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"Walls are thin. So don’t go there for peace and quiet. The dogs and birds are unique "

"Nice people"

"I think the room either has flees or bedbugs. I have a bunch of insect bites in my arm and legs. "

"Excellent hotel."

"Staff was very good and accommodating. Thomas at the front desk was very helpful and appreciated his good English language skills. Maria, one of your recommend drivers was also great and very helpful in arranging transport at the end of the lake ferry to San Martin de Los Andes."

"Large room and excellent view of river and very professional staff"

"Rooms either look on the lake or toward the volcano. Hotel is in an old grandiose style, but somewhat updated. Not sure our a/c was working, but open windows seemed to work well. Staff very attentive. Parking not uncomplicated unless you do valet. Pools crowded, but decent fitness center. Breakfast is a buffet with decent offerings. Weekends have a loud EDM show that goes to 1am+; if you are located above it, good luck sleeping. "

"The host is the most wonderful person. Her kindness alone is the reason to choose this place. I had some significant flight delays and she accommodated me without hesitation (differently from expedia itself which proved to be unhelpful). When she saw the amount of luggage i had, she even gave me a bigger room. She prepared an early breakfast for me to accommodate my schedule. She is really a fantastic host. The place itslef is very comfortable, very clean, and very convenient. When in Pucon, it is definitely the place to go to!"