Skip to main content

Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly hotel with health club and 24-hour front desk

Choose dates to view prices

Novotel Suites Mall Avenue Dubai offers a family-friendly retreat near Ski Dubai. Enjoy international cuisine at Deli Botique or coffee at the on-site cafe while kids play in the pool and play area. The property provides high-speed WiFi, dry cleaning services, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
The current price is RM410
RM514 total
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Sofa bed - double
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Down duvet
Premium bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

1 bedroom, premium bedding, down duvets, minibar

Family Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed
Premium bedding
Separate bedroom
Down duvet
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

You may also like

Ad
Outdoor pool

TRYP by Wyndham Dubai

Barsha Heights
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 1,010 reviews
The price is RM486
RM613 total
includes taxes & fees
8 Dec - 9 Dec
TRYP by Wyndham Dubai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
2A Street, Dubai, 283825

What's nearby

  • Mall of the Emirates - 3 min walk - 0.3 km
  • Ski Dubai - 3 min walk - 0.3 km
  • Fatima Abdullah Mohammed Rasheed Mosque - 6 min walk - 0.5 km
  • Dubai Police Museum - 19 min walk - 1.7 km
  • Al Barsha Pond Park - 3 min drive - 2.0 km

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 28 min drive

Restaurants

  • ‪Maraya Trends - ‬2 min walk
  • ‪Oak Resto Bar - ‬7 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪Al Shams Restaurant - ‬1 min walk
  • ‪Upyard Rooftop Bar and Shisha Lounge - ‬7 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel near Mall of the Emirates
Located close to Ski Dubai, Novotel Suites Mall Avenue Dubai provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Deli Botique, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Luggage storage, concierge services and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 180 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 32-inch HDTVs with satellite channels
  • Electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Lobby
Hilton Garden Inn Dubai, Mall Avenue
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 1,002 reviews
The price is RM433
RM547 total
includes taxes & fees
11 Dec - 12 Dec
Hilton Garden Inn Dubai, Mall Avenue

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Frequently asked questions

Does Novotel Suites Mall Avenue Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Suites Mall Avenue Dubai?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Suites Mall Avenue Dubai on 14 Dec 2025 start from RM 410.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Suites Mall Avenue Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Suites Mall Avenue Dubai?

Self-parking is free at this property.

What time is check-in at Novotel Suites Mall Avenue Dubai?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Suites Mall Avenue Dubai?

Checkout is at noon.

Does Novotel Suites Mall Avenue Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 170 per vehicle applies.

Where is Novotel Suites Mall Avenue Dubai located?

This family-friendly Dubai hotel is located near the beach, within a 10-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.5 mi (4 km) away. Mashreq Metro Station is 8 minutes by foot and Mall of the Emirates Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Stayed 9 nights in Jun 2025

10/10 Excellent

Ikhlaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel !!
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with great amenities 👍
Stayed 1 night in Jul 2024

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nort everybody reception was nice and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

RANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Stayed 1 night in Apr 2024

2/10 Terrible

Vanessa Blessed

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for a family of 4 which means l was supposed to get a room with 1 bed and 3 couches . When I wanted to book for extra room to accomodate my whole family I was told its fully booked for the next couple of days . I instantly booked through expedia and found a room for 2 days . When l tried to check in for that extra room l was told the booking doesnt extra . I tried to check inthe next day and was told heck in for the previous day was a no show and there was no refund for that .
Stayed 7 nights in Jul 2025

8/10 Good

Ka Wai Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad choice for family travel

Everything is good for a 3-star hotel. The room is spacious for 4 people. The only comment is that my boy left his beloved stuffed toy in his room when we checked out. We came back to the hotel trying to find it, but the hotel said it was lost.
Stayed 7 nights in Dec 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice !
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location, very near to the Mall. Some really nice local eateries just 5 minutes walk away. The staff are really friendly and helpful. Security staff on site 24/7, not that they were needed. Good size room with separate bath, showers and toilet, which was convenient. We would definitely stay there again.
Stayed 5 nights in Jan 2024

8/10 Good

Marina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms & corridors were musty and need cleaning. Staff were really helpful specially in dairy allergy. Very close to mall of Emirates and metro station, but there’s road maintenance that are somehow blocking nowadays
Stayed 6 nights in Feb 2025

10/10 Excellent

Hannah Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT ROOM

So far so good.....
Stayed 2 nights in Sep 2023

10/10 Excellent

Hesam Jolous

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Sep 2023

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay with novotel suites. They gave us a free upgrade on our room. Staff is extremely courteous and polite. They take extra care to look after each guest’s requests. Beautiful and shining clean rooms. Must visit again.
Stayed 2 nights in Mar 2023

8/10 Good

Naren

Liked: Cleanliness, staff & service
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Stayed 7 nights in Mar 2024

4/10 Poor

Isfandiyar

Liked: Staff & service

Didn’t like

There was a smell in the room Breakfast was limited
Stayed 1 night in Nov 2024

10/10 Excellent

Thea-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

2/10 Terrible

Deyary

Disliked: Staff & service

Terrible

I turned up to the hotel after booking it and paying for it days before my arrival. However I was told the hotel was close due to flooding that took place 10 days before my arrival and I was offered an alternative hotel 30 km away in the middle of nowhere. I rejected and had to book an alternative hotel near by in the last minute which cost me much more. Because they were not bothered to notify me in advance.
Stayed 6 nights in Apr 2024

10/10 Excellent

AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the opportunity to stay in this Novotel and they performed above and beyond. From the check in staff (Ms. Paris) to the security staff (Ms. Reena), two remarkable and memorable staff members on their team, my short stay was filled with excellent customer service. I had left behind some very valuable documents in the safe in the room and forgot to pick them while I was checking out. Within an hour of me checking out I got an email from the customer service staff that I had left it there and to come collect it. I must say this was a life saver because my whole travel would have been a disaster without these documents. I cannot express my gratitude in words but THANK YOU!
Stayed 2 nights in Dec 2023

10/10 Excellent

Monica j

Liked: Cleanliness, staff & service, property conditions & facilities
Sentralt ift metro, flott bassengområde
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica j

Liked: Cleanliness, staff & service, property conditions & facilities
Kjekt hotell, hyggelig betjening. Kjekt basseng på taket, diskré badevakter som passet på barna mine hele tiden.
Stayed 3 nights in Oct 2025

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely lovely staff who are always helpful. Sensibly priced food options in the hotel. Only a few minutes walk to the Mall of the Emirates and the Metro if you need anything else.
Stayed 8 nights in Sep 2025