West Midlands Luxury Hotels

"This hotel is amazing the staff from the reception. To the housekeeper who helped workout the TV for me."

"Great hotel, fantastic location for NEC."

"it was good"

"Upon getting into bed we discovered hair on the bedsheets long dark hair, and there was rubbish behind the bedside table and behind the desk/dressing table and also in the bedside drawer. Unfortunately I didn’t take any pictures "

"Nina the receptionist together with their general manager was both amazing.They definitely gave us a great service.hotel was cozy and we have a great stay"

"The hotel and staff are top notch. This was my second time staying at this location. Thankfully, it was a lot better than last year. Which, I won’t go into. "

"Lovely place, there was a wedding party going on the same night which worried me about the noise, but I didn’t hear a thing. I will definitely stay here again. "

"Stayed for 2 nights for sabbath concert, check in pretty easy, room was nice, bed was comfy, thick pillows (maybe a little too thick but not an issue). Very close to bescot train station only a few min walk. We had food on first evening pizzas pricey but really nice. I ordered an 8inch, they ran out but rather than saying I couldn’t have it they sent out a 12inch for no extra charge which was good! Chips were horrible though. Breakfast however was really good, not a huge choice but what was available was good quality. Choose from Cooked sausage bacon eggs and beans, or toast, pastries, cooked meats, cereals fruit and yoghurt. Veggie items available on request. Black out curtains in the hotel were particularly good, almost missed breakfast it was so dark in the room thought it was nighttime still! Free parking. On morning of sabbath concert the staff all had their rock T-shirts on which was a nice touch! "