2/10 Teruk
sandra
26 Okt 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This hotel was a total disappointment from the time Our driver dropped us off. We arrived in the evening, they showed us the room.It was dirty.They told us that the pictures that were posted on this Website were twelve years old they are completely photoshopped.The hotel smelled like cigarettes, and I had a three year old with me when I told them I was going to call expedia customer service.The representative told me that they had to contact the hotel.The people at the front desk told someone they called not to answer the phone from a whatsapp number.Which means it can sure expedia, probably calls from whatsapp.So I was able to get no resolution or solution to the situation.Thank god in the morning.When the management arrived, she was the only single person that had any kind of decency.She was helpful and understood what I was trying to explain to her.Please don't stay at this hotel.You will be so disappointed.It's nothing like what it says on expedia
sandra
Menginap 15 malam pada Okt 2025