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"The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many "

"Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable. "

"Ella is a dream and this property was so nice! The whole ambiance is beautiful and calming. They even have a garden on the premises. Our room has a magnificent view great for watching the sunrise. I opted to watch from outside near the garden. It was so magical to watch the Sun rise while listening to the birds serenade in the background and faint Buddhist chants growing gradually louder as the Sun came up! I highly recommend this property for your stay in Ella and wish we could have stayed longer. I almost did not even come to Ella but so glad I took the 7 hour train right to get here from Kandy. Very amazing place!"

"Overall a wonderful stay and would absolutely come again! Beautiful resort with absolutely stunning views and rooms. Spa is fairly priced and excellent. Location very near little Adam’s peak makes for a convenient sunrise walk. Staff all around very good and made the stay welcoming. Some things to be improved: While restaurant food is good, the prices are extortionate and we ended up eating majority of meals in local Ella for a fraction of the price. Due to the size of the resort, transport via buggy is often required and we found this service to be quite inconsistent (especially during periods of rain where everyone in the resort requires a buggy). While the hotel has umbrellas in the room, it would be nice to also get an umbrella if stuck in another location (such as the restaurant) during a downpour. "

"we had a lovely time in Galway Heights. We really liked the location in a small rural road close to a hindu temple and small village and in the tea plantations. Breakfast was very nice, and the staff very attentive. The only grievance was the lack of elevator. We would definitely recommend this."

"We had an excellent stay in that property (3nights March 2025) It located on the hill so the views from the balcony are spectacular. Still just a few steps from the center of town. Very good breakfast with lots of options. Exceptional stuff, especially the manager who was very informative, helpful and kind. The only down was the bathroom which I'd say needed some renovations and the noise coming from the construction going on at the front of the hotel but I understand at some point they have to do it. I would definitely recommend this hotel!"

"It was indeed a flower garden with breathtaking views!"

"Wow—best view on town! When I got to the property, I felt like “I don’t even need to go hiking, this view beats anything I could hike to.” You can literally see and hear a waterfall from the balcony! Super nice staff, good food, including a particularly nice breakfast spread. A little bit of a pain to hike up there from town, but doable in 10 minutes or a very short tuktuk. Room was perfectly good. Only quibble was that the walls (even though it was clear they had been padded) were very thin."

"We had an amazing stay in the Norwood Bungalow. The staff, food, setting, service, everything was some of the best we have experienced. "