Front of property – evening/night
Check availability

Reviews of Grand Plaza Munnar

3.5 out of 5
Grand Plaza Munnar
M.S.A Road Old Munnar Idukki Dt, Devikolam, Kerala

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Girish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are well appointed and clean and cosy. The breakfast is nice and the lunch and dinner was tasty. The staff is friendly. The bathroom needs a wider range of toiletries especially shower gel and dental kit. Also, mineral water should be served.. The shower place should have a small shelf to keep shower gel and shampoo. Towels and face napkins should be placed without asking for them.
Stayed 2 nights in Mar 2024

2/10 Terrible

Navneet

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

MUNIARAJ

Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher, Daventry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our 3 day stay at this hotel. Friendly welcome and set in a tranquil location, near to a good bakery. The rooms are big and cosy and spotlessly clean thanks to the housekeeping staff. Delicious food in the restaurant.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! It was one of the better hotels we stayed at in India!
Stayed 2 nights in Feb 2023

10/10 Excellent

Omprakash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice and clean stay! The food is very tasty and the staff is extremely helpful. Vinu, George and others went beyond to ensure our stay was pleasant.

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Close to town but away from the craziness. Staff was very pleasant and professional. Always willing to help with whatever I needed. My room was very comfortable, spacious and very clean. I recommend to anybody visiting Munnar.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nidhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near cannal
Stayed 2 nights in Jun 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with a very personal touch
A nice hotel about 1 km from town center. Great attitude of the staff and the manager. Evening buffet dinner was excellent and very reasonably priced. We stayed for 5 nights and after having dinner decided to eat only at the hotel and not to try our luck in the city. Special thanks to hotel manager Dr. Bilagy who conducts free morning tours of the area and all other employes who did everything so we could have a very pleasant vacation.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We stayed for 3 nights in the lovely area of Munar. Grand Plaza was great. It is an eco friendly hotel, and a well maintained hotel, just 2 km from town and very quiet. We were upgraded by the hotel to a suit with a balcony with no extra charge when arriving. But more then the room we appriciaeted the service and the hospitality. The morning 2.5 hours free walk with the manager in the near village was amazing. A lot of history and nature details. Also the manager, Mr. Belaji, aranged a cooking demonstration and napkin foalding demonstration as i just mentioned i am interested in indian cooking. The breakfast buffet was great. Different dishes every morning and all very tasty. Hot water in the shower all day long. Only thing to improve is wifi in rooms. Was slow and week and conection was disturbed from time to time. It was a bit of a bother when trying to work. But except for this a wonderful experience and we would love to stay again. Thank you!!!
Stayed 3 nights in Feb 2019
Response from Balaji AR on 3 Mar 2019
Dear Guest, Namaskaram!!! We are thankful for your stay and the subsequent review. Extremely delighted and honored to receive such a generous words of appreciation. From the bottom of our heart we thank you once again. Look forward to the opportunity of being your future host. Green Regards Balaji AR

8/10 Good

Abhinav

Liked: Cleanliness, staff & service
Comfortable stay overall
Good location if one wants to be near to the city instead of deep inside the misty vegetation. Conveniently connected to local eateries and spa centre at a hand’s distance. Walk towards the other side into the tea plantations ..... Highlight of the trek was the GM Mr Balaji who lead the trek at 630am.... the detailing of flora and fauna & the local tea estate , tea factory & local people done by him adds fizz to the trek. We got a free upgrade to a suite which had a picturesque view. But the bed cushion was a little uncomfortable plus room cleaning wasn’t up to the mark. Breakfast was decent . Staff was very friendly and co-operative . Overall a good stay .
Stayed 4 nights in May 2018
Response from Balaji AR on 31 Jul 2018
Dear Guest, Namaskaram!!! Thank you very much for your excellent review.

10/10 Excellent

Rajeshkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Excellent Hotel, facilities, comfort, food & services. We were 2 couples so booked 2 rooms for 3 nights in this hotel and we’re Extremely delighted to book this hotel basis the reviews I read particularly about the morning walk with Hotel Manager and we were extremely delighted to experience it thoroughly. Strongly recommend this hotel for all aspects. Appreciate the efforts of the manager Mr. Balaji who leads by example and all the staff particularly Mr. Vinu at reception desk.
Stayed 3 nights in May 2018
Response from Balaji AR on 24 May 2018
Dear Guest, Namaskaram!!! Thank you so much for your effort on reviewing us and we look forward to the opportunity of being your future host. Green Regards

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not the best stay
Room was ok but Bathroom did not drain properly. On the first night there was no hot water. We were put on the same floor as a large party who made excessive noise early in the morning and late at night. Not worth the price paid. On the positive side, the cooking class was excellent
Response from Balaji AR on 12 May 2018
Dear Guest, Namaskaram!!! We respect your review and we apologize for your unpleasant stay with us. Let me inform you we do not had in parties in recent time so was bit confused about your allegation. We also have the facility of 24 hrs running water so again not understanding why you have not got it. We are pleased to know about the cookery class that been up to your expectations. Once again we apologise and look forward to the opportunity of being your future host.

