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Reviews of Sun City International Hotel

2 out of 5
Sun City International Hotel
Al Fahidi Street, Dubai

Reviews

5.6
Rating 10 - Excellent. 5 out of 59 reviews" "
Rating 8 - Good. 14 out of 59 reviews" "
Rating 6 - Okay. 16 out of 59 reviews" "
Rating 4 - Poor. 12 out of 59 reviews" "
Rating 2 - Terrible. 12 out of 59 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
Stayed 4 nights in Feb 2020

2/10 Terrible

ONeil

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in room and washroom. Taps leaking. mold at many places in the room. Very small washroom. TV does not work. Location is excellent
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
I love the location of the hotel. But the rooms where too small and I found a roach in my room. No hot water
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019

2/10 Terrible

S, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a two star hotel, but the hotel doesn’t deserve even a star. Very disappointing - I wouldn’t recommend.
Stayed 2 nights in Jan 2019

6/10 Okay

Luid

Liked: Staff & service
Stayed 6 nights in Nov 2018

4/10 Poor

Sravan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

RAJASEKAR, THANJAVUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice location and the budget hotel provides all facilities. Good for Indians as it is in the Menna Bajar and variety of indian restaurants around this hotel.
Stayed 1 night in Oct 2018
Response from Avijit Dan on 29 Oct 2018
Thank you Mr. Raj Shekar for your kind feed back .

8/10 Good

Abul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Sep 2018
Response from Avijit Dan on 8 Oct 2018
Thank you So Much For Your Kind Feed Back.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 9 nights in Jul 2018
Response from Avijit D Dan on 14 Aug 2018
Thank you So Much for your Kind Feed Back .

8/10 Good

HARISHCHANDRA

Liked: Staff & service, property conditions & facilities, room comfort
Only bathroom was smailing badly rest everythings was good
Response from Avijit on 11 Apr 2018
Thank you so much for your Kind Feed back . We Will take an Immediate Action On it.

8/10 Good

ANURAG

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Kishor

Stayed 3 nights in Feb 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

4/10 Poor

SAURABH

Staff is rude
Front desk manager is not cooperative and very rude. He don’t care for Indians specially. I will not recommend the hotel for any indian
Stayed 4 nights in Jan 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self .

2/10 Terrible

Siphal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of my first really dirty , ugly, unprofessionally dirty in every thing for this hotel, i ever experience including all the SERVICE
Stayed 2 nights in Jan 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Muzaffar, islamabad-Pakistan

Liked: Cleanliness, property conditions & facilities, room comfort
For the money value it's reasonaable
Convenient location. Front desk and Cleaning staff cooperative but a tall Indian fellow in the security staff is a corrupt one who takes commission from taxi drivers who are called in at the expense of guests.
Stayed 6 nights in Dec 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

American Guest, Brooklyn, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches were found on my hotel floor and upon calling the staff a worker came and removed it with his bare hands.
Stayed 1 night in Dec 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

ARUN KARTHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except complimentary breakfast to be imp
The location, accessibility and all was good but there is one main issue. The complimentary breakfast is not good and they should offer people staying with some better food.
Stayed 1 night in Nov 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

4/10 Poor

Mali, norway

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
bad ventilation
Some one was smoking in another room, the smoke was all over my room from ventilation system.
Stayed 2 nights in Sep 2017
Response from SUNCITY on 7 Nov 2017
THANK YOU

4/10 Poor

lela, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to almost everything
It's not what I was expecting on their website photos. The staff were excellent. Very close lost of shops
Stayed 7 nights in Sep 2017
Response from SUNCITY on 15 Dec 2017
THANK YOU

10/10 Excellent

Elizabeth, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect position with great air con
Location in Bur Dubai was perfect for visiting historical area, museum and souk and crossing the creek on the Abra. The staff were so helpful that they let us into our room early when we got off a very early flight. Tour desk efficient. Great place to stay in Dubai.
Dubai Creek is the Centre of the old area and right near Sun City
Desert safari organized by your desk was the best
Atlantis The Palm was only a $25 taxi trip or a $3 train ride away.
Stayed 3 nights in Jul 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Christophe, Fribourg, Switzerland

Liked: Staff & service, property conditions & facilities
Hotel close to bus, mall, Dubai Creek, small shops
Everything was available, room a little bit too hot (36 degrees). TV programs not enough international, mainly India, Pakistan.
Dubai museum from room window
Dubai museum
Big mall
Dubai Creek
Stayed 2 nights in Jul 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel. Just in front of Dubai museum.
Good experience. We reached around 2.30 in the morning. The staff were polite. Location is good. Breakfast OK.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

