に豪華でもオシャレでもありませんが必要十分なホテルです。3泊しましたが特に不満はありません。 ビジネスベイに位置するといっても街の中心から少し外れた感じで周りにレストランなどあまりないようでした。 窓からの景色は遠くに幹線道路が見えるだけですが騒音などはなく静かで落ち着けました。 設備はシャワーの金具が外れたり洗面台の水栓が開かなかったりしましたが大きな問題はありませんでした。 無料の飲料水が1泊ごとに1リットル位のビンで置いてありました。 ベッドは固さやシーツ、枕など快適でした。 フロント受付の方やベーカリーのスタッフなど皆んな感じが良かったです。
Menginap 3 malam pada Feb 2024
Respons daripada Greg Moses pada 21 Feb 2024
Dear Kaori,Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

GURPAL SINGH

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Feb 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 18 Feb 2024
Dear Gurpal Singh,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.

10/10 Cemerlang

Lewis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Couples Trip to the city!
We really enjoy our stay at First Collection Business Bay, our second time to Dubai and knew we would save a bit of money by staying a little further out and this hotel was still within the proximity of downtown Dubai and a short taxi ride into the mall too.
Menginap 2 malam pada Feb 2024
Respons daripada GM pada 17 Feb 2024
Dear Lewis,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that you have enjoyed your recent stay at our hotel, we aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 Cemerlang

Elsa

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Feb 2024
Respons daripada Kind Regards, Greg Moses Cluster General Manager pada 18 Feb 2024
Dear Elsa,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your honest review. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver memorable experiences to all our guests.

10/10 Cemerlang

Nedim

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Alles war bestens!!
Menginap 6 malam pada Feb 2024
Respons daripada GM pada 15 Feb 2024
Dear Nedim,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 Baik

Sanjeev

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was very supportive and accommodative but just the location seems far away and need to rely on cab. The Business bay has lots of construction on-going and that's something not good in short term as this area is developing. Overall hotel is value for money for family tourism or even business.
Menginap 4 malam pada Feb 2024
Respons daripada Greg Moses pada 16 Feb 2024
Dear Sanjeev,Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 Cemerlang

MIRMOSTAFA

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was an amazing experience , the staff were so respectful and every thing was great. Thanks for everything
Menginap 3 malam pada Feb 2024
Respons daripada Greg Moses pada 11 Feb 2024
Dear Mirmostafa,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback .Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

4/10 Lemah

Magued

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The hotel is very clean. Rooms are really nice. Most of the staff is friendly. Here are the negative issues: 1) pillows are not comfortable. 2) during the check-in, I asked the lady for a room at a higher floor since she gave me a room in the fifth floor. She said that I had a very good room. The room was very noisy because it is in front of a bridge. Sound isolation is terrible. 3) on the check-in day, I arrived early at 10:30 AM. They said that the room was available. However, if I want the room before 12:00, I must pay 200 dirhams!! which is equivalent to €50. I argued with the lady and her manager that I’ve never seen something like that in any hotel in the world. However, they insisted on not giving me the room. These people are only oriented to making money. They don’t care about customer satisfaction. 3) I gave them a shirt for dry cleaning at the laundry. I I was going to forget about this shirt. Luckily 48 hours later I remembered before leaving. I called them three times to deliver the shirt. They sent it when I asked, why didn’t you deliver it the same day as per normal standards. The guy told me that they should deliver it when I am in the room because they need to charge me Instantly for it. This is also a very rare and special and annoying situation. They chose how this hotel deals with its customers. 4) breakfast offers a big variety of food. Unfortunately mostly low quality. Check cold cuts and juice (horrible). I would never ever go again to this hotel.
Menginap 5 malam pada Feb 2024
Respons daripada Greg Moses pada 11 Feb 2024
Dear Magued,Thank you for candid review. We thank you for the time sharing your experience.Foremost, we are delighted to hear your recommendations about the nice rooms and friendliness of our staff. On the other hand, I’m sorry to hear that you were not fully pleased with the overall experience. Rest assured that your valuable comments have been passed to the relevant department heads for review and action.Sincerely,Greg MosesCluster Hotel Manager

10/10 Cemerlang

Naomi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent Hotel Stay
We were pleased with our accommodations at The First Collection Business Bay. Our room was lovely and staff members were friendly and helpful. We’ll select this property again for our next visit to Dubai. 😊
Menginap 6 malam pada Jan 2024
Respons daripada Greg Moses pada 11 Feb 2024
Dear Naomi,It makes me proud to hear how well you were taken care of during the stay and I am happy to hear that you were impressed with the team’s friendly good services.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster Hotel Manager

8/10 Baik

Mohammed

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
3 Nights Business Trip
Menginap 3 malam pada Feb 2024
Respons daripada Greg Moses pada 11 Feb 2024
Dear Mohammed,Thank you for your time to rate us.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster Hotel Manager

10/10 Cemerlang

Mark

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Respons daripada GM pada 9 Feb 2024
Dear Mark,Thank you for your review and for selecting the First Collection Hotel Dubai, Business Bay.We are looking forward to your next visit.Kind Regards,Greg MosesCluster General Manager

10/10 Cemerlang

Martin

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Jan 2024
Respons daripada GM pada 7 Feb 2024
Dear Martin,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesGeneral Manager