Cari Hotel di Tierra de Segovia

"I was awakened at 12.20am by the guest next door slamming his door. I rang Reception and they said they would have a word with him. That didn't work. The next night he woke me up at 4.30am. I rang Reception: the receptionist said they couldn't hear the door slam (I was on the 5th floor). When I insisted, they moved me to a room that was badly in need of refurbishment. They have not yet agreed to refund me for the two sleepless nights, despite admitting that the behaviour of the guest next door...

"Beautiful and big hotel. Nice balcony. Amazing views from everywhere. Easy parking. Good restaurant. Bed and pillows were not super comfortable however. High class. Not too far from city center."

"Excellent parking nice staff clean throughout"

"The hotel was beautifully located at the centre of Segovia. You get out of the hotel and all attractions are walking distance. I loved people watching from my balcony during our stay. Staff were friendly and spoke english. (Thank goodness for that!) The room was a good size and the decor was so gorgeously victorian. Breakfast was alright, just the typical continental breakfast. Overall, we had a great stay at the hotel and Segovia."

"The air conditioning in the room is not very efficient.Breakfast was very good ."

"Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️"

"Nice rooms, very few amenities, no coffee in the rooms, Outdoor pool was not open yet, but looked ready, (34 degrees outside. People sitting in the lawn, lounge chairs weee locked up , asked to pay 12 euros each to use the indoor pool!!! Was once a nice hotel, a little dated and will nickel and dime you. Stuffy atmosphere"

"Excellent"

"I was a little disappointed overall, although the view was amazing. I expected a little more from the Eurostar name. We were given a multi-room suite, which I did not book. There were only two of us, so it felt a little odd we had a separate virtually empty sitting room with not much more than a pull-out couch. Just feels like it’s ready for an update throughout. The atrium inside was dark and empty. One highlight was definitely the cheerful breakfast room and impressive self-serve spread. Oh...

"Excellent and very friendly"

"El hotel está muy bonito muy cerca del alcazar. El personal muy atento"

"Hotel muy recomendable, personal muy amable"

"Limpia"

"Todo muy limpio y todos muy atentos"

"Gracias"

"An excellent experience. Bed very comfortable and the room really warm and clean. I will repeat this hotel next time."

"Nice hotel, clean and walking distance to the main attractions."

"The staff were great and I appreciated the early check in. Breakfast was also great. Unfortunately there was a smell of cigarette smoke in the bathroom that seemed to be coming through the vents from the room above. They should look at blocking it off because it was a strong smell, as if someone had been smoking in my room."