Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Media One Hotel Dubai

4 out of 5
Media One Hotel Dubai
Dubai Media City, Plot No. 1, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 846 reviews" "
Rating 8 - Good. 290 out of 846 reviews" "
Rating 6 - Okay. 90 out of 846 reviews" "
Rating 4 - Poor. 34 out of 846 reviews" "
Rating 2 - Terrible. 24 out of 846 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gilbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, convenient walk to Metro Red Line, nice facilities like a pool for lap swimming, restaurants and Carrefour in the area. Staff kept the room neat and clean.
Stayed 3 nights in Feb 2024
Response from Jan on 15 Mar 2024
Thank you for taking time and sharing your feedback with us! We can't wait to welcome you back!

10/10 Excellent

OMID REZAZADEH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
area-staff
Stayed 1 night in Feb 2024
Response from Jan on 15 Mar 2024
Thank you for taking time and sharing your feedback with us! We can't wait to welcome you back!

10/10 Excellent

angela

Stayed 4 nights in Dec 2023
Response from Jan on 2 Feb 2024
Hi Angela,Thanks for the wonderful review. We are looking forward to welcome you back!Cheers,Jan

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great service
Beautiful hotel in a great area. Excellent service. No issues.
Stayed 4 nights in Nov 2023
Response from Jan on 31 Dec 2023
Hi Rhonda,Thanks for 10 out of 10 review. We can't wait to welcome you back!Cheers,Jan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sue Chua, Front Office Manager on 10 Dec 2023
Thanks a bunch for the perfect score! You totally made our day!

10/10 Excellent

Simon

Stayed 2 nights in Nov 2023
Response from Jan on 31 Dec 2023
Hi Simon,Thanks for the excellent review. We are looking forward to welcome you back!Cheers,

8/10 Good

Lars

Travelled with family
Liked: Cleanliness, staff & service
Nice place and staff … great breakfast and service
Stayed 5 nights in Nov 2023
Response from Jan on 1 Dec 2023
Hi Lars,Thanks for the positive feedback. We are looking forward to see you soon!Jan

10/10 Excellent

Adam

Stayed 3 nights in Nov 2023
Response from Jan on 25 Nov 2023
Hi Adam,Thanks for 10 out of 10 review. We can't wait to welcome you back!Cheers

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2023
Response from Sue Chua, Front Office Manager on 14 Nov 2023
Thank you so much for giving us 5 stars, Ahmed. You made our day!

8/10 Good

Christian

Stayed 4 nights in Nov 2023
Response from Sue Chua, Front Office Manager on 13 Nov 2023
Thank you for the review! Your feedback is much appreciated and helps our team improve.

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my best place
Stayed 2 nights in Oct 2023
Response from Sue Chua on 10 Nov 2023
Thank you so much for giving us 5 stars. You made our day!

10/10 Excellent

Olga

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from Jan on 25 Nov 2023
Hello Olga,Thanks a lot for the lovely review. We are looking forward to see you again!Cheers

10/10 Excellent

Jukka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sue Chua, Front Office Manager on 2 Nov 2023
Thank you so much for giving us perfect score, Jukka. You made our day!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hygiene
Very clean and hygienic control well done. Kind and prompt service. Definitely would visit again.
Stayed 1 night in Oct 2023
Response from Sue Chua, Front Office Manager on 15 Oct 2023
Thank you so much for giving us 5 stars. You've made our day!

10/10 Excellent

John D

Stayed 2 nights in Sep 2023
Response from Sue Chua, Front Office Manager on 6 Oct 2023
Thanks for the great review! See you again soon!

