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Reviews of HiGuests - The Lofts Tower

HiGuests - The Lofts Tower
Lofts Tower 1, Downtown, Dubai, Dubai

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

me

Disliked: Cleanliness, room comfort
Run down, moldy, terrible experience
Worst experience with this hotel and hotels.com We could only check after 5, bec they were late, got there to check in, and the apartment was terrible, run down, damaged, bathroom still looked dirty and had mold everywher which is a health risk Upon Check in we decided we could not stay there, and decided to walk out, they could not offer us another room, they could not offer us a refund and stopped replying to our messages Hotels.com would not cancel the booking either, even with all the evidence given to them Mold should not be taken lightly it is a serious health risk
Kitchen cupboards are dirty
No tiles on the wall in the bathroom
Stayed 4 nights in Mar 2022

8/10 Good

SAEED

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice location. Walkable and easy access. Furniture needs restoration though.
Stayed 5 nights in Dec 2020