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City Stay Grand Hotel Apartments

Guests find a stylish retreat just steps from Ski Dubai's slopes and Mall of Emirates shopping, with attentive staff ready to enhance their stay

Choose dates to view prices

City Stay Grand Hotel Apartments offers a peaceful haven in central Dubai. Relax in the steam room after a busy day and enjoy free WiFi. Conveniently located near Mall of the Emirates, the hotel also provides helpful luggage storage and knowledgeable concierge services.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is RM145
RM194 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 714008

We should mention

This property does not have any lifts

Frequently asked questions

Is City Stay Grand Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at City Stay Grand Hotel Apartments?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at City Stay Grand Hotel Apartments on 3 Jun 2026 start from RM145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Stay Grand Hotel Apartments?

Self-parking is free at this property.

What time is check-in at City Stay Grand Hotel Apartments?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Stay Grand Hotel Apartments?

Checkout is at noon.

Where is City Stay Grand Hotel Apartments located?

Located in Al Barsha, this hotel is within a 15-minute walk of Fatima Abdullah Mohammed Rasheed Mosque and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mall of the Emirates Station is 16 minutes by foot and Mashreq Metro Station is 18 minutes.

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Reviews

Reviews

6.4

6.6

Cleanliness

6.0

Amenities

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Rooms require refurbishing, bathroom sink was not working, shower water was coming out to the open area and it was not ideal situation, at a same price we found Hilton with better service and standard
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Texan

Disliked: Cleanliness, property conditions & facilities
Not all the stuff is friendly
Stayed 7 nights in Jan 2023
Verified

4/10 Poor

Jean-Fabrice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will start with what I liked : they have good blackout curtains that really block sun lights. And the staff was respectful and nice. That's all. What I didn't like is : rooms that I stayed in were dirty. I had to change rooms during my stay. The first one was really gross, especially the bathroom. I saw cockroaches in the room. When I got there, there was leftover food in the fridge, which means that they didn't clean thoroughly after the previous guess. And after 2 nights, I just couldn't take it anymore and I asked for another room. The 2nd room was cleaner, but the faucet in the bathroom leaked water, so it was unusable. Plus there was a constant loud noise coming from another room 24/7 (I don't know what it was exactly) that made it impossible to fall asleep. I had to use earplugs and even then, it was tough. One day I wanted to do laundry. And the washing machine was like a jet engine. It was so loud and vibrating so strongly that I had to leave the room and come back later. And guess what, when I came back after a whole day out, I realized that the cycle had failed and the machine was displaying an error message. So my clothes were still dirty and soaked. The hotel itself had a weird smell. And they know it, so they have this very strong scent in the ventilation system to cover it but it was not good. In short, this was the worst experience I've ever had in a hotel, and I cannot recommend this place to anybody.
Verified

10/10 Excellent

Adheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Vi leide en leilighet på hotellet for en natt, og den var rent og stille. Takk til hotellpersonalet for god mottakelse og service.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIMPIEZA EN TU CUARTO

En general bien el personal muy amable y siempre atendían con esmero nuestro requerimiento. Nos percatamos que si no dejabas la llave del cuarto no hacían la limpieza. Por ejemplo las tasas no te las cambiaban y se quedaban sucias entonces tenias que hablar para que sucediera.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

György

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

barátokkal Dubajban

Kiváló hotel. Sajnos reggeli nem volt, ettől függetlenül a Hotel rendben van. Kellően tiszta. A személyzet segítőkész. Nagyon jó helyen van. 5 perc kb a Ski Dubai és attól kb 3 perc a metró. Nagyon jó választás.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Shah

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nafisah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

attia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024