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jan on 2 Oct 2023
Thanks for taking time and sharing your feedback with us!We cant' wait to welcome you back!Cheers,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jan on 2 Oct 2023
Thanks for taking time and sharing your feedback with us!We cant' wait to welcome you back!Cheers,

10/10 Excellent

Jang hun

Stayed 2 nights in Sep 2023
Response from Jan on 2 Oct 2023
Thanks for taking time and sharing your feedback with us!We cant' wait to welcome you back!Cheers,

10/10 Excellent

Valerio

Stayed 5 nights in Sep 2023
Response from Jan on 2 Oct 2023
Thanks for taking time and sharing your feedback with us!We cant' wait to welcome you back!Cheers,

10/10 Excellent

Natasha

Stayed 2 nights in Sep 2023
Response from Jan on 13 Oct 2023
Hi NatashaThanks for 5 out of 5 reviewHope to see you soon,Jan

2/10 Terrible

Mohamad

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Very Old facility. Not comfortable
Stayed 4 nights in Sep 2023
Response from Jan on 2 Oct 2023
Hi Mohamad,Sorry you did not like it. We hope to see you again!Jan

8/10 Good

Fahed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Jan on 4 Jul 2023
Hi Faheed,Thanks for taking time and sharing your feedback with us. Hope to see you again!

8/10 Good

S

Stayed 5 nights in May 2023
Response from Jan on 5 Jun 2023
Hello S,Thanks for taking time and sharing review. We hope to see you again!Cheers,

10/10 Excellent

Mark

Stayed 5 nights in May 2023
Response from Jan on 5 Jun 2023
Hello Mark,Thank you for the 10 out of 10 review! We are looking forward to see you soon!Cheers,

8/10 Good

Henry

Stayed 7 nights in May 2023
Response from Jan and Media One Hotel Team on 29 May 2023
Hello Henry,Thank you for taking time and sharing your feedback with us. We are looking forward to welcome you again!

10/10 Excellent

Chadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location ; nice hotel with lots of restaurants and positive vibes . Staff super helpful and professional
Stayed 1 night in May 2023
Response from Jan & Media One Hotel Team on 29 May 2023
Hello Chadi,Thank you for taking time and sharing your feedback with us. We are looking forward to welcome you again!

4/10 Poor

Gerhard

Stayed 2 nights in May 2023
Response from Jan & Media One Hotel Team on 29 May 2023
Hello Gerhard,Thank you for taking time and sharing your feedback with us. We are looking forward to welcome you again!

10/10 Excellent

Valerio

Stayed 5 nights in May 2023
Response from Jan & Media One Hotel Team on 29 May 2023
Hello Valerio,Thank you for taking time and sharing your feedback with us. We are looking forward to welcome you again!

8/10 Good

Imad

Stayed 2 nights in Apr 2023
Response from Jan & Media One Hotel Team on 29 May 2023
Hello Imad,Thank you for taking time and sharing your feedback with us. We are looking forward to welcome you again!

10/10 Excellent

Roman

Stayed 3 nights in May 2023
Response from Sue Chua, Front Office Manager on 13 May 2023
Thanks a ton for the fantastic review! We really appreciate it. Looking forward to seeing you again soon!

10/10 Excellent

James

Stayed 5 nights in Apr 2023
Response from Sue Chua, Front Office Manager on 13 May 2023
Thank you sincerely for granting us a flawless review. Your generous words have undeniably brightened our day!

10/10 Excellent

Ingemar

Stayed 3 nights in Apr 2023
Response from Sue Chua, Front Office Manager on 15 Apr 2023
Thank you so much for giving us 5 stars. You made our day!

10/10 Excellent

Taliah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and a lot of restaurants/ bars. Pool is huge and there’s a sauna and gym.
Stayed 6 nights in Apr 2023
Response from Sue Chua on 14 Apr 2023
Thank you so much for giving us 5 stars. You made our day!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in one
Great location and good hotel with plenty of amenities. Different outlets within to suit all tastes
Stayed 2 nights in Mar 2023
Response from Sue Chua, Front Office Manager on 14 Apr 2023
Thank you so much for taking the time to share your positive experience with us, Carl. We are delighted to hear that you enjoyed your time with us and that we were able to meet your expectations.

