Worcestershire Vacation Rentals

"Great"

"We have stayed here before and found it excellent and convenient for any event in Birmingham. "

"All the food was lovely from breakfast starters and mains "

"Good breakfast selection, Very helpful staff. hotel needs investment but staff do their best to run it efficiently within these constraints"

"Great staff and solid breakfast "

"Massive family room with everything you'd require. Staff were excellent and so pleasant. Didn't want to leave so stayed another night!"

"On entering room.. toilet lid off & stood next to toilet on the floor & bin in bedroom contained someone's pink false nails!! Obviously not clean or maintained. Reported to reception & had a standard reply of " I'll inform maintenance" doesn't really address the issues WE experienced did it!"

"The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager."

"Lovely 17th century building. Staff were very friendly and helpful, food was amazing, room was clean and comfortable. Bed was one of the most comfortable I've been in for ages (apart from my own!). Definitely will return!"