Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of The Apartments Dubai World Trade Centre

3 out of 5
The Apartments Dubai World Trade Centre
Sheikh Zayed Road, P.O. Box 9229, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 133 out of 403 reviews" "
Rating 8 - Good. 146 out of 403 reviews" "
Rating 6 - Okay. 63 out of 403 reviews" "
Rating 4 - Poor. 31 out of 403 reviews" "
Rating 2 - Terrible. 30 out of 403 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melisa

Liked: Cleanliness
Stayed 7 nights in Nov 2023

4/10 Poor

Manuela

Disliked: Staff & service, room comfort
Not so good. The service in the front desk was not kind , the staff in the building passing thru you and blocking the elevator , the bed really uncomfortable , lots of dust
Stayed 2 nights in Oct 2023
Response from The Apartments team. on 28 Nov 2023
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Regards, The Apartments Team

10/10 Excellent

Stephen

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
WTC Easy Access hotel
Would stay here again, all good. Sensible parking, well equipped room
Stayed 2 nights in Oct 2023
Response from The Apartments team. on 28 Nov 2023
We’re so glad you had a good experience. Regards, The Apartments Team.

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room. Sliding glass door hard to close. Smelt like paint. Good location with lots of restaurants and metro access. Good staff, addressed our minor problems quickly. Pool cocktail was decent but very expensive.
Stayed 2 nights in Sep 2023
Response from The Apartments team. on 28 Nov 2023
We appreciate your kind words. Thank you for sharing your review with us and the community. Regards, The Apartments Team.

6/10 Okay

haytham

Business traveller
Disliked: Staff & service, property conditions & facilities
Not bad
Regular apartment with old furniture service was bad. You should call the roof service to do everything. Call Saul when I was sleeping the cleaner knock the door three times when I’m putting don’t disturb sign on the door and he wake me up. The rate of this apartment not more than 1 1/2 star. the location is great but the rate is little bit expensive if you compare it with other hotel with better service and Less location
Stayed 3 nights in Sep 2023
Response from The Apartments team. on 28 Nov 2023
We apologies that our service unsatisfactory and did not meet your expectations. Regards, The Apartments Team.

8/10 Good

Paula W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STay
The stay was good. I did notice no one at Security Desk ever greeted anyone coming into reception, only front desk would. I would speak and greet the Security every day then they would speak. Sometimes it would take long time for elevators as 1 was broken. Its situated with supermarket,pharmacy, salons etc every thing is right there which is convenient. You never have to leave this area everything is there
Stayed 3 nights in Aug 2023
Response from The Apartments team. on 28 Nov 2023
We appreciate your kind words. Thank you for sharing your review with us and the community. Regards, The Apartments Team

10/10 Excellent

Shahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three star apartment with five star service
Stayed 8 nights in Aug 2023
Response from The Apartments team. on 28 Nov 2023
This review made our day! Regards, The Apartments Team.

10/10 Excellent

hunaid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good experience
very friendly staff and clean hotel.
Stayed 8 nights in Jul 2023
Response from The Apartments team on 28 Nov 2023
Thank you so much for taking the time to leave us this amazing review. Regards, The Apartments Team.

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive experience
Excellent service and great location.
Stayed 8 nights in Jul 2023
Response from The Apartments team. on 28 Nov 2023
We’re so glad you had a good experience. This review made our day! Regards, The Apartments Team.

8/10 Good

Fatema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023

10/10 Excellent

Stephen, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in May 2023

10/10 Excellent

Stephen, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 5 nights in Jun 2023
Response from The Apartments Team on 5 Jul 2023
We appreciate your kind words. Thank you for sharing your review with us and the community.Regards,The Apartments Team

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Khadija

Stayed 14 nights in Jun 2023

10/10 Excellent

Stephen, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and easy fascilities.
Stayed 12 nights in May 2023
Response from The Apartments Team on 5 Jul 2023
We appreciate your kind words. Thank you for sharing your review with us and the community.Regards,The Apartments Team

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for the price
Very convenient location right next to the monorail. The rooms are quite old but functional. The bedroom window is inexplicable tiny so the room is dingy. The balcony has no table or chairs and the lounge has a small sofa with no cushions. TV not clear but has a couple of English channels. The kitchen is well catered for with big fridge/freezer, and everything u need to cook. The lifts were a pain. Only 2 working and REALLY slow to come. Also used by staff so obviously no service lift for them which is crazy. Excellent fitness facilities. Really 5* for that!
Stayed 3 nights in May 2023
Response from The Apartments Team on 5 Jul 2023
We appreciate your kind words. Thank you for sharing your review with us and the community.Regards,The Apartments Team

8/10 Good

Seth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet isn't great but there's plenty of places to get food nearby. My only complaint is that the Apartments make up three separate buildings in a row making it a decent walk to the pool and exercise facility.
Stayed 7 nights in Apr 2023
Response from The Apartments team. on 28 Nov 2023
Thank you for letting us know about this. Your feedback helps us get better. Regards, The apartments team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

