Castles in Douglas County

"Everything excellent!! Would stay here again."

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"Clean room "

"If I could give zero stars I would. We chose this hotel based on a previous great experience a few years back and clearly things have changed. This hotel is in desperate need of basic upgrades like hot water, clean rooms, mold removal, elevators & ice machines that actually work & room doors that close, etc. The front desk staff is super rude & completely uninterested in making guests feel welcome. For the price there are lots of good options in the area. Stay away! "

"I did a late check in. The room was clean. Staff was very kind and respectful. I’ll be revisiting soon!!"

"Breakfast menu was diverse and high quality "

"Rooms are clean and well kept but hotel totally looks pretty old including rooms doors. Staff are very nice. Outdoors looks clean. Breakfast is decent . Shuttle service is good and on time. "

"Bed bugs"

"Everything was good. Only issue was that the ice machine was out of order on the 19th floor. However, a staff member ran downstairs to fill my cup for me."