Terrace/patio
Check availability

Reviews of ibis Al Barsha

3 out of 5
ibis Al Barsha
Sheikh Zayed Road, P.O. Box 450011, Dubai

Reviews

7.0

Good

Rating 10 - Excellent. 147 out of 716 reviews" "
Rating 8 - Good. 248 out of 716 reviews" "
Rating 6 - Okay. 191 out of 716 reviews" "
Rating 4 - Poor. 62 out of 716 reviews" "
Rating 2 - Terrible. 68 out of 716 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Hany

Disliked: Cleanliness, amenities
Very bad experience
Stayed 9 nights in Apr 2024

10/10 Excellent

Ajaydev

Stayed 1 night in Mar 2024

2/10 Terrible

Zuleikha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Herbert

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant staff are very friendly especially Caroline and Sharayada. They need to maintain cleanliness in the room they don’t clean the floor so dusty washroom smells bad but clean. Parking area smells so bad. AC standard is 22 but not working properly and it’s so hot inside the room in order for us to avoid moving here and there we just bought portable AC and electric fan.
Stayed 8 nights in Feb 2024

8/10 Good

LINDA AIKO ONISHI DE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Too bad it's not very close to the metro. Walking takes about 10 minutes.
Stayed 15 nights in Jan 2024

6/10 Okay

Germante

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place is OK if you travel with your own toiletries. The smell in the room and halls was a little weird but nothing too concerning. OK for one night stay but wouldn't stay more than that as quite far from metro, do you must take taxi everywhere. The staff are very helpful and friendly.
Stayed 1 night in Feb 2024

8/10 Good

Macleods

Stayed 1 night in Jan 2024

6/10 Okay

Ana

Liked: Staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

Richard

Business traveller, Travelled with partner
Stayed 2 nights in Jan 2024
Response from Dan Sebastian Mantoiu Hotel Manager on 17 Jan 2024
Hello Richard,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 15 Jan 2024
Hello Guest,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we hope that you visit us again soon.Best regards,Dan Sebastian MantoiuHotel Manager

8/10 Good

Samer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Dan Sebastian Mantoiu Hotel Manager on 15 Jan 2024
Hello Samer,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we hope that you visit us again soon.Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

David

Cheap but still not worth it
Cheap hotel, but still not worth it. Stayed for 7 nights, it was hard. Moved to another hotel, around same price, night and day difference.
Stayed 7 nights in Dec 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 21 Dec 2023
Hello David,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Nicolas

Good

10/10 Excellent

Peron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 5 Dec 2023
Hello Peron,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we hope that you visit us again soon.Best regards,Dan Sebastian MantoiuHotel Manager

4/10 Poor

Asra

Stayed 9 nights in Oct 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 22 Nov 2023
Hello Asra,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

8/10 Good

Daniel

Travelled with partner
Liked: Amenities
Good budget hotel for Dubai, spent 15 nights there, the bedroom is good, a little out dated but has everything you need for a stay, Bathroom was unfortunately not in a better state, there was hair and stains on the walls, the housekeeping staff did not refill amenities on many occasions meaning we had to constantly call to reception for basic things like soap and water. Breakfast is the highlight in the restaurant attached to the hotel, massive selection and good food, just a shame they can get over run at times as they are a bit understaffed.
Stayed 15 nights in Oct 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 31 Oct 2023
Hello Daniel,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

Carlos, Miami

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are off-dated. dirty. The carpet in the hallways needs a deep cleaning. The bathrooms were not in good shape, my friend had to request a room change because of the poor standards
Stayed 1 night in Oct 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 25 Oct 2023
Hello Guest, Thank you for sharing your review of your stay at ibis Dubai Al Barsha.We are sorry to learn that we did not meet your expectations during your stay. We will look into your feedback regarding your experience and ensure that action for improvement is put in place.We hope to welcome you soon so that we can provide you with a better experience. Warm regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Naveed

Stayed 10 nights in Sep 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 6 Oct 2023
Dear Naveed,We are thrilled to hear that you enjoyed your stay at ibis Dubai Al Barsha. We value your business and appreciate the time you took to leave us feedback. We look forward to welcoming you again soon.Warm regards, Dan Sebastian Mantoiu Hotel Manager

2/10 Terrible

Qusai

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was bad, room was so small no place to work on your laptop,toilet is soo small , bath shampoo and showergel bottels was empty, no drinking water privided , and the service ppl was so rude
Stayed 7 nights in Sep 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 3 Oct 2023
Dear Qusai,Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us to improve our services and provide the best possible customer experience. Your opinion is important to us and we take it very seriously.At ibis Dubai Al Barsha, our aim is to give you a comfortable stay and make sure that all of our guests are given exceptional service. We always strive for continuous improvement and hope that you will give us another chance to show you how much we care about our guests.We look forward to having you back at ibis Dubai Al Barsha in the near future! Warm regards, Dan Sebastian Mantoiu Hotel Manager