RAJNI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Feb 2023
Response from The Apartments Team on 3 Apr 2023
Thank you so much for taking the time to leave us this amazing review.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient. Staff were friendly and helpful.
Stayed 7 nights in Feb 2022
Response from Nazz on 14 Mar 2022
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

montey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The best place if attending a trade show in Dubai. All of the staff are kind and professional.
Stayed 7 nights in Jan 2022
Response from Nazz on 1 Feb 2022
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Neha

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 11 nights in Dec 2021
Response from Nazz on 29 Dec 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

4/10 Poor

Hussain

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Nazer on 14 Dec 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Virgilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Nice, clean place. Very convenient as it's next to a metro station and the World Trade Center.
Stayed 5 nights in Oct 2021
Response from Nazer on 1 Nov 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Fancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Nazz on 25 Aug 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Fantastic location
Stayed 3 nights in Jul 2021
Response from Nazz on 25 Aug 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2021
Response from Nazer on 25 Aug 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

2/10 Terrible

Zainub

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No COVID precautions
Not very clean . They have me the same room I stayed in the last time . No sanitizing stations . Too many people using lift . No social distancing
Stayed 1 night in Jun 2021
Response from Nazer on 3 Jul 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location for DWTC
Very comfortable apartments and steps away from the the World Trade Centre. Staff are professional and friendly.
Stayed 6 nights in Jun 2021
Response from Nazer on 30 Jun 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Ninad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Nazer on 19 May 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Nazer on 1 May 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

6/10 Okay

Faheem

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021
Response from Nazz on 21 Jan 2021
Thanks for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

MOHAMMED, London

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This budget hotel is in a great location. wonderful service. Greatly enjoyed my stay at this hotel. Will always recommend
Stayed 7 nights in Dec 2020
Response from Nazer on 30 Dec 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

4/10 Poor

Khaled

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old not value for money
3 star at this rate was overpriced, room was having very old fridge making a lot of noise , central ac can’t control the temperature, bed was uncomfortable
Stayed 1 night in Dec 2020
Response from Nazer on 20 Dec 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2020
Response from Nazer on 13 Dec 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

10/10 Excellent

Wadah

Travelled with family
Stayed 1 night in Dec 2020
Response from Nazer on 6 Dec 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

10/10 Excellent

Ihab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price offered
Location was superb, easy transport to the airport with nearby facilities. Staff was helpful and the room was clean and comfortable. I’d definitely visit again
Stayed 3 nights in Nov 2020
Response from Nazer on 8 Nov 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

2/10 Terrible

Jurmeth

Disliked: Staff & service
Beware! Do not opt for breakfast!
There were two options available when booking the room, (i) just the room and (ii) room with breakfast included. The price differential was double, i.e., cost of breakfast was the same as the room cost. Which was fine - so we opted for option (ii). Upon checking in, we were informed that the hotel does not serve breakfast, and we were also not provided a refund for the “breakfast” that we paid for.
Stayed 5 nights in Oct 2020
Response from Nazz on 26 Oct 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Nazz on 25 Oct 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Nazz on 6 Oct 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

10/10 Excellent

Niveen, Egypt

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
An awesome place with great hospitality. It is in the centre of dubai which allows you to take the metro and access to any place you wish.
Stayed 5 nights in Sep 2020
Response from Nazz on 14 Sept 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better

4/10 Poor

Sayed

Liked: Room comfort
Disliked: Staff & service
Stayed 5 nights in Jun 2020
Response from Nazz on 4 Jul 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Amit nalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on center premises
I usually stay for the exhibition. Its like staying at the exhibition center, less than a minute and you are in the exhibition center.
Stayed 3 nights in Mar 2020
Response from Nazz on 16 Mar 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Imteyaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Nazz on 16 Mar 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Kim Carlos John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I went to Dubai on 2 days transit... i stayed in this hotel and I was upgraded to a bigger room. Thank you. This apartment is great, close to metro and shops. Very central. I hope you can facilitate taxi services next time.
Stayed 2 nights in Dec 2019
Response from Nazer on 7 Jan 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

2/10 Terrible

Babina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nazz on 4 Jan 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Service is excellent and staff are very polite and always ready to help.
Stayed 2 nights in Dec 2019
Response from Nazz on 4 Jan 2020
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Srood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Nazz on 28 Dec 2019
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

8/10 Good

Eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Nazz on 25 Dec 2019
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Absolutely love the stay... Amazing location n view of the burj fountain n music... Interior deco is beautiful
Stayed 1 night in Dec 2019
Response from Nazz on 21 Dec 2019
Thank you for staying with us. We appreciate your feedback and providing us an opportunity to serve you better.