4/10 Poor

ash

Disliked: Cleanliness, property conditions & facilities, room comfort
basic hotel in center of town
I was advised on arrival , that i have no reservation , despite me giving a copy , after that i was given a room then i was told no breakfast , which was included in confirmation , then the staff agrred to give me breakfast as well , which not much of my liking , room was clean
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

oday

Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

10/10 Excellent

ABHISHEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Hotel located in main bazaar rooms also neat and clean...but breakfast serve not hot pls solve this problem & all over is value for money and hotel staff behaviour aslo good
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room,especially the bathroom.Poor breakfast.
Dirty room,especially the bathroom.Poor breakfast.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Muhammad Rizwan

Liked: Cleanliness, property conditions & facilities
Convenient and clean Hotel.
Was very nice for given price,Hotel location also very good, Metro station not for away @ also accessible of Market and restaurants.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Vipin Vasudev

Liked: Cleanliness, staff & service, room comfort
Budget Hotel
Hotel was located in the heart of the City, Old Dubai Area
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Adel M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and crntral
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

irfan, ir

Liked: Cleanliness, room comfort
Location makes the hotel best place to stay
Very convenient location and that makes the makes the hotel best place to sta
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel
I booked this hotel with the breakfast buffet at Expedia, but the management did not honor the breakfast. They ripped me off for the breakfast charges.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Syam Kumar

Liked: Staff & service
Convenient
Good Stay for Solo Travellers
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

2/10 Terrible

Vijeth, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average Hotel & Hotels.com booking experience
The hotel service is also poor, the staff is absolutely cold and indifferent behavior. I'm not sure was it because i was an Indian....Breakfast was average. But one most important feedback, while booking this hotel via Hotels.com the fare showed, AED122, and there was no information that taxes would be extra. Once I gave all my card details and made the payment , the prices jacked up to AED 145.8 and they only mentioned that as separate tourism fee of AED 10 will be charged. This I found totally unwarranted and felt like being cheated. Also the Hotel staff was not keen in welcoming people who have booked via online.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Seby, S

Hotel opposite museum
Hotel is very near to museum. We can do shopping nearby. Many restaurants and pubs.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Tope, Lagos, Nigeria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fair hotel
I did not look forward to breakfast offered by the hotel.Stay for 10days and always ate bread as my only familiar food. Int'l should be removed from the name, it is Indian based.
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

2/10 Terrible

YOUNG JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
이런 호텔은 처음 숙박 해봄
서비스도 별로 불친절 조식은 먹을게없음 주변은 너무 지저분함
Stayed 9 nights in Mar 2019

10/10 Excellent

monica

Liked: Staff & service, property conditions & facilities, room comfort
Response from Avijit on 18 Jun 2018
Thank you So Much for your valuable feed back

4/10 Poor

Hidetoshi

Disliked: Staff & service, room comfort
Response from Avijit on 18 Jun 2018
Thank you So much for your valuable Feed back

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Cheap is what you give and get
For cheap money you get a room that might be acceptable though I must say that the hygene and cleaning level needs to be better if I ever again should take place at this hotel, definitely!
Stayed 5 nights in Jan 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self .

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Karmean kuntoinen homeläjä!
Menin hotelliin ainoastaan yhdestä syystä, koska jäin koneesta ja halusin halvimman mahdollisen yöpymisen keskellä sesonkiaikaa. Sisään- ja uloskirjautuminen olivat ainoita positiivisia asioita. Hotellin henkilökunta oli miellyttävä. Hekään eivät puitteiden mitään mahda kuitenkaan. Huoneessa olivat kaikki seinät homeessa. Suihkusta ei tullut kuin kylmää vettä, mikä on ollut lähes päinvastoin kaikilla Dubain matkoillani kun kylmää vettä ei ole tullut millään. Ilmastointi oli säädetty rapsakkaan 17 asteeseen, joten se ainakin on tehokas. Huoneessa on lisäksi jääkaappi. Lähialueella on mm. Dubain Museo sekä Al Fahidi linnoitus. Metrolle kävelee alle 10 minuutissa. Tästä ei paljon kymppiä enempää kannata maksaa yötä kohti!
Stayed 1 night in Jan 2018
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

2/10 Terrible

Driss

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Muy mal
Muy mal para ese presió
Stayed 4 nights in Dec 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

6/10 Okay

Max Power, Dubai

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ceep Alkohol but no women allowed
The hotel staff was very frindly. The Alkohol is ceaper there than in many Otter Hotels. But no women allowed in the room.
Stayed 7 nights in Aug 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

4/10 Poor

Henna, Amsterdam

Disliked: Staff & service, property conditions & facilities
ligging van het hotel
de hotel ligt wel gunstig gelegen het personeel is niet zo aardig in de kamers waren er ongedierte ontbijt tijd is kort, maar het ontbijt zelf was goed de medewerkers jutten je op als je laat komt bij het ontbijt
Stayed 6 nights in May 2017
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
位置不俗
近鐵路站,博物館近在咫尺,員工服務良好,招呼親切友善....................................................................................................................................................................................................................................................
Response from Avijit on 11 Apr 2018
Thank you So much for your Kind feed back. We will Take more Corrective action to improve our self . Thank you.