Dear Jerry,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team especially front desk team. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback. At the same time, we noticed from your feedback that we have a scope to improve. Please rest assured that your comments have been taken seriously onboard and we will certainly work on the area required our attention to enhance our guest experience. We look forward to having you in the near future. Best Regards, Awad Ali Duty Manager

Dear guest, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Aisha,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach. We are delighted to know that you have enjoyed your stay with us, and everything was up to par with your expectations. We look forward to having you in the near future. Best Regards Awad Ali Duty Manager

Dear Talha,Thank you for taking the time to share your experience at DoubleTree by Hilton Dubai Jumeirah Beach. It's wonderful to read that your overall experience was positive. At the same time, I deeply apologize if you felt our team was not as accommodating as you had hoped. Please know that we strive to ensure all our guests feel welcome and comfortable. However, it's important that our team provides the best possible service while also adhering to our hotel policies for the safety and fairness of all guests. We understand that sometimes this commitment to policy can seem strict, and we apologize if this negatively impacted your stay. Your feedback is invaluable, and we will look into ways we can maintain our standards while also making sure our guests feel supported and looked after.Once again, thank you for sharing your feedback. I hope we will have another opportunity to welcome you back in the future and provide an experience that exceeds your expectations. Best Regards,Elif YazogluGeneral Manager

Dear Vikash, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Claudio, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Gurvinder, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Ian, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Arbi, I appreciate you taking the time to share your feedback for the recent stay with us. We value your feedback, and it is with regret to learn that we were unable to exceed your expectations on this occasion. We are currently in process of investigating the matter in full as your feedback is important to us. However, I sincerely apologize for the issues you experienced, and I hope to make this right. We look forward to having you staying with us again in the future for an improved experience and to show you we can do better. Kind Regards, Nikolay Nikolov Front Office Manager

Dear Farhanah, thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team especially Pradeep. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback. We look forward to having you in the near future. Best Regards, Nikolay Nikolov Front Office Manage

Hello, Sylvian. We appreciate you taking the time to tell us about your recent stay at our hotel. We take great pride in offering genuine hospitality, so it is encouraging to hear that you had a good encounter with our personnel. We appreciate your feedback, and we regret that we fell short of your expectations and that the renovation of our swimming pool had a negative effect.I sincerely hope to have the opportunity to have you stay with us again in the future, to show you we can do better. If there’s anything we can help you with during your next visit, please don’t hesitate to let me know.Kind Regards,Nikolay NikolovFront Office Manager

Dear Zaher,Thank you for choosing DoubleTree by Hilton Dubai Jumeirah Beach and for sharing your review following your recent stay with us. Guest satisfaction has always been on the top of our priority list and I regret that you have been left with the wrong impression.Firstly, please allow me to apologize for the inconvenience caused to you. We are renovating our pool and garden throughout the summer to make our hotel an even more inviting atmosphere for our guests to relax and enjoy. We have been communicating this information with all our guests since the past 3 months and also, all booking channels reflect this information as well. However, I'm surprised to read your comment that you were not made aware about it prior to check-in. Also, in order to cater to our guests needs, we have made the best alternate arrangements within the vicinity, for all our guests who would like to swim, if they wanted more options other than accessing our private beach.Secondly, I take comments received from our guests very seriously as I care deeply about them and want to provide the most comfortable experience. Communication is an integral element for us where we hold our team to the highest standards, and regret that we didn’t exceed those expectations. Please rest assured that your feedback has been shared with the concerned departments for necessary action to enhance our guest experience. I sincerely hope to have the opportunity to have you staying with us again in the future to show you we can do better. If you have other concerns or additional feedback, please don’t hesitate to reach out to me as I personally remain available for any assistance.Kind Regards,Nikolay NikolovFront Office Manager

Dear Kishan, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Aaron, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Guest, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Joseph, Greetings from Doubletree by Hilton Dubai Jumeirah Beach.Thank you for taking the time to share your review with us and for letting us know how much you enjoyed the stay. I take the feedback we receive from our guests very seriously and I regret to hear about the room was not ready upon arrival and have to wait for 30min. We care deeply about our guests and want to provide the most comfortable stay possible. Please rest assured that your comments have been taken seriously onboard with a corresponding rectifying action plan to enhance our guest experience. On a brighter note, I am very grateful that you have given us a high overall score and recognized our team as they are our most valuable asset. I sincerely hope to have the opportunity to have you and your family stay with us again in the future to show you we can do better. Best Regards, Nikolay NikolovFront Office Manage

Dear Elizabeth, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay Nikolov Front Office Manage

Dear Luke, Thank you for the time to give a great rating and for sharing your experience with us. I am happy to hear that your stay was up to your expectations and you had an amazing time with your family in our hotel. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach in not so distant future. Best Regards, Nikolay Nikolov Front Office Manager

Dear Alexander, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear guests,Greetings from Doubletree by Hilton Dubai Jumeirah Beach.My team and I are genuinely focused on wanting to create the best experience possible for our guests, I regret to acknowledge of your dissatisfaction with the arrival experience was handled by our team which eventually made your stay less than satisfactory. I can assure you that this is not the usual feedback we receive from our guests, I truly appreciate receiving your comments, as this type of feedback will definitely help us in improving our services. please accept my sincere apology. On a brighter note, I would like to thank you for recognizing our restaurant team, as our team is the most valuable asset we have; and they were delighted to see when we shared your positive comments.I totally understand your position towards our hotel based on your recent experience, but as a Hilton company, we appreciate your loyalty and I personally remain available as well for any assistance, even though your first stay with us was not as expected, I hope we will have another opportunity to welcome you back one day.Best Regards,Nikolay NikolovFront Office Manager

Dear Mehdi, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel in not so distant future. Best Regards, Nikolay Nikolov Front Office Manage

Dear Ruth, thank you for sharing your feedback on our property. We would like to learn more about your experience and the reason of the score you've provided. Please do let us know your contact details, we would like to contact you back and hear from you.

