Verified
10/10 Excellent
Karl
10 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Karl
Stayed 5 nights in Dec 2025
Kingsgate Canal Hotel
3.0 star property
Travelers can relax at the full-service spa or plan their Dubai Creek adventures over coffee in the lobby of this well-positioned hotel near historic attractions.
Choose dates to view prices
Photo gallery for Kingsgate Canal Hotel
Kingsgate Canal Hotel provides a convenient base near Dubai Creek with practical amenities including high-speed WiFi and self parking. Guests appreciate the hotel's full-service spa, dry cleaning/laundry services, and strategic location close to Dubai Frame and BurJuman Mall.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
The current price is RM89
RM89
RM120 total
includes taxes & fees
21 Jun - 22 Jun
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: AED 300 per stay
- A tax is imposed by the city: AED 10.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately AED 35 for adults and from AED 20 for children
- Airport shuttle fee: AED 3 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: AED 1 (return), (up to 11 years old)
- Rollaway bed fee: AED 150.0 per night
- Credit card charges are subject to a surcharge of 2.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 942200
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Is Kingsgate Canal Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kingsgate Canal Hotel?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kingsgate Canal Hotel on 21 Jun 2026 start from RM89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Kingsgate Canal Hotel?
Self-parking is free at this property.
What time is check-in at Kingsgate Canal Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Kingsgate Canal Hotel?
Checkout is at noon.
Does Kingsgate Canal Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 3 per vehicle applies.
Where is Kingsgate Canal Hotel located?
Located in Jadaf, this spa hotel is 3 mi (4.8 km) from Dubai Creek, and within 6 mi (10 km) of Dubai Frame and BurJuman Mall. Dubai World Trade Centre and Dubai Fountain are also within 6 mi (10 km). Al Jadaf Station is 11 minutes by foot and Creek Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.2
Amenities
7.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 11 out of 27 reviews
10 - Excellent
11
Rating 8 - Good. 7 out of 27 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 27 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 27 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 27 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Firas
16 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations.
The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts.
The receptionist in certain shifts needs to improve his customer service skills.
Firas
Stayed 3 nights in Dec 2024
Verified
8/10 Good
bhavdeep
4 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean enough to get a couple days but a bit small and no closet space.
bhavdeep
Stayed 1 night in May 2026
Verified
10/10 Excellent
Ian
19 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Ian
Stayed 2 nights in Jan 2024
Verified
10/10 Excellent
Justin
22 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Justin
Stayed 6 nights in Dec 2024
Verified
8/10 Good
Rami
28 Nov 2025
Liked: Property conditions & facilities
Room could have been cleaner. Lobby bathrooms needs better cleaning. Check in should be at 1 pm and not 3 pm
Rami
Stayed 1 night in Nov 2025
Verified
2/10 Terrible
Fatima
17 Dec 2025
Disliked: Cleanliness, property conditions & facilities
Worst experience ever
Fatima
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Farhia
22 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Farhia
Stayed 1 night in Nov 2024
Verified
2/10 Terrible
Nihad
18 Apr 2023
Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Nihad
Stayed 1 night in Apr 2023
Verified
2/10 Terrible
Verified traveller
12 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service
Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful.
There are much better hotels in Dubai, don't ruin your trip by staying here !
Verified traveller
Stayed 1 night in Dec 2024
Verified
2/10 Terrible
Jack
6 Feb 2026
Liked: Cleanliness
Disliked: Staff & service
Badrummet var ej bra. Vattentrycket var riktigt dåligt, duschen var dålig vattnet rann ute.
Jack
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Song
29 Nov 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bad experience in Dubai hotels
Song
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Verified traveller
10 Mar 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Amazing stay definitely recommend
Verified traveller
Stayed 3 nights in Mar 2022
Verified
2/10 Terrible
Verified traveller
23 Oct 2021
Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Verified traveller
Stayed 1 night in Oct 2021
Verified
10/10 Excellent
Musa
18 Feb 2026
Musa
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Betül
22 Dec 2025
Betül
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Jacques
19 Dec 2025
Jacques
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Gustavo dos
19 Dec 2025
Gustavo dos
Stayed 5 nights in Dec 2025
Verified
8/10 Good
Michael
4 Dec 2025
Michael
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
Michael
29 Nov 2025
Michael
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Mustafa
30 Apr 2025
Liked: Property conditions & facilities
Mustafa
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Grace
21 Dec 2024
Grace
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Michael
8 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael
Stayed 5 nights in Nov 2024
Verified
10/10 Excellent
Arnela
3 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arnela
Stayed 1 night in Sep 2024
Verified
4/10 Poor
Verified traveller
23 Jul 2024
Disliked: Staff & service
Verified traveller
Stayed 1 night in Jul 2024