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Ac was not cold
Bathroom not clean
Only one towels for 2 twin bedroom
We are two adults how come , one towel for the guests
I would not recommend this hotel
Ahmad
Stayed 1 night in Jul 2023
6/10 Okay
Verified traveller
Travelled with family
29 Jun 2023
Liked: Room comfort
good for the value of money
the parking is narrow the car can not be easliy open. the shape of lobby could be better.
Dear Ms. Rasha, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your recent stay and that the location provided the peaceful atmosphere you were looking for during your family staycation. We appreciate your kind words about our property and amenities, and we're pleased to know that we were able to make your stay enjoyable.We hope that you had a chance to explore the area and take advantage of the nearby attractions. If you're planning to visit again, please don't hesitate to let us know how we can make your next stay even better.Thank you again for your review, and we look forward to welcoming you and your family back soon.Best regards,Sapphire Plaza Hotel
I have been to this hotel so many but really this time I m disappointed they was not friendly and there was so many bed bugs I went to the reception and complaint over this and they didn’t even cooperate
Dinner buffet at al maha restaurant needs to more arrangement , Swimming pool did not have any facilities like towels and toilets in it is closed , shifting bags from reception to room takes too much time.
Generally was good but I think there were a problem with the condition as there was water in the floor carpet from the seeling that changed the room smell