10/10 Excellent

Ziad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 5 nights in Sep 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 6 Oct 2023
Dear Ziad,Thank you for taking the time to provide us with your feedback. We are so glad to hear that you found our team to be friendly. At ibis Dubai Al Barsha, we strive to make sure that everyone of our guests feel warmly welcomed and taken care of during their stay with us. We look forward to welcoming you back soon!Warm regards, Dan Sebastian Mantoiu Hotel Manager

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 6 Oct 2023
Dear Naveed,We are thrilled to hear that you enjoyed your stay at ibis Dubai Al Barsha. We value your business and appreciate the time you took to leave us feedback. We look forward to welcoming you again soon.Warm regards, Dan Sebastian Mantoiu Hotel Manager

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 14 Sept 2023
Hello Guest,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we hope that you visit us again soon.Best regards,Dan Sebastian MantoiuHotel Manager

6/10 Okay

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel could do with Facelift
Carpets in corridors needed to be hoovered, water was leaking from room above in bathroom, so bathroom was constantly wet
Stayed 2 nights in Jul 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 12 Dec 2023
Hello David,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are sorry to learn that your expectations were not met during your stay. We have noted your feedback regarding the carpet and the room and ensure this will be be rectified. Pleased to share with you that we are in the process of updating our rooms with a new room design and new space efficient bathrooms. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Brian

Stayed 1 night in Jun 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 5 Jul 2023
Hello Brian, Thank you sincerely for the 5-star review with us at ibis Dubai Al Barsha. We can't wait to have you back for another great stay!Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Graham

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great budget hotel if all you want is a bed to sleep in and a bar for some drinks before you hit the hay.
Stayed 2 nights in Mar 2023

8/10 Good

SIMPLICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Mar 2023

10/10 Excellent

Kevork

Stayed 5 nights in Mar 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 28 Apr 2023
Hello Kevork,Thank you for taking the time to leave a 5-star rating of your stay at ibis Dubai Al Barsha! Your feedback is greatly appreciated and it helps us strive to continue providing excellent service. We look forward to welcoming you back soon. Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

SAI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent place to stay very clean and tidy. It’s brand new hotel
Stayed 1 night in Mar 2023

6/10 Okay

Shabeer

Stayed 10 nights in Feb 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 28 Apr 2023
Hello Shabeer,Thanks for leaving a review about your stay with us. We appreciate your feedback and are sorry to hear that you had an experience that only earned a 3 out of 5 rating. If there is anything specific that we could have done better, please reach out to us directly so we can work to improve for future guests. Look forward to welcoming you again soon. Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

majed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 29 Mar 2023
Hello Majed,Thanks for leaving a review about your stay with us. We appreciate your feedback and are sorry to hear that you had an experience that only earned a 2 out of 10 rating. If there is anything specific that we could have done better, please reach out to us directly so we can work to improve for future guests. Look forward to welcoming you again soon. Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Shatha

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff were very friendly especially Gohar was excellent, very professional & welcoming. Thank you so very much.
Stayed 11 nights in Feb 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 1 Mar 2023
Hello Shatha,Thanks for sharing your 5 star rating of ibis Dubai Al Barsha and we look forward to welcoming you again soon.Best regards,Dan Sebastian MantoiuHotel Manager

6/10 Okay

walid

Stayed 3 nights in Jan 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 1 Mar 2023
Hello Walid,Thanks for leaving a review about your stay with us. We appreciate your feedback and are sorry to hear that you had an experience that only earned a 6 out of 10 rating. If there is anything specific that we could have done better, please reach out to us directly so we can work to improve for future guests. Look forward to welcoming you again soon. Best regards,Dan Sebastian MantoiuHotel Manager

8/10 Good

Salma

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good except the checking in and out as the hotel was very busy. But it was overall a very good stay.
Stayed 6 nights in Jan 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 1 Mar 2023
Hello Salma,Thanks for sharing your positive of your stay with us at ibis Dubai Al Barsha and we look forward to welcoming you again soon.Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Clifford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great receptionist, Esther and services. Shall be back
Stayed 3 nights in Jan 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 1 Mar 2023
Hello Clifford,Thanks for sharing your perfect rating of ibis Dubai Al Barsha and we look forward to welcoming you again soon.Best regards,Dan Sebastian MantoiuHotel Manager

8/10 Good

Marc

Stayed 2 nights in Jan 2023
Response from Dan Sebastian Mantoiu Hotel Manager on 1 Mar 2023
Hello Marc,Thanks for sharing your positive rating of ibis Dubai Al Barsha and we look forward to welcoming you again soon.Best regards,Dan Sebastian MantoiuHotel Manager

6/10 Okay

Marie Philippe

Liked: Staff & service, amenities
Location closed to the metro station is convenient. Friendly staff. Didn’t like thin walls, smoking friendly and we were out of water one night.
Response from Dan Sebastian Mantoiu Hotel Manager on 12 Dec 2023
Hello Marie,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

