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Reviews of Shangrila Leisure Farm

3 out of 5
Shangrila Leisure Farm
168, Mei-Shan Rd., Dongshan, Yilan County

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 64 reviews" "
Rating 8 - Good. 31 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bee Choo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing Stay
It’ll be very inconvenient if it’s raining when carrying your luggages to your room, and luckily it was abit drizzling and not the heavy rain. The breakfast was simple, other than that, we enjoyed our stay.
Stayed 1 night in Dec 2023
Response from shangrila on 28 Dec 2023
非常感謝您用心給予評語，希望有機會再為您服務，期待您再次蒞臨「香格里拉休閒農場」

8/10 Good

Kimmy, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Evening activities which are carried out every evening are interesting and engaging; recommended for family bonding.....joy and laughter fill the air
Stayed 3 nights in Nov 2019
Response from 訂房 on 27 Nov 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Amazing location and the grounds are just beautiful. Food is very tasty. But rooms in the older wing are dated and mine wasnt cleab. staff have a habit of calling to wake up guests at 850am for breakfast. Id advise unplugging your phone if you need to sleep in. Hygiene sometimes questionable i found hair in my food and all over thr bathroom. Some very very nice staff and one supervisor who bosses guests around. Shame. Gorgeous spot and I would go back again and stay in the newer rooms... and hope the bossy one is gone!
Stayed 3 nights in Mar 2019
Response from 訂房部 on 29 Apr 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from 訂房部 on 30 Apr 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Travel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The evening activities is interesting with lighting of lanterns, marble top challenge, making of traditional Tang Yuan. The morning buffet breakfast is great with Taiwanese traditional flavour. Staff are marvellous.
Stayed 2 nights in Nov 2018
Response from 訂房 on 22 Dec 2018
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

6/10 Okay

Verified traveller

十年前的回憶
重遊十年前的回憶, 十年後食物質素差了,價錢卻貴了很多....有點失望 A bit disappointed on the food quality after ten years, much expensive but also poor quality
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was drizzling the whole day there. The night activities were fun but we had nothing to do otherwise.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quite isolated but relaxing
Not much activities and food
Stayed 1 night in Dec 2017

8/10 Good

Sherlene, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Shangrila Leisure Farm
The older rooms conditions are mediocre however the staff are really hospitable and friendly. The night activities are really interesting and the people there are really patient with teaching and helping you.

8/10 Good

Sable

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit touristy, but fun nonetheless
We didn't have any of the bug issues or cleanliness issues other reviewers had. The room was spacious, clean and comfy. Loved being able to walk in the farm orchard. The meals were especially delicious!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average experience
Nice location at the hill top but very run down. Looked like not maintained for a Long time. Basic facility in room. Suppose to be a farm but there are not a single farmed animals. Some trail to walk. Breakfast very basic.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Sok, NJ, US

Disliked: Cleanliness, property conditions & facilities, room comfort
is a cabin not a hotel.
This hotel at the middle of no where, every time you want to go out need to call a car service through hotel and will cost 300 NT to down town. The date I stay is record low and raining but my room dont have heat or dehumifiler. Since the hotel in the mountain so is damp and cold. The shower is old and cannot close the door so the water is everywhere after shower. Moth at the room and the hallway. It sounds like a cabin instead of hotel to me. You need to carry you own luggage and walk around five mintues in a peddle road so dont bring heavy one unless you can manage that. Money is not worth unless you choose the most expensive one at least it come with heat.

6/10 Okay

HSIAO-YU

Stayed 1 night in Oct 2023
Response from shangrila on 28 Dec 2023
非常感謝您用心給予評語，希望有機會再為您服務，期待您再次蒞臨「香格里拉休閒農場」

10/10 Excellent

tingyu

Stayed 1 night in Mar 2023

8/10 Good

PIHUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

美紅

Travelled with family
Liked: Cleanliness, staff & service
停車處跟客房的距離的走道有點遠,走道是石頭坡道,對搬運行很不方便。
Stayed 1 night in Jan 2023

10/10 Excellent

Kuo hauan

Stayed 1 night in Jan 2023

10/10 Excellent

YI-LING

Stayed 1 night in Dec 2022

10/10 Excellent

Chi-Jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 訂房 on 29 Dec 2021
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人覺得很好
不錯 整體活動不錯 園區也蠻大 適合帶小孩來逛
Stayed 1 night in Apr 2021
Response from 訂房部 on 19 Apr 2021
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

CHIEH LUN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
業者服務不錯，但客戶水平不高，早上六點多就在走道大呼小叫影響他人休息
Stayed 1 night in Mar 2021
Response from 訂房部 on 31 Mar 2021
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好，晚上還有活動
Stayed 1 night in Feb 2021
Response from 訂房部 on 16 Mar 2021
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
擁有多種體驗休閒的好住宿
整體感覺都非常良好，不僅有自家的休閒農場可以散步，甚至晚上還有宵夜跟活動體驗，真的非常棒！ 硬要說可以改進的地方，大概就是浴室僅提供洗髮乳、沐浴乳，如果有肥皂可以使用就太好了！
Stayed 1 night in Feb 2021
Response from 訂房部 on 21 Feb 2021
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