Dear Furqn, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay NikolovFront Office Manager

Dear Maria,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team.We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements.Best Regards,Nikolay NikolovFront Office Manager

Dear Ramy,Thank you for taking the time to share your recent experience in Doubletree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. Our team takes pride in providing a genuine sense of hospitality, so it is wonderful to read that your experience with our team members was positive. We are also glad that we were able to meet your expectations on this occasion, especially that you appreciated the overall service from our team.We very much look forward to welcoming you all back in the near future.Best Regards,Nikolay NikolovFront Office Manager

Hi Tareq, Thank you for the time to give a rating and for sharing your experience with us. We are looking forward to welcoming you back to our hotel. Best regards, Nikolay Nikolov Front Office Manager

Hi Ingrid, Thank you for the time to give a rating and for sharing your experience with us. We are looking forward to welcoming you back to our hotel. Best regards, Nikolay Nikolov Front Office Manager

Dear Berna, Greeting from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your experience with us. We are happy to hear that you have enjoyed the stay and our hotel and rooms were up to your expectation. We are looking forward to welcoming you back in not so distant future. Best Regards, Nikolay Nikolov Assistant Front Office Manager

Thank you very much for taking the time to share your feedback! We are glad to hear that you have enjoyed the stay with us and the service was up to your expectations, We are looking forward to welcoming you back in the nearest future.

Hi Farhanah, Thank you for the time to give a rating and for sharing your experience with us. We are looking forward to welcoming you back to our hotel. Best regards, Nikolay Nikolov Front Office Manager

Dear James, Thank you very much for taking the time to share your feedback! We are glad to hear that you have enjoyed the stay with us and the team was up to your expectations, especially Ricki and Hafeez. Looking forward to welcoming you soon. Best Regards, Nikolay Nikolov Assistant Front Office Manager

Dear Mina, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay and we really happy to know that the Hotel pool & beach have met your expectations, We look forward to welcoming you back in the nearest future.

Dear Samy, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay and we really happy to know that the Hotel pool & beach have met your expectations, We look forward to welcoming you back in the nearest future.

Dear Mary, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay and we really happy to know that the Hotel location has meet your expectations, We look forward to welcoming you back in the nearest future.

Dear Mr.Zakaria , Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay. We look forward to welcoming you back in the nearest future.

Dear Sunil, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay. We look forward to welcoming you back in the nearest future.

Dear Shalukman, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay. We look forward to welcoming you back in the nearest future.

Dear Anna, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay. We look forward to welcoming you back in the nearest future.

Dear Megan, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay. We look forward to welcoming you back in the nearest future.

Dear Kashiup, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your score for your stay. We look forward to welcoming you back in the nearest future.

Dear Shashank, Greeting from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your experience and feedback with us. We are looking forward to welcoming you back in not so distant future. Best regards, Nikolay Nikolov Duty Manager

Hi Amardeep, First want to thank you for your time to share your experience and scoring with us. I am happy to hear that our service was up to your expectation and I am sorry to hear that the check-in process was slow. Your comment is forwarded to the concerned managers to take the necessary action. We are looking forward to welcoming you back in not so distant future. Best Regards, Nikolay Nikolov Duty manager

Dear Guest, Thank you for taking the time to share the feedback on your recent stay in our hotel. We are looking forward to welcoming you back soon. Regards, Nikolay Nikolov Duty Manager

Dear Ahmed, Thank you for the time for sharing your experience and feedback with us. I am glad to hear that our breakfast and location for the hotel was up to your liking. I am sorry to hear that the dinner and room taxes were not explained and informed as you expect, your feedback will be shared with the highest management for necessary improvements. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Best regards, Nikolay Nikolov Duty Manager

Dear Halima, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, George Saad Front Office Manager

Dear Marco, Thank you for taking the time to share your experience about your recent stay at our hotel. we are looking forward to welcoming you back soon. Regards, George Saad Front Office Manager

Dear Muzaffar, Thanks for taking the time to forward me your feedback. I am glad that you have enjoyed your stay with us, we take pride in our teams and they are our primary assets, therefore I thank you for recognizing one of our key members, Haider. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards, Nikolay Nikolov Duty manager

Dear Jai, Greetings from Doubletree by Hilton Dubai Jumeirah Beach, Thank you for taking the time to share your experience for the recent stay with us. I am happy to hear that you have enjoyed your stay and our service at the pool was up to your expectation. We are looking forward to welcoming you back soon. Regards, Nikolay Nikolov Duty Manager