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Munnar Nice place to visit
Munnar is like hill station. Nice mountain views full of tea Estate. Good Food
Response from Balaji AR on 18 Apr 2018
Dear guest, Namaskaram!!! Thank you so much for review and looking forward to welcome you again.

10/10 Excellent

kyungsook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Balaji AR on 26 Feb 2018
Dear Guest, Namaskaram!!! Thank you for your stay and the subsequent review. Look forward to see you again.

10/10 Excellent

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Service waas outstanding! Food was very good. Even the buffee Complementary morning walk and cooking demo is well worth attending. The photos are from the morning walk Thank you for a great stay. We'll be back
Stayed 1 night in Feb 2018
Response from Balaji AR on 26 Feb 2018
Dear Guest, Namaskaram!!! Thank you for your stay and the subsequent review. Delighted to know about your great outstanding stay. Look forward to see you again.

8/10 Good

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé et propre.
Légèrement en retrait du centre donc calme mais grand marché accessible à pied ou tuk tuk Chambres avec vue sur la rivière, reposant. Propreté. Grande salle lumineuse de petit déjeuner avec produits indiens (normal) mais également toasts, confiture... Personnel souriant et serviable.
Stayed 2 nights in Dec 2023

8/10 Good

Marie jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ike in the Alps
A good situation in a calm area, good view and small balcony
Stayed 1 night in Dec 2019

8/10 Good

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel aux préoccupations écologiques
Choix d'abandon des bouteilles en plastique, savon fait maison, produits éco-responsables dans la boutique de l 'hôtel. Chaque jour, possibilité de partir se promener dans les plantations de thé le matin (départ 6h30), en compagnie d'un amoureux du e l'endroit, qui sait bien en parler et faire partager sa passion et ses préoccupations environnementales. Je recommanderais le séjour dans cet hôtel, rien que pour cela!
Stayed 1 night in Feb 2019
Response from Balaji AR on 13 Mar 2019
Cher invité, Namaskaram !!! Merci pour votre séjour et les commentaires ultérieurs. Nous sommes heureux de connaître votre expérience. Au plaisir de votre prochaine visite. Green Regards Balaji AR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in munnar
We loved this place! This is a small hotel with friendly and helpful staff. They really go out of their way to accommodate your needs and give you a wonderful experience in Munnar. Rooms are neat and clean and breakfast offers a variety of tasty foods, both Indian and continental. The location is perfect, you can easily walk around the town or take a rickshaw or taxi to the sights around. Do not miss the guided morning walk that the hotel offers. This is a fabulous way to get to know the surroundings and history of Munnar. Hotel has a environment friendly way of working that we very much appreciated. Do not miss this little pearl in Munnar!
Stayed 3 nights in Feb 2019
Response from Balaji AR on 7 Mar 2019
Dear Guest, Namaskaram!!! We thank you for your stay and the subsequent review. Your words of appreciation is truly encouraging us to set our hospitality to another level and we always strive hard to do so. We are delighted to know that we were able to offer you the perfect stay in Munnar. We appreciate your effort you recommend us. Thank you once again and look forward to your next visit. Green Regards Balaji AR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Munnar
The hotel is located in central Munnar, easy to get around to all the sights with car or moped. You can easily walk around the town of munnar and the the tea plantations. The rooms are clean and comfortable and the breakfast is nice and offers a variety of both local and continental food. Staff is helpfull and friendly. The hotel offers a daily guided morning walk, a great way to experience Munnar. We stayed for 5 days and hope to visit again. This is a lovely hotel!
Stayed 1 night in Feb 2019
Response from Balaji AR on 7 Mar 2019
Dear Guest, Namsakaram!!! We are grateful to your stay and the subsequent review. Extremely delighted to know that you had a lovely stay with us. We are humble to your generous words and thank you for the recommendations. Look forward to welcome you again. Green Regards Balaji AR

8/10 Good

davoud reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hub for people who wants to visit aroud Munn
Cleanliness 4 Service 4 Area 4.5 Breakfast 4 Frendly staff with great entre welcome. Do not miss morning's walk. Perfect hotel for people who wants to do trekking. All tours starts from this area. The only negative point was a template close to hotel which was noisy.
Stayed 3 nights in Dec 2018
Response from Balaji AR on 25 Dec 2018
Dear Guest, Namaskaram Thank you so much for your review. Looking forward to welcome you again.

8/10 Good

JEAN-MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perle rare
Exceptionnel service à tous les niveaux. Très bon hotel, excellent manager. Restaurant par contre pas crédible pour la nourriture étrangère revendiquée
Response from Balaji AR on 26 Apr 2018
Dear Guest, Namaskaram!!! Thank you very much for your review. Look forward to welcome you in neasr future. Green Regards Balaji AR