4/10 Poor

meilong

Disliked: Cleanliness, staff & service
櫃台強迫更改已訂好且付費房型
隨意更改己付費的房型,我們有提早到櫃台且反應不該更換房型,且櫃台堅持一定3點才可拿房卡入住(這是規定我們也OK),但卻在2時50分就有其它客人可先入住,2時55分告訴我們房間打掃好了,進入房間桌面是髒的,陽台也未清,總之觀感不佳. 個人覺得第一時間已讓客人不滿意隨意換房是否需在當下就該讓客人不再那麼生氣?
Stayed 1 night in Aug 2020
Response from 訂房部 on 25 Aug 2020
感謝您的寶貴意見。針對您最近一次入住期間所遇到的問題，深感抱歉。針對您所提到的缺失，農場都會進行深入的檢討與改善，以避免類似情形再次發生。再次感謝您入住本飯店，並期待仍有機會能再次為您服務。

8/10 Good

CHUN HUNG

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from 訂房部 on 7 Jul 2020
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Lichung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from 訂房部 on 29 Jun 2020
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Po Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 訂房 on 13 Jun 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
晚上蟲子飛入房間情況需要改善。 早餐食物一般較涼。 服務人員態度很好很親切。 晚間活動能感受到氣氛。
Stayed 2 nights in Apr 2019
Response from 訂房 on 13 May 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
房間 寬敞 舒適有小陽台 可以看到蘭陽平原的風景 服務人員態度親切 但晚餐 不是很OK 餐點有些冷
Stayed 1 night in Feb 2019
Response from 訂房 on 6 Mar 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
工作人員態度很親切環境很優美 房間很乾淨，很寬敞，但隔音不是很好，晚餐餐點有些冷，其
Stayed 1 night in Feb 2019
Response from 訂房部 on 1 Apr 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

10/10 Excellent

Tzu ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 訂房 on 21 Feb 2019
感謝您入住我們的飯店。感謝您的意見反應！期待下次的蒞臨,謝謝

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚!
很意外地好，除了住得舒服之外，還有農莊山坡地可以俯瞰宜蘭平原，很棒! 只是浴室有點老舊!
Stayed 1 night in Dec 2018
Response from 訂房 on 25 Dec 2018
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

Cheng Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美好舒適的房間、 安靜多變的山景。 夜間8點的免費活動充滿樂趣！ 打陀螺、 放天燈、吹大泡泡！
Stayed 2 nights in Dec 2018
Response from 訂房部 on 14 Dec 2018
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

Wayne, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and Comfortable
We have been upgraded to a bigger room which was one of the best family rooms. We loved it as the boys could run and jump in the room without any danger! The view of the room was excellent which let us enjoy the peaceful and beautiful scenes of Yilan, it made us so relax and comfortable! We could walk around in the mountain. It filled with fresh air and wonderful smell of the nature. The staff were kind too, they treated guests with great hospitality. We had joined their events at night, such as sky lanterns, spin top match, sweet dumpling making, etc. All of these events were free of charge! When we left, they gave us souvenirs (tea bags, spin tops) too! We enjoyed this trip very much.
Stayed 2 nights in Jul 2018

6/10 Okay

彥妤

Stayed 1 night in Mar 2018

10/10 Excellent

chun an

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lai Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

louisa, hk

Liked: Cleanliness, staff & service, property conditions & facilities
很好的酒店
酒店環境優美 早餐很好吃 晚上的活動也很好玩 只是廁所有些異味和浴室淋浴的水壓不足 服務人員很熱情 農場內的設備很適合小朋友
Stayed 1 night in Dec 2017

6/10 Okay

cheng hung

Disliked: Property conditions & facilities, room comfort
豪華房只是最低等級的房型
Deluxe room 只是為該飯店最基本的房型，一點都不高級，不知道是不是買10晚送一晚的關係所以給了我們最便宜的房型
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
風景超漂亮，活動多^^
柏閣房要走一段坡路，如果服務人員可以幫忙拉行李就好，房間冷熱水不太好調弄好久，晚上的農場活動很豐富，風景很漂亮，服務人員很客氣。
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
員工親切。態度好好。服務周到

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
一間有特色的酒店
房間及膳食是一般的，夜晚的活動及農莊頗有特色

6/10 Okay

Alan

網路不通，周遭風景很棒

6/10 Okay

Wai Ching

不似預期有果實採摘, 地方不是很大, 有點失望。

8/10 Good

hingaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No restaurants or shops nearby.
Good for children. My 8 year old son enjoyed the activities at the hotel.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Kit Wah

Liked: Cleanliness, room comfort
Disliked: Staff & service
是一個優閑渡假的好地方，環境清優空氣好。唯房間內不能接收Wi-Fi，未能提供24小時餐飲服務，食物選擇少，酒店未能提供無障礙通道，座輪椅者、長者及行動不便者無法入住。

8/10 Good

Chih-Kang, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
跨年夜這裏有煙火和很多和遊客互動的小遊戲，是跨年的另一選擇