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Reviews of Baymont by Wyndham Madison Heights Detroit Area

2.5 out of 5
Baymont by Wyndham Madison Heights Detroit Area
32800 Stephenson Hwy, Madison Heights, MI

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very nice and helpful. The property and room was very clean and comfortable. Would definitely stay again
Stayed 1 night in Apr 2024
Response from Laura G on 26 Apr 2024
Thank you so much for giving us an awesome review! We appreciare your business and hope to see you again soon!

10/10 Excellent

George, walled lake

Stayed 2 nights in Apr 2024

10/10 Excellent

adison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
everything was perfect except the room wasn't clean
Response from Laura G on 7 Apr 2024
Thank you for giving us a 5 out of 5 rating! We appreciate your business and hope to see you again.

10/10 Excellent

Andrea

Travelled with group
Liked: Staff & service, amenities
Not the nicest room but I asked for the first floor and there were only two open so maybe that’s why. Not bad for a quick place to stay. Seemed safe.
Stayed 1 night in Dec 2023
Response from Laura G on 26 Mar 2024
Thank you for staying with us! We will be making a lot of great changes this year. We hope to see you again soon.

10/10 Excellent

Demitria, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Laura G on 26 Mar 2024
Thank you for staying with us! We hope to see you again soon.

2/10 Terrible

Charde

I booked a jacuzzi suite for my boyfriend birthday. I checked in a little late. The front desk was accommodating with that. We went up to the room. The rooms are really out dated.. jacuzzi was not clean enough to my liking. The sofa has burn holes..the chair had stains… fast forward… we leave to go out a little. Came back parked right in front of our door.. noticed it was cracked open a little. Not sure why our room door was open. But we immediately told the front desk. The front desk called the police. The police arrived. There was nothing taken. I only had an overnight bag.. nothing too valuable. But I didn’t feel safe. I told the police that I was not staying there. I returned my key to the front desk? And asked if I could get a refund. Because I didn’t feel safe. She told me I had to speak with a manager. And of course the supervisor was not there. I called a little later that morning and was sent to his/her voicemail. I left a detailed message. But no call back. $146 down the drain. I’ll never stay at another Baymont. Horrible experience.. ghetto and elevators didn’t work.. looks like a trucker stop.
Stayed 1 night in Mar 2024
Response from Laura G on 26 Mar 2024
I apologize for the stay that you had. If you would like to contact the hotel directly please do.

8/10 Good

Sherrice, Detroit

Travelled with partner
Liked: Cleanliness, amenities
N/A
Stayed 2 nights in Feb 2024
Response from Laura G on 26 Mar 2024
Thank you for staying with us! We hope to see you again soon.

4/10 Poor

Meagan

Disliked: Room comfort
Don't recommend staying here
I don't understand placing smaller than standard size pillows on a king bed. Also the sofa bed had no bedding. Room definitely reeked of cigarette smoke.
Stayed 2 nights in Jan 2024
Response from Rob on 7 Feb 2024
All of our pillows are Queen sized so they work on full, queen, or king sized beds. The bedding for the sofa is in the dresser where the television is. As to the smoke, we do our best, but unfortunately, not all people follow the rules. Thanks for staying.