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Hôtel Résidence La Falaise

4.0 star property
Hôtel Résidence La Falaise offers a sophisticated retreat in the shopping district, where travelers can unwind at the spa or savor restaurant meals

Choose dates to view prices

Located in the heart of a shopping district, Hôtel Résidence La Falaise offers an upscale retreat with dry cleaning, concierge services, an on-site spa, and dining from breakfast to dinner at the restaurant. Stay connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM346
RM441 total
includes taxes & fees
2 Jun - 3 Jun
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 7.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Rollaway bed fee: USD 30000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hôtel Résidence La Falaise pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hôtel Résidence La Falaise?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hôtel Résidence La Falaise on 2 Jun 2026 start from RM346, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hôtel Résidence La Falaise?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hôtel Résidence La Falaise?

Checkout is at noon.

Does Hôtel Résidence La Falaise provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hôtel Résidence La Falaise located?

Located in the heart of Douala, this spa hotel is within a 10-minute walk of Cathedral of Saints Peter and Paul and Eko Market. Espace Doual'art and Douala Maritime Museum are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 39 out of 72 reviews
Rating 8 - Good. 26 out of 72 reviews
Rating 6 - Okay. 3 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

Reviews

Verified

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very mature staff.

Great hotel in a great location. The receptionists are amazing and made my check-in seem less. The rooms are very clean, the only downside is that the bathroom is too small and there's no space to seat on the toilet pot.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Emmanuel

Liked: Staff & service
The service and staff is really great! Hotel could really use an upgrade and some tune up especially with the air conditioning systems. But my stay was very pleasant and enjoyable. Premium service!
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Olivia

Liked: Staff & service
I would have rated it better but for the occasional roaches and power issues at arrival. The staff were very helpful with ensuring my experience was not mares
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Dubila

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good.
Stayed 1 night in May 2025
Verified

8/10 Good

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy location
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

BENOIT

Liked: Property conditions & facilities
Disliked: Amenities
The trash can next to the refrigerator wasn’t emptied. There was a roach in the room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

matsima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Suzanne

Liked: Cleanliness, amenities
Disliked: Staff & service
Jammer dat de gast geen prioriteit heeft, maar het ego van het personeel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Elisa

Liked: Cleanliness, property conditions & facilities
Chambre propre Télévision vieille
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Je ny ai passe qu'une seule nuit, mais le service est de qualité. L'équipe soccupe bien des clients.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel particulièrement accueillant. L hôtel n'est peut être pas dans les standards européens mais reste quand même bien confortable globalement. Prix relativement cher par rapport au niveau de vie du pays.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

OMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hébergement correspond au standing européen propreté, service au top, personnel souriant et prêt à servir, la variété des repas top et appétissant, c'est la 2ème fois que nous séjournons dans cet hôtel, nous y reviendrons
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Akwa. Going back again.

It was an awesome experience
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent établissement, rien à redire.

Habitué de cet établissement pour y séjourner minimum 2 fois par an, nous y sommes toujours très bien accueilli, sans mauvaise surprise. Propreté irréprochable, service excellent mais seulement parfois un peu long, très vite oublié grâce à l'excellente qualité du restaurant, très gros point fort de cet établissement. Idéalement situé au cœur Douala, je recommende cet hôtel.
Gambas grillées servies au restaurant lors de la superbe Soirée Cameroun
Capitaine grillé servie en chambre (portion très copieuse)
Club-sandwich maison et avocat crevettes servie en chambre
Avocat crevettes servie en chambre
Stayed 5 nights in Apr 2022
Verified

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable environment
Stayed 5 nights in Dec 2021
Verified

8/10 Good

Frédéric

Liked: Staff & service, room comfort

Accueil chaleureux

Excellent accueil, chaleureux, sincère et personnalisé ; chambre Supérieure rénovée très fonctionnelle et confortable ; une adresse à découvrir à Akwa
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hygiene. Property was well kept. Staff was friendly. Free Wifi was a plus.
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Jerry Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby was air conditioned, room was nice, staff was extremely helpful and friendly. I would stay her again.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Eric

Liked: Staff & service

Correct

Personnel sympathique et serviable mais hôtel un peu vieillissant et décoration et confort à améliorer
Stayed 2 nights in Mar 2020
Verified

8/10 Good

ANTONIO

Liked: Staff & service, property conditions & facilities, room comfort

Mi estancia en el hotel la Falaise

El hotel como inmueble es excelente. los servicios de recepción, el transporte del aeropuerto al hotel y la recepción en el mismo son impecables. La comida es buena en el restaurante. Deben exigir mas el horario de la limpieza en las habitaciones. De todas formas mi estancia ha sido agradable.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in I was told my expedia reservation had been cancelled. Not true at all. I had to check in with a pre-autorization as new guest. But once the issue got solved, the concierge and all personnel was very polite and caring, calling me by my name. On my departure day (late evening) I was given a room to take a shower (free of charge). The hotel is a standard African aged, well preserved good hotel. But polite service and excuses make the difference !
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig personal och God mat, fantastisk service och hjälp med allt för vårt bröllop.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with great customer service. Good location in the city
Stayed 11 nights in Oct 2019