2/10 Terrible

Tarek

Stayed 1 night in Mar 2023
Response from Sue Chua, Front Office Manager on 14 Apr 2023
Dear Tarek,Thank you for taking the time to share your feedback with us. We apologize that your experience did not meet your expectations and we appreciate you bringing these issues to our attention.We would be grateful if you could provide us with more specific details about the issues you encountered so that we can address them and prevent similar situations from happening in the future. If you could kindly reach out to us directly, we would be happy to discuss this matter further and find a solution that meets your expectations.We hope to have the opportunity to serve you again in the future and provide you with an exceptional experience.

6/10 Okay

anne-laure

Stayed 2 nights in Feb 2023
Response from Sue Chua, Front Office Manager on 25 Feb 2023
Dear Anne-LaureThank you for taking the time to review our work. Your feedback means a lot to us and will help our team improve. We sincerely appreciate your input and would be grateful to hear any additional constructive feedback you may have. Once again, thank you for your valuable feedback.

10/10 Excellent

Celal

Stayed 2 nights in Feb 2023
Response from Sue Chua, Front Office Manager on 24 Feb 2023
Thank you so much for giving us 5 stars. You made our day!

10/10 Excellent

TAEHYUNG

Stayed 3 nights in Feb 2023
Response from Sue Chua, Front Office Manager on 18 Feb 2023
Dear Tae yung,We're delighted to receive a perfect rating from you and to hear that you had a great stay at our hotel. Your review means a lot to us, and we're so grateful for your support.

10/10 Excellent

Valerio

Stayed 5 nights in Jan 2023
Response from Sue Chua, Front Office Manager on 18 Feb 2023
Dear Valerio,Thank you for choosing Media One Hotel, and for leaving a perfect rating in your review! We're thrilled that we could provide you with a memorable experience, and we appreciate your feedback.

10/10 Excellent

Alexander

Stayed 4 nights in Jan 2023
Response from Sue Chua, Front Office Manager on 18 Feb 2023
Dear Alexander,It's fantastic to hear that you had such a wonderful experience at Media One Hotel, and that you gave us a perfect rating! Thank you for taking the time to share your feedback, and we hope to see you again soon.

10/10 Excellent

Rukhsana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanses Breakfast bufae Staff are amazing services
Stayed 4 nights in Jan 2023
Response from Sue Chua, Front Office Manager on 18 Feb 2023
Thank you so much for giving us 5 stars, Rukshana! Your kind review has truly made our day and we're thrilled to hear that you had a positive experience with us. We appreciate your support and hope to continue exceeding your expectations in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in experience with the lady at the front desk
Stayed 1 night in Jan 2023
Response from Sue Chua on 21 Jan 2023
Thanks for the great score. i’m glad that you enjoyed your stay at Media One.

10/10 Excellent

Valerio

Stayed 5 nights in Jan 2023
Response from Sue Chua on 21 Jan 2023
Hello Valerio,Thank you so much for giving us 5 stars. You made our day!

10/10 Excellent

Leigh

Stayed 2 nights in Jan 2023
Response from Sue Chua on 21 Jan 2023
Your perfect review made our day, Leigh. Thank you.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
New grandchild
Everything about the hotel was brilliant, especially the service (the young Russian girl on reception was particularly charming). Our only gripe was the pool area, which was clean and well presented, but the music...IT WAS TOO LOUD!. My wife likes a swim, but she couldn't because it was deafening. We could could not eat or drink there either, nor talk or read, such was the clamour. We did ask for the sound to be lowered but to no avail. We will certainly stay again at Media One, but that racket needs addressing.
Stayed 7 nights in Dec 2022
Response from Sue Chua on 21 Jan 2023
Hello Steven,Thank you for the review! Your feedback is much appreciated and helps our team improve.

10/10 Excellent

Mays

10/10 Excellent

leonard

Stayed 1 night in Jan 2023

8/10 Good

Kasper

Stayed 7 nights in Dec 2022
Response from Sue Chua on 21 Jan 2023
Hello Kasper,Thank you for enjoying your stay with us. We will do our best to make it up for the missing two points.

8/10 Good

Zewei

Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Response from Sue Chua on 21 Jan 2023
Hello Zewei,Thank you for the review! Your feedback is much appreciated and helps our team improve.

10/10 Excellent

Latesha, Bellevile