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"This is one of the nicest hotels I've stayed at when in France, goose down white quilts, fresh bed linens, fluffy soft pillows, and comfortable mattress allow a weary vacationer/traveler to get a good night's sleep. The staff is wonderful, food at the in-house Jeanne D'Arc Restaurant is very good and reasonable for the fine cuisine. At the staff is very helpful and accommodating- especially Sheena who speaks French & English. I highly recommend this as the hotel to stay at in Rouen. Fitting it is situated right next to tower/dungeon where St. Joan of Arc was kept as a prisoner. They have beautiful portraits and art work in the restaurant of St. Joan."

"Clean and spacious room, friendly staff. "

"Oui"

"Clean comfortable room, the staff was very helpful furnishing dinnerware when we ate in the room. "

"Location was perfect. Staff helpful and friendly."

"Good breakfast"

"Clean but too small "

"Our stay here was very quick as we arrived so late due to planes being late. Mercure waited for us to check in! They were so helpful. In the morning we came down to an amazing breakfast! It was the best of our whole trip. The cheeses presented were delightful and not ordinary! The pastries were crisp and so fresh! I loved the scrambled eggs. They tasted so much better than in the USA. Everything was great, the staff was amazing! "

"Excellent staff, room as expected, dinner and breakfast very good, dinner made to order"