Kieran

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
good location but worse condition. internal cupboards are bad lot of mosquitoes, staff has not given even repellent dinning area hyginess is extremely poor
Response from Dan Sebastian Mantoiu Hotel Manager on 12 Dec 2023
Hello Kieran,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

8/10 Good

James

Response from Dan Sebastian Mantoiu Hotel Manager on 12 Dec 2023
Hello James,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we hope that you visit us again soon.Best regards,Dan Sebastian MantoiuHotel Manager

4/10 Poor

Mohsin

Response from Dan Sebastian Mantoiu Hotel Manager on 12 Dec 2023
Hello Mohsin,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

Steven

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had no TV and despite repeated requests to deal with it nobody bothered to even reply to me. No hot water on last day but didn’t even bother wasting my time complaining. A real shame as I have stayed there many times. Management needs serious review.
Response from Dan Sebastian Mantoiu Hotel Manager on 27 Dec 2022
Hello Steven,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we hope that you visit us again soon.Best regards,Dan Sebastian MantoiuHotel Manager

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent property right on Sheikh Zayed Road, Dubai providing everything one would need while travelling. Strongly recommended.
Stayed 3 nights in Sep 2022
Response from Dan Sebastian Mantoiu Hotel Manager on 19 Oct 2022
Hello Nauman,Thanks for sharing your review of your stay at ibis Dubai Al Barsha.Pleased to hear that you had a comfortable stay and we appreciate your recommending us to other travellers. We look forward to welcoming you back soon. Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff should be well trained
Ac noise, while checking in and check out i was in quie attending other customer. To much ignore at front desk of check inn. In da room u can hear outside noise and corridor also some1 knocking my door. The reception call me middle in the night while sleeping asking me did u order talabat , i said no 😡 and i was so angry he wake me up. U could hear toilet water when some1 taking shower flowing from the pipes while u sleeping i was on the 3rd floor it was horrible and nightmare. Better i would stay home instead booking this horrible hotel. Lucky it was only one night i wish the day could past fast. I will never stay ibis hotel anymore.
Stayed 1 night in Aug 2022
Response from Dan Sebastian Mantoiu Hotel Manager on 30 Aug 2022
Hello Guest,Many thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry for the inconvenience that you have experienced during your stay. Your feedback will be shared with our Housekeeping team to ensure that corrective action is put in place. Once again, we appreciate your sharing of your feedback and we hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

6/10 Okay

Kenneth

Stayed 1 night in Jul 2022
Response from Dan Sebastian Mantoiu Hotel Manager on 30 Aug 2022
Hello Kenneth,Many thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. We hope to hear the details of your feedback so we can better address our areas for improvement.Once again, we appreciate your sharing of your feedback and we that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager.

2/10 Terrible

Mohammed

Stayed 1 night in Jul 2022
Response from Dan Sebastian Mantoiu Hotel Manager on 30 Aug 2022
Hello Mohammed,We are truly sorry that your expectations were not met during your stay. We hope that we can welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

2/10 Terrible

Marzooq

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Dan Sebastian Mantoiu Hotel Manager on 30 Aug 2022
Hello Marzooq,Thanks for sharing your review of your stay ibis Dubai Al Barsha.We are truly sorry that your expectations were not met during your stay. We hope to welcome you again in the future so that we can provide you with a better experience. Best regards,Dan Sebastian MantoiuHotel Manager

8/10 Good

Ayaz

Business traveller
Liked: Staff & service
Whilst it was very good value for money, the location was too far from the metro and restaurants, the Mall etc. Good breakfast but non smoking room smelled of cigarettes!
Stayed 3 nights in May 2022
Response from Dan on 9 Jun 2022
Dear Ayaz, Thank you for taking the time to share your recent experience at Ibis Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations in regards to the Location mostly and the smell in the room. We would certainly look into that. Your feedback is invaluable to us as we work to improve every day. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

6/10 Okay

Muhammad Sohail, Scarborough

Disliked: Amenities
Overall ok but boring…. Not a walking distance from metro
Stayed 1 night in May 2022
Response from Dan on 15 Jun 2022
Dear Muhammad, Thank you for taking the time to share your recent experience at Ibis Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations in regards to The metro walking distance. We would certainly look into that. Your feedback is invaluable to us as we work to improve every day. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

6/10 Okay

Abdel Latif

Liked: Cleanliness, amenities
Disliked: Staff & service
Everything was good in general. The overnight guy that checked me in was rude. He needs some training on customer service.
Stayed 1 night in May 2022
Response from Dan on 15 Jun 2022
Dear Abdel Latif, Thank you for taking the time to share your recent experience at Ibis Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations in regards to our Front Office Staff. We would certainly look into that. Your feedback is invaluable to us as we work to improve every day. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

10/10 Excellent

Karim, Manama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Aya

Stayed 5 nights in Dec 2021