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"Visitors need to understand that taking the city bus is a viable alternative for those without a car. Our taxi never arrived at the train station, so we walked. A memorable walk, but a little more gruelling than necessary."

"Great customer service"

"Convenient stop close to autoroute, but only short drive into town centre for evening sightseeing. Room extremely small but this to be expected . Very welcoming and helpful receptionist. Good parking. Some traffic noise at rear. "

"Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again "

"Great hotel in the perfect location in Carcassonne. "

"I booked this hotel at the last minute and was extremely pleased with my choice. The hotel lobby was large, clean, and inviting, and the receptionist was friendly and very helpful. Our room was large and clean, and the bathroom sparkled. The accommodation was excellent! The downside however was the restaurant. Our dinners were expensive, bland, and the choices were limited at the buffet counter. The service was good, which helped mitigate an otherwise negative experience. I highly recommend this hotel, but would suggest dining elsewhere. "

"Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!"

"Nice property and very friendly staff."

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "